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Review summary

Created with AI, based on recent reviews

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the exceptional customer service, highlighting the staff's helpfulness, kindness, and understanding. Many people appreciate the personalized approach and the team's dedication to ensuring customer satisfaction, often going the extra mile to address concerns. Consumers also find the company's products and services to be of high quality and beneficial, with many noting improvements in their health and well-being. However, some customers were dissatisfied with the subscription model, encountering issues with automatic renewals or unexpected paywalls for content. A few other people also felt that the information provided was not in-depth enough for their existing knowledge, or that the product did not deliver the promised benefits, sometimes causing digestive issues.

What people talk about most

Customer service

Consumers consistently report positive experiences with customer service, highlighting the team's exceptional... See more

Staff

Users describe positive interactions with staff. Customers consistently praise the team's helpfulness,... See more

Subscription

Reviewers express dissatisfaction with the subscription process. Many customers report issues with automatic... See more

Product

Reviewers highlight positive aspects of product. Many customers find the products, such as the Restore Sleep... See more

Service

Customers consistently note positive experiences with service. Many reviewers highlight the dedication and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I’ve had an aortic dissection Stefan has corresponded with me personally I’m on enough pharmaceutical pills to kill a horse . It’s taken 3/4 months to get optimum benefit . I’m a non practicing nat... See more

Company replied

Rated 5 out of 5 stars

Zonia offers highly credible evidence based information to take our health to the next level. Their small easy to follow snippets of wisdom on many health related topics and more lengthy offerings, ar... See more

Company replied

Rated 5 out of 5 stars

I am 84yrs young and my focus is Aging Gracefully / Thriving with Longevity. I joined Zonia docuseries in 2023, and have since been on their Restore Series of supplements. Their service wi... See more

Company replied

Rated 5 out of 5 stars

Joined Zonia last year because I had diabete and high blood pressure. All the experts really open my eyes and help me to improve my health. Highly recommended if you want to learn the real truth about... See more

Company replied


Company details

  1. Wellness Program
  2. Education Center
  3. Fitness and Nutrition Service
  4. Media Company
  5. Mental Health Service

Written by the company

Zonia is dedicated to enhancing health and wellness through engaging, education-based content. We partner with leading functional medicine doctors to share holistic and integrative health insights via our docuseries, empowering individuals to improve their well-being. Complemented by lifestyle content—including cooking shows, yoga, workouts, guided meditations, and storytelling—Zonia helps members seamlessly apply expert guidance to their daily lives for meaningful, lasting impact.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

83 reviews

5-star
4-star
3-star
2-star
1-star

Replied to 100% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Many thanks Stefan for your very…

Many thanks Stefan for your very exciting newsletter and your project aimed at keeping us healthy thanks to precious tips. I higlhy appreciated your techniques anti aging and the best way to enjoy healthy life while aging. I recommend your very highly qualification and your very deep knowledge

29 November 2025
Unprompted review
zonia.com logo

Reply from zonia.com

Thank you for your kind words! We are delighted that Stefan's newsletter and tips are helpful for you. Your support and recommendation mean a lot to us. We are grateful to have you in our community!

Rated 5 out of 5 stars

I’ve been wanting to learn what true…health and wellness means

I’ve been wanting to learn what true health and wellness really mean – not just quick fixes, but the bigger picture of feeling good inside and out. That’s why I joined Zonia.

They go beyond surface-level tips and cover everything: physical health, mental wellbeing, nutrition, lifestyle – all explained clearly and with real authenticity. It’s practical, easy to understand, and for all ages.

If you’re curious about building lasting habits and understanding wellness on a deeper level, this is absolutely worth checking out and is great place to start.

23 November 2024
Unprompted review
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Reply from zonia.com

Dear Elaine - Thank you for sharing this lovely review! We’re so glad to hear that Zonia has been a helpful and inspiring place for your wellness journey.

If you ever have questions or need support, we’re here anytime.

Warm regards,
Zonia Team

Rated 5 out of 5 stars

Customer service excellent

Changed my rating from 1 to 5.
A Zonia representative called me and together we resolved an issue. I am now completely satisfied with Zonia products and Services

20 November 2025
Unprompted review
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Reply from zonia.com

Thank you so much, Howard. We’re really glad we could resolve the issue together and that you’re now fully satisfied with your experience. We truly appreciate your updated rating and your trust in Zonia.

