I've been using Zignaly for the past 6 months, I actually started with a small investment on its profit sharing model. Being naive in this crypto market, it looked very easy to use and beginner friend... See more
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Platform is 100% trustworthy They are in some kind of partnership with binance which makes thing easier in regard to transfer withdrawals. Active on discord and telegram , offers help in case o... See more
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I had an issue with KYC verification due to a previous account. Giulia helped me out really great here. There were some challenges, but together with the tech they jumped on this issue and finally got... See more
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I’ve been using Zignaly for 3 years now and it’s been a solid experience overall. When I first started, the only thing that confused me was not knowing how long a fund manager might keep my funds in a... See more
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Company details
Written by the company
We're building the future of accessible investing. In 2018, Zignaly started as a platform connecting traders with investors. Today, we've evolved into something bigger: a professional investing platform that puts expert-managed portfolios in the hands of everyone. Over 650,000 users from around the world trust us to grow their wealth through Z-Indexes, our flagship multi-asset smart portfolios. With more than $120 million invested on our platform, we've proven that professional-grade investing doesn't need to be complicated or exclusive. What makes us different? We only earn when you do. Our success-based model means zero fixed fees. Just a 10% share of your profits. That's it. Your success is literally our business. Whether you're looking
Contact info
Highend Technologies LLC, #1574, St. Vincent Bank Ltd Building, James Street, , Kingstown, St. Vincent & the Grenadines, Spain
- support@zignaly.com
- zignaly.com
You should know
4.2
Great
160 reviews
Replied to 100% of negative reviews
Typically replies within 1 week
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very good experience
a site that requires patience and time after choosing the right trader for you. a good site to evaluate your investments
7 October 2021
Unprompted review
Reply from Zignaly
Hi Azim,
Thank you for your comment! We are trying to improve our service every day, being sure it is user friendly. Thank you so much for being so supportive!
Regards,
Zignaly Team
Zignaly is a great place to earn…
Zignaly is a great place to earn passive income, either as a pro crypto trader or as a novice.
The platform is user-friendly and boasts of a very responsive customer service team.
There are measures put in place to protect copiers and traders.
Also, you can join a profit sharing service with as little as $1 and start earning profits.
6 October 2021
Unprompted review
Reply from Zignaly
Hi Eugene,
Oh, thank you for your support! It means a lot! We are dedicating every day to make our customers happy and help them to generate passive income!
Regards,
Zignaly Team
Reply from Zignaly
Hi John,
Happy to hear!
Thank you for your support
Regards,
Zignaly Team
Since I started my crypto trading…
Since I started my crypto trading journey, working with Zignaly have been a real game changer!
The plateform offers a lot opportunities to who ever wants to enjoy real profits :
- Free plateform access : for me this is amazing, considering the hugh price required by others
- Many alternative to start trading : Copy-Signals from successful traders, Profit Sharing, signals providers, manual trading
- Efficient support to users on all request
I strongly recommand it to all traders....
6 October 2021
Unprompted review
Reply from Zignaly
Hi Engelbert,
We are so happy to hear your feedback!
We are working for even better features and products! Happy to have you on board.
Regards,
Zignaly Team
Zignaly is the best
Hi
I am using Zignaly to trade cryptocurrency automatically.
Honestly, it's a great site, I use it a lot to follow up on my deals.
It shows me the profit percentage and the date of opening and closing the deal.
I can also set several targets for selling, and set an automatic stop loss.
I love Zignaly so much
6 October 2021
Unprompted review
Reply from Zignaly
Hi Ahmad,
Thank you for your support! We are happy that we are providing you with a great experience. Nevertheless, we work to be even better.
Thank you for having trust in us.
Zignaly Team
Zignaly is good platform for trading…
Zignaly is good platform for trading crypto and it getting better in the future
6 October 2021
Unprompted review
Reply from Zignaly
Hi Mohsen,
Yes, indeed, we are trying to get better each day!
Thank you for your feedback!
Regards,
Zignaly Team
More than 20,000 USDT locked since 4.5 Months
I have more than 20k locked for 4.5 Months.
I lost more than 50k from their profit-sharing traders when the market crashed. This somehow is part of the risk, I get it. Those traders got greedy and did some idiotic risky trades using other people's money. I'm not blaming Zignaly for this.
But the real issue here is that after the crash I disconnected from all traders and since April-May (4.5 months ago) I still have open trades for $21,000, ($16,000 If you subtract the open negative positions).
I have emailed Zignaly several times and they say they can't do anything until the trader closes the trade. They keep telling me that "they're working on it" and "it will be released soon".
Almost 5 months have past and my money is "locked", and they "can't do anything about it". I trusted this company and they screwed me over.
I will update this post with a link to promote a class action lawsuit. Cuz I had enough of crooked unethical people.
17 September 2021
Unprompted review
Reply from Zignaly
We are very sorry that you feel this way and that you consider that you should take legal action, especially because Zignaly has never had a bad intention with any trader or user, it has always been transparent on how the platform works and all our articles explain it in detail.
