Cockroaches, power outages, and zero accountability. Avoid this host
I have had nothing but positive home stays in the past, but guests deserve to know the truth about this host. I stayed at this property in Benahavís, Spain, and was completely misled by the listing and the “Superhost” status.
What the host didn’t disclose:
• Cockroaches in the unit (including in the bedroom and kitchen) with multiple traps throughout (5 alone in the living room)
• power outages that left us without electricity for hours with no timeline on fix - we lost and entire fridge full of food did to spoilage
• A general lack of response or care when these issues were raised
The photos and glowing reviews do not reflect the actual condition of the unit. I left early because the situation became unbearable.
After I left an honest review, my Airbnb account was hacked and the review was replaced with a fake 5-star rating. The written review I left was altered too. Then the hacker cancelled my account. All within 6 min. It’s hard not to question how that happened so quickly after my stay and what hacker would care so much to go seeking out a pending review and to change it.
This experience made me question Airbnb’s review integrity and the trustworthiness of the “Superhost” label.
Do yourself a favour and book elsewhere.