Rated 5 out of 5 stars

The exciting learning path with Zonia

I had the recent pleasure of watching Zonia’s presentation of ‘Ageless’, a video docu-series that focuses on doctors and health experts sharing their scientific and factual knowledge of humanity’s path to getting older. Various doctors I have needed through the years, including my own General Practitioners, never seemed to have the time nor the willingness to explain much regarding my health issues. The information that these fifty specialists provided was so welcoming and helpful I realized all of the other extensive material Zonia has to offer (presented in a variety of platforms) would be just as professional, trustworthy, and well presented. I took advantage of their inexpensive offer and with so much material it will be an exciting and fun journey to take the time and go through all that has been prepared and presented. There is so much variety on health and wellness offered! Further, I have communicated with the Zonia staff and found warmth and approachable support. I am so very happy I joined and became a Zonia member!

19 November 2025
Unprompted review
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Reply from zonia.com

Thank you so much for your wonderful review, Jill. We're thrilled to hear that Ageless and the rest of our content have been so valuable for you, and that you've had a positive experience with our team.

We truly appreciate your trust and are very happy to have you as a part of our Zonia community. We're here for you every step of the way!

With appreciation,
Zonia Team

Rated 5 out of 5 stars

Zonia delivers cutting edge health…

Zonia delivers cutting edge health resources designed at longevity which most of us are seeking. Customer Support is outstanding thoroughly supportive and eager to please. I highly recommend Zona to anyone looking for answers to their health improvement and preservation

19 November 2025
Unprompted review
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Reply from zonia.com

Dear Edith - Thank you so much for your wonderful review and for taking the time to share your experience with Zonia. We’re truly grateful for your kind words.

It means a lot to know that you’re enjoying our cutting-edge health content and that our Customer Support team has been there for you. We put great care into the resources we create, and feedback like yours motivates us even more.

Thank you for recommending Zonia – we're thrilled to be part of your health journey.

Much love & health,
Zonia Team

Rated 4 out of 5 stars

The customer care is impressive

The customer care is impressive. Stephan and his team are very helpful and respond quickly to any concern or enquiry. The summits are packed with information, too much for people like me who cannot spend a whole day in front of a screen. The solution would be to purchase a subscription. The rate for the lifetime offer is reasonable if one can afford it.

16 November 2025
Unprompted review
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Reply from zonia.com

Dear Yvonne - Thank you so much for your kind words and for taking the time to share your experience.

We’re really glad to hear that you’ve found our team helpful and that the content in our summits has been valuable for you. We know the amount of information can sometimes feel like a lot, so it means a lot that you see the benefit in having ongoing access through a subscription or lifetime membership if it suits your needs.

We truly appreciate your feedback and your support. If there is anything we can help you with along the way, please feel free to reach out anytime.

Warm regards,
Zonia Team

Rated 4 out of 5 stars

Zonia was offering a 7 day period to…

Initially, I gave a ONE Star as Zonia was offering a 7 day period to easily cancel a subscription. (At the bottom of this review, see my update and why I now give it a 4 Star) I paid for a Life Time membership November 15th. After being "hit-up" upon signing with offer after offer after offer to buy, this extra, get this extra on & on, I was already unimpressed. However, I started checking out the membership area. The information was already almost completely information I was already aware of from my ongoing research and other subscriptions. I was told I had access to an easy 1 Click Cancellation in my account area.. THERE IS NO OPTION to Cancel anywhere within my Membership account pages. I called twice during the day leaving messages with my contact info. NO RETURN Calls. I sent 2 emails to Customer Support regarding my frustration. NO RESPONSES.
OK, I am changing to a 4 Star. WHY? After no responses on Sunday (they say 24/7 support) I received an email response today. After a few email communications back and forth, their support team has refunded my payment. While the Zonia information isn't the depth I require for my existing knowledge of holistic healing, they do offer plenty for someone beginning their health and well-being journey. Just be aware that there is the nowadays upsell stuff you need to go through and say yes or no to.

15 November 2025
Unprompted review
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Reply from zonia.com

Dear William - Thank you so much for taking the time to update your review and share your full experience with us.

We wanted to clarify that while we do not offer 24/7 live support, our team responds within a 24-hour timeframe (-) and we did reply to your message as soon as it reached us within this time frame. We receive a high volume of inquiries every day, so immediate responses are not always possible, but we always make sure every customer is taken care of as quickly as we can.