Remember that you have accepted the terms and conditions that specifically specify the possibility of disconnection of a service if the trader has not yet closed the position. This is not a simple whim, but there is an underlying technical reason, which we have explained to you in the tickets you have sent us in relation to this issue. In Profit Sharing the positions are not replicated, but rather a single position is opened that unifies the trader's funds and those of all the followers, making it necessary to close your position, closing also the position of all the users that are connected to the service, even those that have no intention of disconnecting.
Causing losses in users who trust in the management of the trader's strategy that they had chosen at the beginning, or who are simply not in a hurry.
Each trader has his own strategy management and relies on his own analysis to make the decisions that are best for the service.
However, Zignaly understands perfectly that there are users who may change their mind along the way or have a need to quickly recover funds and that is why we have been working for months on the Hard Disconnection feature, which will be incorporated soon with Profit Sharing 2.0 and will allow you to disconnect at any time you want from any of the strategies.
As we answered you in the last ticket you sent us about this, we totally understand your point of view and we are working on a solution for you and all the users that may feel this way, but due to the technical complexity that this represents, it is not possible to do it in a matter of days or weeks. But please remember that Zignaly is still only a Marketplace that connects traders with users, giving them tools to make decisions and manage their strategies, but never interferes in them.
Finally, to disconnect from these services you have 2 options, the first one is to wait for our migration to Profit Sharing 2.0 where the Hard Disconnection function will be enabled, which we have been working on for a long time, or wait for traders to close their positions. If you have doubts about why they leave them open, you can contact them directly and ask them to give you more information about what they expect the market to do, I am sure that if you ask a respectful question they will answer you in the same way. The three traders you follow constantly respond to their followers in their media contacts.
regards,
Zignaly Team
Best and easiest to use Crypto Signal TradingBots
This Platform is one of the Best Crypto Signal & Trading Bot Platform on the Market. Check it out, It's FREE
27 August 2021
Unprompted review
Reply from Zignaly
Hi Degget,
thank you for your kind words! We are doing our best to provide the best experience and service. We are happy to hear your endorsement :)
Zignaly Team
Is a fraud company they use your api key
Is a fraud company they use your api key for make a virtual order you are not maked for pump a currency and they make a profit and you loose it.
24 August 2021
Unprompted review
Reply from Zignaly
Hi Zied,
We are sorry to hear that you have had a negative experience. We assured you that funds are safe on our platform.
The information you give in this post seems that you might be a victim of hack attacks (as you may have heard, there is a stolen database containing emails/passwords used to access many of the crypto projects on the market, including Zignaly.)
The stolen database hack was a brute force, a distributed attack that makes it difficult to contain. Zignaly is not alone, as many other crypto companies have also been attacked. Just a reminder, our email DB hasn't been stolen from Zignaly.
As a result, we have been implementing additional layers of security, but some accounts may have been compromised.
We strongly recommend adding 2FA to your account.
Please contact our support team support@zignaly.com and we can review your case individually.
Zignaly Team
Not friendly web site interface at all
Not friendly web site interface at all. Constant lags. Not updating trades. So not able to see what is going on.
Trial investment just gone with short position from shared profit trader which is not there any more.
Do not recommend. Bad experience
No No No
17 August 2021
Unprompted review
Reply from Zignaly
Hi Vladimir,
We are sorry to see your disappointment. We checked, and it seems that your ticket, which you open with up support, was resolved in your favour. Please let us know is there anything else.
regards,
Zignaly Team
If you want to lose all your money, use this company
Used a test amount to test profit sharing. There where dca problems and the reckless trader (Lukas Dudek shortshortlong) opened extra short positions to lock everybody in his profit sharing account. All money is gone now and I feel sorry for everybody that invested a big amount.
Zignaly is powerless to prevent these reckless traders from reckless behaviour. Zignaly also deleted all feedback from users complaining about this reckless trader, very very unprofessional.. so another lesson learned to never use these reckless companies again. I was lucky to only lose a small test amount.
Yield farming is where money is made, the rest is gambling and scammers that are THE reason for all the coming regulations to protect the low iq gamblers, congratulations!
16 August 2021
Unprompted review
Reply from Zignaly
I´m really sorry that this happens, I can see that you were connected to Shor Short Long who got liquidated.
If the capital is in the pool, it is used as Margin. In this case, you can see the capital that was assigned to positions, and the rest was the Margin, which, not being able to support the open positions, has been claimed by the exchange and all the positions that the trader had open at that time have been closed.
(In this article https://www.binance.com/en/blog/421499824684900367/Liquidation--Insurance-Funds-How-They-Work-and-Why-They-Are-Important-to-CryptoDerivatives-Part-1 you will find more information about liquidations and margin).
In Spot you use the money of the position only, in Futures, in addition to the money you use for the position (what you have invested), there is another capital that is a guarantee to be able to have the open operations. This is the guarantee that the exchange has to "lend" the leverage money (which is money that they lend so that you can trade x5, x 10, x 20, x 50, etc) and thus have more profits with less capital.
So when an account is liquidated, all the capital that was in it is consumed. By a visual glitch, you could see that there was money "available" but in reality, all the capital was consumed when the exchange liquidated the accounts due to the margin.
