It is a pity one cannot give a minus star rating. This is the second time I expect something to be delivered by DHL and the second time I have been disappointed. The item was meant to be delivered by noon yesterday and still nothing in sight. Tried calling and looking on the website but information is all very basic and useless really. I cannot really complain about the service because there just is no service. And DHL just simply do not care at all. Shame on you DHL your non-existent service is appalling!!