We are glad we were able to resolve the situation for you and that you received your refund promptly. Thank you as well for acknowledging the value of our content for those starting their health and well-being journey. Your feedback about the platform and the signup flow is truly appreciated, as it helps us continue improving the experience for all members.

If there is anything else we can assist you with, please feel free to reach out.

With regards,
Zonia Team

Rated 5 out of 5 stars

Great Customer Service

I have to say I am so impressed with Zonia's customer service. I had muliple questions and each one was thoroughly answered. What a great team they have!

14 November 2025
Unprompted review
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Reply from zonia.com

Hi Nancy - Thank you so much for the wonderful feedback! We are really happy to hear that our team was able to help with all your questions and make everything clear for you. Your experience means a lot to us. If you ever need anything else, we are always here for you.

Warm regards,
The Zonia Team

Rated 5 out of 5 stars

What Incredible Help

I was uncertain as to whether my order was received and whether my address was correct. I wrote and was responded to very quickly.
I was assured my concerns were addressed and BONUS, I was given all the information I ultimately would need to make sure I was using the site and info correctly and to my advantage. AWESOME

14 November 2025
Unprompted review
zonia.com logo

Reply from zonia.com

Hi Nurit - Thank you for the kind words! We are glad we could respond quickly and give you all the information you needed to feel confident using Zonia. Supporting you and making everything easy is exactly what we aim for. If you ever have more questions, feel free to reach out anytime.

With appreciation,
The Zonia Team

Rated 5 out of 5 stars

There were so much greatness to say…

There were so much greatness to say about Zonia. From the start, the presenter was humble and down-to-earth when I watched his presentation. He's also precise with the information he presented and clear in his vision for his company. I love his work of humanity through Zonia that gave so much value and benefit to human well-being, plus as he said look no further, all health information in one place. I get the right info at lightning speed, what more could I ask! Learning experience is also effective that new info is given out in short but compact chunks, I've never been able to absorb learning as fast as when I learn from Zonia, again was amazed at lightning speed learning. In addition, the knowledge gathered is, in my opinion, from real experts, I don't know how Zonia managed to gather these experts but their knowledge were amazing, top-class info! Lastly, I also don't know how Zonia gathered and set-up a 5-star customer service, yet another amazing experience with customer service. They replied fast and made sure my concern was really addressed in whatever way they know. First time I even got Loom video personally created by the customer service personnel who was attending to me, explaining the steps clearly to me, and before that she/he even took the time to try out all possibilities on their side to try to duplicate my issues and finally even fix the problem for me, even though she/he already explained it in the Loom video and took another step further to ask me to continue contact her/him if I still have any issues/questions to that problem, even after she/he fixed it and asked me to confirm it. When the sample Detox bottles got returned, shipping was kind enough to quickly resend them the second time, no question asked when I asked them to retry. When it was finally clear that the bottles could not be accepted by my country, customer service was kind, fair, and smart enough to suggest a very good resolution and provided compensation quite above my expectations when I requested it. If you think Zonia is only about health, I was surprised when there were also some good movie sharing, about life, about humanity, that touched me. Everything is just AMAZING when it is Zonia. They give me many beautiful experiences that I've never experienced before with other companies! A humane company where I feel so homely and enjoyable every time I'm in my Zonia portal. Zonia really cares about what they do and for their clients! 5-star and standing ovation for the whole crew of Zonia! For all the continuous care that Zonia has given to me, I care to extend my greatest appreciation and gratefulness back to Zonia by writing such a detailed and lengthy feedback to share with everyone who reads this comment. Keep up the good work, Zonia! You're truly a great team and on the right and excellent path!

11 April 2025
Unprompted review
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Reply from zonia.com

Dear Evian - We’re truly touched by your incredible feedback and kind words. Reading how much you’ve enjoyed your experience with Zonia - from our learning platform to our customer care - means the world to our entire team. 🌿

Our mission has always been to bring real value, compassion, and human connection into every interaction, and it’s heartwarming to know that this came through in your experience. Your appreciation for our team’s dedication and attention to detail inspires us to keep striving for excellence every day.

Thank you once again for taking the time to share such a thoughtful and detailed review - it’s the kind of message that reminds us why we do what we do. We’re so grateful to have you as part of the Zonia community!