I´m really sorry that this happens.
regards,
Zignaly Team
They are a Faurd Trader Company
They are a Faurd company. My account try to use the provider serivce, but when i invest money, they can't withdraw them. And i join the discord, they dont have any feedback in there discord. They even don't have the customer and support.
The issues have pass 3 month, my 5000$ has lock by them. I think they will be faurd the all new user money, and left.
!!!!!!! Warning !!!!
I use money for test, they don't have any honesty.
26 July 2021
Unprompted review
Reply from Zignaly
Hi 李沣泉, We are sorry to hear that you have had a negative experience.
Rest assured that your funds are safe on our platform.
For the information that you give in this post, you have invested in a profit-sharing service that may currently have open positions which you are participating in. In this case, the soft-disconnection will return your allocated funds at the time that these positions have closed. This information is in all the articles that we ask users to read and confirm that they have read it before connecting to a Profit Sharing service.
In Discord, we do not have support, but we encourage community among our users, so if you ask a question there and a user knows the answer, they can comment on it.
But for all queries that require checking the account or sharing your email, we ask all users to open a ticket in the HELP widget that you will find on the right side of the page or directly to support@zignaly.com, and the support team will answer you as soon as possible solving your problems or answering your questions.
Thank you
Zignaly Team
1000$ can't not be withdraw, and lock permanent
I have 1000$ can't not be withdraw, in think most people shouldn't use them, they even dont have any feedback for solve this, and i join the discord, don't have anyone feedback me. I don't think the money we could withdraw.
3 month can not withdraw. They are may have faurd possible. I think this feedback could be useful.
26 July 2021
Unprompted review
Reply from Zignaly
Hi, We are sorry to hear that you have had a negative experience.
Rest assured that your funds are safe on our platform.
I see 2 possibilities here;
The first one, if you have invested in a profit-sharing service that may currently have open positions which you are participating in. In this case, the soft-disconnection will return your allocated funds at the time that these positions have closed.
The second possibility would be that you are trying to withdraw from your Zignaly wallet and may be encountering an error for some reason.
In both of these cases, I would like to invite you to submit a ticket to our support team (not in discord) in order to check your particular case.
Please know that we are here to help and our support team is available 24/7 at support@zignaly.com.
Thank you
Zignaly Team
I have previously withdrawn without…
I have previously withdrawn without problems, at the moment I am trying to withdraw and the operations are pending. I need an answer.
2 July 2021
Unprompted review
Reply from Zignaly
Hi Ediberto,
We are sorry to hear that you have some problems with Zignaly. We are working constantly on improvements. Nevertheless please send a support ticket to support@zignaly.com in order to check your particular case.
Best Regards,
Zignaly Team
The devil is in the details...
Update: I've increased my rating because the trader is was copying was providing false info about trades, Zignaly rightly banned them. Seems there were problems closing trades but not to the extent as the trader said. Zignaly are rightly looking in ways of protecting people in the future.
This is such a great idea, everyone can earn copying a trader, or we could loose as there's no guarantees.
But the trader I'm copying has been unable to close a position with a 30% loss as a result, reporting other problems opening/closing positions. This is causing lots of frustration to the trader and copiers, some have left. Zignaly, you'll have to up your game if you want people to stay onboard or join!
Giving an extra star here because Zignaly is relatively new.
2 July 2021
Unprompted review
Reply from Zignaly
Hi Rob,
We are sorry to hear that you have some problems with Zignaly. We are constantly working on improvements, and we started to work on the quality of Traders rigorously. Very soon, we are launching some new restrictions to be sure that our users have more flexibility and security in place.
Best Regards,
Zignaly Team
Excellent platform
18 June 2021
Unprompted review
Reply from Zignaly
Thank you for your support!
Zignaly Team
Very fishy business
During the last crash, profit sharing services got liquidated due to some bizarre errors, while the original traders showed proof that their own positions on Binance did not get liquidated.
17 June 2021
Unprompted review
Reply from Zignaly
Hi Dimitris,
We are sorry to hear that you have some problems with Zignaly. We are working constantly on improvements. Nevertheless please send a support ticket to support@zignaly.com in order to check your particular case.
Best Regards,
Zignaly Team
Waste of money. Doew not execute orders and stop/buy limits.
I should have guessed when i saw the beta trademark on their logo. They are too slow to execute order with their API. I have a stop loss limit at -5% and they exit at -7.5%. Waste of money. And their responce? Sorry, we know and we are trying to fix this. Over and over again. Stay away. I will from now on.
8 June 2021
Unprompted review
Reply from Zignaly
Hi Alexandros, we are sorry to hear that you have a bad experience with Zignaly. We are working constantly on improvements. Neverthless please send a support ticket to support@zignaly.com in order to check your particular case.
Best Regards,
Zignaly Team
disapointed
disapointed . performance very low and negative. prefer solution like diabolo.io
5 May 2021
Unprompted review
Last time i use the platform
Last time i use the platform, there's a lot of the time where i open i posiion and close it, On the platform, it show everything was executed, but when i go to my exchange it didn't show anything was place.
30 May 2021
Unprompted review
Reply from Zignaly
Thank you for your support!
Zignaly Team
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