Professional support without pressure selling
Having previously had an unpleasant shopping experience at a different furniture store the day before, our trip to DFS was a very rewarding experience. We were allowed to browse freely round the store without any pressure selling. We were offered assistance if needed but not 'in your face'. When we did select a suite, the salesman Allan was extremely helpful. He gave us in depth information about the product, told us about the various options available and helped us measure the various components. We returned home to verify the suite would fit and then returned to the store. Allan was very patient, relaxed and extremely professional and at no time was he pushy. As a result of the informative and helpful advice, we were confident and happy to select a new suite. We felt that nothing was too much trouble and would certainly recommend this store/salesperson to prospective buyers.