With gratitude,
The Zonia Team

Rated 5 out of 5 stars

Why I’m Staying with Zonia — Because They Truly Care

I want to give a big shout out to Stefan and Zonia.com! I emailed Zonia support this week to cancel my 2025/2026 renewal. Instead of a simple confirmation — Stefan offered me a 50% discount and added in a free bonus.

The level of kindness and understanding truly touched me. It shows how much Stefan and Zonia genuinely care about helping people stay on their health and wellness journey, and not just running a business like other health and wellness platforms do.

This is my 3rd consecutive year with Zonia. It's an incredible health and wellness platform and a supportive resource in my life. My husband and I have just started a healthy lifestyle and eating plan, thanks to Zonia's resources.

21 October 2025
Unprompted review
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Reply from zonia.com

Thank you so much, Georgina! 💚

Your message truly made our day. We’re so happy to hear that you’ve been with us for three years and that Zonia has been a meaningful part of your and your husband’s wellness journey.

Wishing you both continued success and joy on your path to better health and wellbeing!

– The Zonia Team

Rated 5 out of 5 stars

Love the Zonia summits

Love the Zonia summits. They are well put together, pleasant to watch and have SO much valuable information you normally wouldn't hear in the conventional medical world.
Absolutely worth taking time in your day to watch!

12 September 2025
Unprompted review
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Reply from zonia.com

Dear Joyce - Thank you so much for the kind words, we truly appreciate it!

Rated 5 out of 5 stars

A fascinating menu of topics and welcoming Support Team

I was drawn to the Zonia website by the fascinating menu of topics provided on interests I have and topics I hadn't delved into before. The Zonia Support Team have been very welcoming, helpful and friendly when responding to any follow through questions I've addressed to them.

4 September 2025
Unprompted review
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Reply from zonia.com

Hi Gaela - thank you for your lovely feedback! We’re so glad you’re enjoying the content we offer, and that our Support Team could make your experience welcoming and helpful. 🌟

We look forward to continuing to support you on your journey of exploring new and fascinating topics!

Rated 5 out of 5 stars

Health Content with Heart and Honesty

I had a subscription with Zonia that renewed automatically, and due to personal circumstances I needed to cancel the same day. The founder, Stefan, personally reached out and handled my situation with real care and respect. Zonia immediately issued a full refund, no hassle, and showed a genuine interest in keeping me as a long-term client.

The content itself is already excellent — empowering, thoughtful, and led by experts who truly want to help people live healthier lives. But what really impressed me is the way Zonia treats its customers. It’s rare to find a company that listens, understands, and responds with compassion.

I’ll definitely be back when the timing is right, and I recommend Zonia wholeheartedly for both the quality of its health content and the integrity of its team.

— Sean H.

5 September 2025
Unprompted review
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Reply from zonia.com

Hi Sean,

Thank you so much for sharing your experience. We’re really happy we could assist you quickly and with care, and it means a lot to know our content and the way we treat our community made such a positive impact.

We’ll be here whenever the timing is right for you, and we’ll be glad to welcome you back. Much love & health!

Rated 5 out of 5 stars

Amazing results

Joined Zonia last year because I had diabete and high blood pressure. All the experts really open my eyes and help me to improve my health. Highly recommended if you want to learn the real truth about human health. I've lost over 50 pounds, my diabete is gone and my blood pressure close to normal. Amazing quick customer service. Highly recommended !!!

4 September 2024
Unprompted review
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Reply from zonia.com

Hi Max – Thank you so much for sharing your amazing story and transformation with us! We’re thrilled to hear how much progress you’ve made with your health and that Zonia has been a helpful part of your journey. Losing over 50 pounds and improving your blood pressure is an incredible achievement – congratulations! 🎉

We’re also glad to know that you found our experts and customer service supportive along the way. Your feedback means the world to us and inspires our team to keep doing what we do.

Wishing you continued health and success, and thank you again for recommending us so highly! 💚

Rated 5 out of 5 stars

Useful and life-changing experience.

I learned a lot of interesting issues regarding autoimmunity. The presentation was very clear and professional.

27 August 2025
Unprompted review
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Reply from zonia.com

Hi Daniela - Thank you so much for your wonderful feedback! 🌟 We’re delighted to hear that you found the presentation clear, professional, and truly life-changing. It means a lot to us to know that you learned valuable insights about autoimmunity.

