Zypto - Crypto Wallet and Payments Reviews 134

TrustScore 4.5 out of 5

4.5

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Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Customers frequently praise the exceptional customer service, highlighting the staff's helpfulness, quick responses, and professional approach. Many people appreciate the smooth user experience of the app, finding it easy to navigate and secure for various transactions, including bill payments and using virtual Visa cards. The ability to earn and spend rewards, along with the app's comprehensive features for managing crypto, is also highly valued by users. However, some customers also noted occasional issues with the app, such as balances not displaying correctly or transactions getting stuck, requiring manual intervention from support. A few people experienced problems with card functionality and delays in resolving issues, particularly concerning communication about program changes.

What people talk about most

Customer service

Users describe positive interactions with customer service. Many reviewers highlight the team's helpfulness,... See more

Staff

People report positive experiences with staff, highlighting their helpfulness, professionalism, and... See more

User experience

Customers had positive experiences with user experience. Many reviewers found the app brilliant, fast, and... See more

Payment

Customers consistently note positive experiences with payment. Many reviewers praise the ability to use... See more

Application

Reviewers highlight positive aspects of the app, with many praising its brilliance, ease of use, and numerous... See more

Based on these reviews

Rated 5 out of 5 stars

I’ve been holding zypto Token in the App for close to 2 years now earning zyps (rewards) in the app daily. Recently they released there latest reloadable virtual Visa card which I downloaded and used... See more

Company replied

Rated 5 out of 5 stars

Zypto app is brilliant - now I don't use metamask and trust wallet as Zypto app does everything. Their visa card is also excellent - works everywhere with apple pay with no spending limits. Also,... See more

Company replied

Rated 5 out of 5 stars

I've been using the Zypto app for over a year now and it's been great to see how it keeps improving. The layout is super clear and easy to navigate which I really appreciate. I also like the smart sec... See more

Company replied

Rated 5 out of 5 stars

Zypto support staff is top notch, especially Luka. They replied to my messages right away and started troubleshooting asap. Luka was very helpful trying to solve my issues. Overall great company, g... See more


Company details

  1. Cryptocurrency Service

About Zypto - Crypto Wallet and Payments

Written by the company

🚀 Zypto delivers next-generation crypto finance tools that bridge blockchain and everyday life—fast, secure and intuitive.

🔒 Zypto Crypto Wallet App, our flagship mobile crypto wallet app, lets you securely buy, swap, earn & store 100+ digital currencies in seconds, protected by biometric login and bank-grade encryption.

💳 The Zypto VISA crypto card turns Bitcoin, Ethereum & more into local currency at 70 M+ merchants—or even ATMs—just tap, pay, done. Also available as a physical crypto card.

🔐 Vault Key Card adds hardware-level security, giving HODLers cold-storage peace of mind without sacrificing convenient on-the-go access.

💸 Crypto Bill Payments let you settle utilities, phone and more directly from your wallet, while crypto gift cards 🎁 unlock instant shopping from hundreds of global brands.

From first-time buyers to seasoned traders, 100 K+ users trust Zypto’s secure range of products and services, 24/7 support and slick UX to make using and spending crypto simple, borderless and rewarding.

🌍 Ready to upgrade your money? Discover more at zypto.com and start spending crypto like cash today.


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

134 reviews

5-star
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Replied to 42% of negative reviews

Typically replies within 1 month

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Rated 5 out of 5 stars

Zypto is the best crypto debit card app…

Zypto is the best crypto debit card app in the market! Customer Service is perfect. Card works everywhere i go. Fast to load and easy to use. Many options available and the reward system is exceptional! Definitely recommend Zypto to anyone

29 September 2025
Unprompted review
Rated 5 out of 5 stars

Excellent customer service

Excellent customer service. Shout out to Alok from Zypto customer service, who replied to my email query extremely quickly & sorted everything out for me. Very impressed. It's very rare these days to receive such excellent & responsive customer service. Very happy customer.

9 September 2025
Unprompted review
Rated 5 out of 5 stars

Great proccess to order the Zypto VKC…

Great proccess to order the Zypto VKC wallet, I paid in Pi Network coin, delivery was on time, support (Alok) filled me carefully, device is working fine and it's exactly what's expected and secure cold wallet multichai reliable also for Pi Network coins!!!

16 September 2025
Unprompted review
Rated 5 out of 5 stars

Smooth experience

Smooth experience, Had issue with compromised my virtual card, they solved in seconds.

Alok, especially, there customer support is best.

16 September 2025
Unprompted review
Rated 5 out of 5 stars

Excellent support

My support agent Alok was really helpful in answering all the questions about crypto card. The zypto wallet is also well designed with great UI. This company looks promising.

16 September 2025
Unprompted review
Rated 5 out of 5 stars

The service provided by Alok from Zypto…

The service provided by Alok from Zypto was very good, he helped me at various times when I was having difficulties! And others are always trying to help. I'm a beginner. And they always help me. Great portfolio! I recommend it

14 September 2025
Unprompted review
Rated 5 out of 5 stars

Amazing service

Amazing service and I had a little problem redeeming my card I contacted customer support and Luka sorted the issue right away , best customer service!

2 September 2025
Unprompted review
Rated 5 out of 5 stars

Superfast and professional customer support

One thing I would like to highlight is the very fast and professional customer support provided when using the Zypto app. No matter what question or problem arises, help is immediately available. And I'm not talking about chatbots here. It is very easy to quickly reach a real person who is professional and helpful. If necessary, even quickly contacts the development team to find the fastest solution. Indeed - hats off, such a level of operational support is not easy to find these days. In any case, all my issues have received a quick and positive solution, for which I am sincerely grateful. Super fast and professional customer support, many thanks to Andrija, Luka, Alok and the whole team!

19 August 2025
Unprompted review
Rated 5 out of 5 stars

Attention pls the i get today best…

Attention pls the i get today best support really it's the best from the customer care ( Andrija) only this person he help me to fixed all my issues and also give me good information to avoid any miss use in the app ralley this the best person in your company ♥️♥️♥️♥️♥️❤️

14 August 2025
Unprompted review
Rated 3 out of 5 stars

Support was excellent

Support was excellent, but rules were not clear before. Lots of charges for loading virtual crypto card. Tron is very high gas fees, one should avoid, and for a newbie the company should advise, why waste money if the same thing could be done in pennies via Binance BEP20. transfers. More I can say after some more experience.

30 July 2025
Unprompted review

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