Second time this company had tried to extort money from us .
This time they claimed we had damaged car , unlucky for them we had taken video of car on collection the damage was clearly visible we also had zero excess and top up insurance so it wouldn’t cost us
Agent claimed video wasn’t clear he said he would check with desk if damage was there on collection the call took 6 seconds he then said damage was on car on collection the call took about 6 seconds . It was obviously a scam