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Zextons - Tech Store Reviews 777

TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Evaluating 522 reviews, reviewers overwhelmingly had a great experience with this company. Many customers are pleased with the excellent prices, often finding them to be the best available for new devices, including phones and tablets. The delivery service is consistently praised for its speed, with many receiving their orders the next day, often through reliable carriers like Royal Mail. Reviewers frequently highlight the quality of the products, noting that items arrive brand new, factory sealed, and exactly as described, often with bonus accessories like phone cases and screen protectors. However, some people mentioned issues with orders being oversold or cancelled, and a few received defective products or items with regional variants not clearly stated at purchase. There were also occasional complaints about delivery services, though these were often attributed to the courier rather than the company itself, and some found the provided screen protectors to hinder fingerprint recognition.

What people talk about most

Product

Customers had positive experiences with product, often praising the great prices and the condition of items... See more

Delivery service

Reviewers highlight positive aspects of delivery service, with many customers praising the speed and... See more

Price

Users describe positive interactions with price, with many reviewers consistently highlighting the excellent... See more

Service

Clients share positive opinions on service, with many reviewers expressing high satisfaction and stating they... See more

Order

Reviewers express satisfaction with the ordering process, often highlighting the ease of placing an order and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I am so pleased I found the Zextons website, after searching for a new samsung phone. Looking at many other sites and comparing the prices, this one was the best! Phone nearly £200 cheaper, a real b... See more

Rated 5 out of 5 stars

Ordered Samsung Galaxy S25 Ultra 512GB. Device arrived quickly, factory sealed and exactly as described. Model was correct (SM-S938B/DS), brand new and fully working. Customer support responded... See more

Company replied

Rated 5 out of 5 stars

Was a little hesitant ordering from a company not known to me but glad I did! Samsung A56 5G ordered at great price. Arrived by Royal Mail next day. Brand new, sealed box as expected, well packed. Pro... See more

Company replied

Rated 5 out of 5 stars

Wasn't shore whether to purchase from these people but went ahead with ordering once l had checked out they were legit! 5 star from start to finish. Phone arrived following day was in immaculate cond... See more

Company replied


Company details

  1. Cell Phone Store
  2. Cell Phone Accessory Store
  3. Cell Phone Recycling and Unlocking Service
  4. Computer and Accessories Store
  5. Computer Store
  6. Mobile Phone Repair Shop

About Zextons - Tech Store

Written by the company

🌍 Zextons – Your Trusted Source for Certified Pre-Owned Tech

At Zextons, we’re passionate about providing high-quality refurbished and brand-new phones, tablets, laptops, and gaming consoles at the best possible prices. Our mission is to make premium technology accessible, affordable, and environmentally responsible.

We source our stock directly through our buyback and trade-in program and from trusted UK phone auction houses. Every device is fully tested, certified, and guaranteed to meet our strict quality standards before being listed for sale.

💚 Why Choose Zextons?

  • ♻️ Reduced Carbon Footprint: Buying refurbished helps minimize e-waste and supports a sustainable planet.
  • 🧠 Rigorous Testing & Grading: Each device undergoes a multi-point inspection using industry-leading diagnostic software. We grade them as:
    • Excellent (Grade A) – Like new condition
    • Good (Grade B) – Light cosmetic wear
    • Fair (Grade C) – Noticeable signs of use but fully functional
  • 🛡️ 18-Month Warranty & 30-Day Returns: All refurbished devices come with an 18-month warranty and a 30-day money-back guarantee.
  • 🚚 Free UK Next-Day Delivery: Fast, tracked delivery on all orders.
  • 🎁 Free Protection Bundle: Many devices include a free screen protector and case.
  • ⭐ 17 Years of Experience: Nearly two decades of expertise ensuring reliable devices and top-rated service.

🛍️ Shop Our Bestsellers

Apple iPad 8th Gen (2020)
Apple iPad 8th Gen (2020)

Samsung Galaxy S25 Ultra
Samsung Galaxy S25 Ultra

Apple iPhone 12 (Unlocked)
Apple iPhone 12 (Unlocked)

Shop confidently at Zextons.co.uk — where quality, affordability, and sustainability come together. All devices are tested, certified, and protected by our 18-month warranty. Join thousands of happy UK customers today!

Our Promise to You

Written by the company

We’re committed to your satisfaction!
At Zextons, we go above and beyond to deliver premium refurbished and new tech with honesty and care. Every device is tested, certified, and backed by our 18-month warranty — because your trust matters most.
Sustainable Tech, Trusted Quality
Buying refurbished from Zextons means reducing e-waste and saving money without compromise. Every phone, tablet, or laptop we sell is rigorously tested, graded, and protected by our 18-month warranty and 30-day returns.
We treat every customer like family.
With over 17 years of experience, Zextons stands for quality, transparency, and respect. From your first visit to post-purchase support, we’re here to ensure every experience exceeds expectations.