Your kind words encourage our team to continue providing helpful and impactful content. We’re truly grateful for your support!

Rated 1 out of 5 stars

Charged but didn't order

I got an alert from my bank that my credit card was charged $45.00 by Zonia.com, but I did not order anything from Zonia. I would like a refund.

26 August 2025
Unprompted review
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Reply from zonia.com

Please email us directly at support@zonia.com and our team will gladly assist you in resolving this matter.

For your privacy and security, we cannot take your personal details here on Trustpilot. Please note that all of our subscriptions are automatically renewed, so it is most likely that you signed up for the quarterly subscription plan. Once you reach out to us by email, we’ll be able to check your account and provide full details.

We look forward to assisting you further.

Rated 5 out of 5 stars

Unfortunately but resolved very quickly!

Unfortunately, I was a bit late to watch the replay of "Unbroken." I was delighted to see that for the two episodes I really wanted to watch, I still had four hours left, so I started right away. It was so interesting and eye-opening for my health. So, 5 stars for the content! Unfortunately, the second episode kept getting cut off time and time again. According to the timer, I still had at least 1.5 hours of access. Then the time was up. Unfortunately! Which was a real shame, since I found the content so interesting.

After my unfortunate experience, Zonia.com contacted me very quickly. They came up with a great solution. Thank you very much!

25 August 2025
Unprompted review
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Reply from zonia.com

Dear Margriet - Thank you so much for your kind words and for sharing your experience with Unbroken! We’re thrilled to hear that you found the content so valuable and eye-opening for your health.

To clarify the timing: the free screening of Unbroken began on August 11th, and the Replay Weekend ran from August 23rd for 72 hours, giving everyone who had already registered the chance to watch all 10 episodes. Since you signed up on August 25th, you joined in towards the end of the replay period, which meant your available viewing window was a bit shorter compared to those who registered earlier. This schedule applied equally to all participants of the free screening.

That said, we absolutely don’t want you to miss out on the powerful episodes you couldn’t finish due to the limited window and cut-offs.

We'll send you an email shortly with a resolution!

Rated 1 out of 5 stars

Misleading Free Access Offer – Disappointed by the Experience

I was approached by Zonia.com with a promotional offer promising free access to all 10 episodes of the "Unbroken" docuseries. The offer seemed straightforward, and I was genuinely interested in the content. However, after receiving the link to the first episode, the next day I was redirected to episode 9—without access to episodes 2 through 8 unless I subscribed to a paid plan.

This felt like a bait-and-switch tactic, as the original offer clearly implied full access to the entire series without payment. There was no clear communication about time-limited access or the need to pay to view missed episodes. I found this misleading and frustrating, especially since I had invested time and interest in the series.

While the content itself may be valuable, the lack of transparency in how the offer was presented puts the legitimacy of their marketing practices into question. I hope Zonia.com improves its communication and honors the expectations it sets with users.

21 August 2025
Unprompted review
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Reply from zonia.com

Hi Bruce - Thank you for taking the time to share your feedback. We're truly sorry to hear about your disappointment, and we'd like to provide some clarity regarding the Unbroken: Decoding Autoimmunity free screening.

The live screening of the docuseries began on August 11th, with each episode released at 8:00 PM ET daily, available for 24 hours before being replaced by the next. Since you registered for the free screening on August 19th, access was available only to Episode 9 (the live episode at that time), along with Episode 1 as a replay, which is why Episodes 2–8 were no longer accessible.

This schedule and time-limited access are clearly explained on the opt-in page for the free screening here: https://zonia.com/unbroken. We completely understand how it may have been confusing if this detail was missed by you, and I sincerely apologize for any frustration it caused.

We have also sent you an email with further details, and will provide you with a link to re-watch the screening as a one-time courtesy.

Rated 5 out of 5 stars

This is a worth while site.

Honest and helpful information. I enjoyed being a part of this group. However, I must cancel my subscription at this time. My husband passed away and I had to update my budget. I am finding I can no longer afford this subscription at this time. Thank you for your time concerning this matter.

15 August 2025
Unprompted review
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Reply from zonia.com

Dear Bonita - We are sorry for your loss! Thank you for the kind words, we appreciate you! We will reach out to you via email.

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