Nigel Scarff

The driver helped me get the package through the door.

I had been charged £300 plus for gas, based on an estimate for just over three months, when I knew that for at least six weeks or more, in that period of time, no gas was used because no one was living in the house as it was being refurbished. I could not supply gas readings because the meter was not working. I emailed Octopus energy about the situation and in correspondence with Dave the gas bill was amended to £35. I thought this was a fair and speedy decision based in trust in me and evidence of good customer relations from Octopus Energy.

The website was easy to use and the package was delivered before the predicted date. The contents were protected and arrived undamaged and work as described. I would use Amadeus Store again for future purchases.

We moved from the UK to Portugal. We needed to arrange transportation of our possessions. We had read good reviews about Trans-Portugal and decided to contact them. They were very efficient from the start of the process. Friendly staff, easy to contact via email or phone, answered all our queries and above all the price was reasonable considering the rising cost of fuel. Very pleased with the service. All our possessions arrived safely at our address in Portugal.

The test arrived the next day and the uploading of a photo of the completed test cartridge and passport was simple and the process was simple and clearly explained despite the stress of needing to take a test before travelling and worrying about whether it will be positive or negative!