Kevin Galley

United Kingdom

Reviews

Review of PAVERS


Rated 5 out of 5 stars

Great shoes

Great shoes, very easy ordering and returns process. Ordered 2 pairs of same shoes (different sizes) and sent back the pair I did not want. No hassles and refund processed in 7 days.

7 December 2021

Review of Avro Energy

Review of The Shower Doctor Ltd


Rated 5 out of 5 stars

Needed a new splitter cartridge for my…

Needed a new splitter cartridge for my 15 year old shower bar. Easy to find the exact part I needed on the shower doctor website and at a very competitive price. The part arrived super quick, well packaged and was easily fitted.

Job done
Happy customer

20 May 2021

Review of Top Worktops


Rated 5 out of 5 stars

Oak office desk top

Used the oak breakfast bar from Top Worktops to make an office / pc desk. Ordering was very easy and was delivered with no problems. Once cut to shape to fit an alcove it was installed and finished with 3 coats of lacquer and looks very good.
Great product. Highly recommended.

13 May 2021

Review of Toolstation

Review of Downtown Stores

Review of Internet Ink


Rated 5 out of 5 stars

Great customer service…

Have been ordering epson compatible inks from Internet Inks over many years. No problems what so ever except in the recent order one of the black cartridges was not recognised by the printer. Contacted Internet Ink who despatched a new one in first class mail. Excellent service and response to go with the excellent value compatible cartridges

17 December 2020
Unprompted review

Review of Canterbury

Review of lastminute.com


Rated 1 out of 5 stars

3 1/2 months on and finally a refund on fully refundable booking.

Made a fully refundable booking with LastMinute.com to go to Majorca 22 March. I cancelled the booking before the Corona Virus restrictions hit and as it was fully refundable I was expecting a relatively quick full refund - not dependant on hotels refunding or vouchers issues due to "extraordinary situation" . Any Customer care from LastMinute has been non existent - no communications from them at all - I have phoned at least 4 times and spoke to their call answerers .... constant promises of it won't be long ... but nothing. THREE MONTHS GONE BY NOW AND STILL NO REFUND. (Jet2, Airport Car parking and doyouspain car hire, all part of thhis holiday booking refunded in 2-3 weeks) If I had made a non refundable booking I might be a little more understanding but no, this was a FULLY REFUNDABLE booking .... REFUND IT - NOW.
I will not be using this company again .... and I strongly suggest to iothers that you do the same .... customer service is simply non existent. SHAMBLES

** UPDATE 26 June ** This may just be a coincidence but after waiting for a refund for more than 3 months with no communications from this shambles 5 days after submitting my review on Trustpilot I finally get an email from LastMinute.com notifying me that they had just processed an actual full refund ! I think I might owe a big "thankyou Trustpilot" ... or it may be just a coincidence (I don't think so!)

18 June 2020
Unprompted review

Review of Pest Control Supermarket.com Ltd

Review of Moby Memory - Under New Ownership 2018

Review of Questor Insurance


Rated 5 out of 5 stars

Excellent customer service

Renewed policy from last year, did not need to claim on it so cannot say what claim dealings are like. On renewal printed new certificate from the website but link to the policy was to wrong policy. Emailed the contact address, remedied within 24 hours and then followed up 24 hours later by them ringing me to check all now OK - excellent - thank you Questor!

27 June 2014
Unprompted review

Reply from Questor Insurance

Thank you for your comments, at Questor we are immensely proud of our pre and post-sale customer support.

Review of Hifi Gear