Noe Isasi

Highly recommended! They really have your back. The only time I needed to make a claim, it was straightforward and quick, and I received my refund without any hassle. I honestly never rent a car without having their excess cover in place — it gives me complete peace of mind.

Despite me explicitly declining all additional insurance and stating I had my own coverage, the agent added 'Super Personal Accident Protection' to my agreement without my consent. Most concerningly, when I questioned the higher price at the desk, the agent deliberately misled me by claiming the extra charge was a 'refundable security deposit only.'

I specifically asked if my final bill would match my £139.27 booking with Rentalcars.com, and the agent lied and said 'Yes.' This is fraud. I only realised of the overcharge when I received my invoice. Europcar branch in Cambridge is intentionally tricks customers very likely to meet their sales targets, avoid at all costs.

Han sido muy ágiles, superando mis expectativas. Además, eran la opción más económica y se han encargado de toda la gestión del parte sin trámites burocráticos innecesarios ni mayores esfuerzos por mi parte.

AVOID AT ALL COST! – SCAM! I was unlucky that my CC didn’t work, I had a debit that I used to pay the deposit, they told me they will take the payment in EUR which I didn’t mind as my Debit offer me transactions in Euros w/o fees, then in invoice I see they have taken the money in GBP with a very immoral Exchange rate + 2% Exchange Rate MARK-UP. They also made a “mistake” at the pickup and made a note of damage in the wrong side of the car, this was a little scratch that cost €330 EUR, furthermore two weeks later, when they paid me the differences back, and due to bad exchange rates plus the MARK-UP, they returned my deposit -£342.32 GBP for €330 EUR charges stated on the invoice (this is with a GBP/EUR@ 1.15), in addition to this, 150 EUR of the 330 were logged as an “administration fee for the loss of use of the car due to repairs”, they know that private car hire insurances wouldn’t cover clients under this concept, and they told me in advance if there was an incident my insurance wouldn’t cover me in full, they used this argument to encourage me buying their insurance which cost several times the total price of rent the vehicle- They catch your attention with a price quoted that is too good to be truth but you end up paying double the price for one of the main companies – TRICKSTERS

AVOID AT ALL COST! – SCAM! I was unlucky that my CC didn’t work, I had a debit that I used to pay the deposit, they told me they will take the payment in EUR which I didn’t mind as my Debit offer me transactions in Euros w/o fees, then in invoice I see they have taken the money in GBP with a very immoral Exchange rate + 2% Exchange Rate MARK-UP. They also made a “mistake” at the pickup and made a note of damage in the wrong side of the car, this was a little scratch that cost €330 EUR, furthermore two weeks later, when they paid me the differences back, and due to bad exchange rates plus the MARK-UP, they returned my deposit -£342.32 GBP for €330 EUR charges stated on the invoice (this is with a GBP/EUR@ 1.15), in addition to this, 150 EUR of the 330 were logged as an “administration fee for the loss of use of the car due to repairs”, they know that private car hire insurances wouldn’t cover clients under this concept, and they told me in advance if there was an incident my insurance wouldn’t cover me in full, they used this argument to encourage me buying their insurance which cost several times the total price of rent the vehicle- They catch your attention with a price quoted that is too good to be truth but you end up paying double the price for one of the main companies - TRICKSTERS

Very efficient with no hidden costs, beats every bank and broker I've tried before.

It helped me saving money and time many times, highly recommended!