United Kingdom
Review of Truro Fabrics
Ordered a bag of scrap fabrics for my slow stitching hobby. I was very excited when opening the packet, 1 kg of happiness!! Thank you so much Truro fabrics for the wonderful variety of scraps, absolutely perfect!!
Review of OutsideClinic
Highly recommend outside clinic! They are very efficient keeping you informed every step of the way. Sam the optician was really lovely, he was patient and kind, he listened to my Aunt and explained everything to her in a way she could understand. Thank you!
Reply from OutsideClinic
We're happy to hear that your aunt's visit was so positive. We appreciate your kind words regarding our team's efficiency and patience in ensuring she understood everything. Thank you for your feedback.
Review of Envio Rentals
Review of Hand Roasted Coffee Warehouse
Review of Lights4fun
Horrible customer service!
Ordered plastic flowers for my aunts birthday as she is in hospital. Paid for the next day delivery on Saturday not arrived by Tuesday! Not expected until this evening. Contacted customer service and they say"we're sorry you didn't meet the deadline of ordering in our office hours that end on a Friday!" Awful service, don't bother to use the next day delivery over the weekend for your plastic tat!
Reply from Lights4fun
Hi Joanne,
We’re truly sorry to learn of your experience. We understand how upsetting this must have been, especially as the gift was for your aunt during a difficult time.
We completely appreciate your frustration at the delay. Your order was placed on Saturday morning, and as noted at checkout, our next day delivery service applies to orders placed before 4pm, Monday to Friday. Orders placed outside of these hours are processed on the next working day.
Your order was dispatched and delivered in line with our delivery terms, but we absolutely take your feedback on board and truly regret any inconvenience caused. We’ll ensure it’s taken into consideration.
Kind regards, Lights4Fun.
Review of Ancestry.co.uk
My experience was that ancestry had a lot of hidden extra costs. I know it's a business but it all feels very money grabbing, I really didn't like the "pay extra to jump the queue". It feels sleezy!
I paid more to get the traits included, they only got about 25% correct. I don't think that's worth the money. An example was, they said my hair is wavy, the reality is my hair is so straight even the strongest perm couldn't put a wave or curl in it for more than a day! It said I was highly competitive, I don't have any competitiveness in me, I simply don't care about winning and I'm happy for you beat me especially if it makes you feels happy! I could have gone to a circus fortune teller for more accurate info! I guess it's only a bit of fun but I wouldn't recommend spending more on it.
Reply from Ancestry.co.uk
Hi Mrs Joanne and thank you for reaching out to us. We are sorry to hear that you are disappointed with the Traits results you received from Ancestry and are eager to address this with you.
We greatly appreciate your input and valued feedback related to this product. At Ancestry, we are committed to using cutting edge science and data to power ongoing journeys of discovery. Traits is a fabulous interactive experience that allows you to discover traits and attributes influenced by your DNA. It is important to bear in mind that all the Traits we predict may not be absolutely accurate. To understand why, we'll need to explain the science behind it.
Genes are pieces of DNA within each chromosome that have the instructions for many of your traits. You have two copies of each gene, one inherited from each parent. A genetic marker is a DNA sequence with a known location on a chromosome and scientists have found that some markers are associated with specific traits. We analyze these markers and interpret them to tell you what your DNA tells us about each of your traits. The traits we assign you are not a definitive prediction of what your traits actually are. Most traits are influenced by many genes—some of which we don’t even know about yet. And environmental factors can affect your traits, too. What your genes say is called your “genotype,” however what you actually have is called your “phenotype.” What you see in the mirror can be different from your genotype-based trait result, because traits are often influenced by many genes and environmental factors. Our phenotype is a combination of DNA we know about, DNA we don’t yet know about, and your environment. As science progresses, more of your traits may line up with your DNA—but they will never all line up.
We are sorry if your traits results did not meet your expectations and for any frustration caused as a result. We want to assure you that we have forwarded this feedback onto our DNA team for due consideration.
The following article offers some more insight into Traits should you like to take a look: https://support.ancestry.com/s/article/Frequently-Asked-Questions-About-AncestryDNA-Traits.
Review of Store Google
Fitbit app used to be excellent. It is in decline unless you pay their monthly subscription! I paid £400 for a piece of tech and can only use its full potential if I keep paying! You can shove it fitbit, no doubt you are making fortunes using all the data you have on us too!
Review of The APC
Reply from The APC
Hello,
Thank you for this positive review! we are pleased you are happy with the service we provided you.
Jemima
Customer.relations@apc-overnight.com
Review of Denby Pottery
Denby website is the most frustratingly user unfriendly experience. It's slow and glitchy, takes forever to find what you want and has a really strange add to basket, I found I couldn't add the product I wanted without adding additional products that I didn't want! Took me ages to figure it out. Not a happy easy shopping experience, just left me exhausted and wanted to give up!
Reply from Denby Pottery
Hi Joanne, thank you for taking the time to leave us a review. I am sorry to hear you didn't have a good experience using our website. This could have been a browser/device issue as we aren't aware of any recent website issues. If we can ever be of any assistance when checking out, please don't hesitate to get in touch with us.
Review of BuyWholefoodsOnline
Excellent prices, quality, and service.
Thank you.
Review of British Gas
We were moved to British Gas as our provider went bust. We've had dreadful issues, because we have economy 7, we've had issues with them not providing the night rate power, then not giving us the night rate discount! It's almost impossible to contact them, when you do talk to them their call staff are foreign, rude, and belligerent. I cannot wait to move away from British Gas.
Reply from British Gas
Hi Joanne, this isn't the first impression we want you to have of us. We'd love the opportunity to turn this around. I am sorry for the trouble you've had contacting us, with everything happening in the energy market then we've been busier than usual through all our channels. Please send a DM to @britishgashelp on Twitter or a PM on Facebook using https://m.me/britishgas & include #Trustpilot. Thanks, Nathan
Review of BuyWholefoodsOnline
I use this company a lot, they have been reliable, cost effective, and have good quality goods. The chocolate Brazil Nuts are not to my taste though, the chocolate is very generous but very poor quality with an extremely high sugar content. I would rather less chocolate coverage and higher quality, sometimes less is more!
Review of EE Store
Phone was fine, but I paid extra for postage and it didn't arrive on my day of choice, I thought the postage was very expensive, I really was not happy when the phone didn't arrive on the day I had paid for.
Review of Superdrug Glasses Online
I cannot fault the service of Superdrug, they have really lovely staff who go all out to help. However, the actual product isn't as good as high street retailers, you definitely get what you pay for. I wanted to have reactor light lenses put into my spare glasses. Service was fast, and when I got them back they weren't quite right and made me feel ill, I contacted customer service and they did sort it out for me, I had frequent updates by emails and the staff were lovely. The reactor's aren't the quality of Boots and I struggle to see to read with them, even though Superdrug are far cheaper and have brilliant customer service, I don't think I would use the service again, simply because I want a better quality product.
Review of Evri
My Hermes delivery man is great, always pleasant and on time.