Our Shipping Promise

Free Next-Day Delivery

Free Next-Day Delivery
Enjoy free and fast UK delivery on every order! All orders confirmed before 3 PM are dispatched the same day with tracked 24-hour shipping. Shop confidently knowing your device will arrive quickly and securely.

Contact info

Promotion box for Zextons - Tech Store

Free UK Next-Day Delivery

Get your refurbished phones delivered within 24 hours at no extra cost

4.8

Excellent

TrustScore 5 out of 5

777 reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 93% of negative reviews

Typically replies within 1 month

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

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Rated 5 out of 5 stars

The speed of delivery was so so…

The speed of delivery was so so incredible, It actually amazed me just how fast the phone arrived at my front door, and secondly unless the website mentioned it was a used device.... there is literally no way of telling it's ever been used before.... From a very happy first time customer.

27 March 2026
Zextons - Tech Store logo

Reply from Zextons - Tech Store

Dear Customer,

Thank you so much for your fantastic review.

We are delighted to hear that you were amazed by the speed of delivery and that your phone arrived so quickly. It is also wonderful to know that the device was in such excellent condition that it looked almost impossible to tell it had ever been used.

We are especially pleased to have made such a positive impression on you as a first-time customer. Thank you for choosing Zextons — we truly appreciate your support.

Kind regards,
Zextons Team

Rated 5 out of 5 stars

Very good service..

Very good service..
Prompt delivery.

14 March 2026
Zextons - Tech Store logo

Reply from Zextons - Tech Store

Dear Customer,

Thank you for your kind review.

We are delighted to hear that you were pleased with the prompt delivery and the service you received. Your feedback is greatly appreciated, and we are so pleased you had a positive experience with Zextons.

Thank you for choosing Zextons.

Kind regards,
Zextons Team

Rated 5 out of 5 stars

Was easy to order and delivered quick

Was easy to order and delivered quick. Great condition and easy to ser up. Thanks

22 March 2026
Zextons - Tech Store logo

Reply from Zextons - Tech Store

Dear Customer,

Thank you for your kind review.

We are delighted to hear that the ordering process was easy, the delivery was quick, and that your device arrived in great condition. It is also wonderful to know that it was easy to set up.

Thank you for choosing Zextons. We truly appreciate your support.

Kind regards,
Zextons Team

Rated 5 out of 5 stars

Quick service .

Quick service .. delivery 2 days .. as quoted .. as described brand new item

21 March 2026
Zextons - Tech Store logo

Reply from Zextons - Tech Store

Dear Customer,

Thank you for your kind review.

We are delighted to hear that the service was quick, that your delivery arrived within the quoted 2 days, and that the phone was exactly as described and brand new. Your feedback is greatly appreciated, and we are so pleased you had a positive experience with Zextons.

Thank you for choosing Zextons.

Kind regards,
Zextons Tea

Rated 5 out of 5 stars

Super fast delivery

Super fast delivery, Phone new boxed & sealed. Couldn't ask for more.

24 March 2026
Zextons - Tech Store logo

Reply from Zextons - Tech Store

Dear Customer,
Thank you for your wonderful review.
We are delighted to hear that you were pleased with the super fast delivery and that your phone arrived brand new, boxed, and sealed. It is great to know that everything met your expectations.
Thank you for choosing Zextons. We truly appreciate your support.
Kind regards,
Zextons Team

Rated 5 out of 5 stars

Absolutely delighted

Absolutely delighted. Ordered a brand new S25 FE on the Saturday, email receipt received within minutes with delivery tracking details. Phone received fully boxed and sealed on the Tuesday special delivery with a Zextons complimentary phone protection kit (case and screen protector, nice touch) It's Thursday and I have recommended Zextons to my numerous colleagues, friends and family. Amazing service.

21 March 2026
Zextons - Tech Store logo

Reply from Zextons - Tech Store

Dear Customer,

Thank you so much for your fantastic review.

We are delighted to hear that you were absolutely pleased with your experience, from the quick order confirmation and tracking details through to receiving your brand new S25 FE fully boxed and sealed. It is also wonderful to know that the complimentary phone protection kit was a nice extra touch.

Your recommendation to your colleagues, friends, and family means a great deal to us, and we truly appreciate your support.

Thank you for choosing Zextons.

Kind regards,
Zextons Tea

Rated 5 out of 5 stars

New galaxy phone

Was not sure about using this company.But dont worry.Great savings on GENUINE products.
Highly reccomended.

18 February 2026
Zextons - Tech Store logo

Reply from Zextons - Tech Store

Dear Customer,

Thank you for your kind review.

We completely understand that you may have felt unsure before ordering, so we are delighted to hear that your experience gave you confidence in Zextons. It is wonderful to know that you were pleased with the savings and with receiving a genuine product.

Your recommendation means a great deal to us. Thank you for choosing Zextons.

Kind regards,
Zextons Team

Rated 5 out of 5 stars

New phone

Purchased phone at a good price delivered the day after ordering. Cashback on old phone paid promptly. Excellent service.

19 March 2026
Zextons - Tech Store logo

Reply from Zextons - Tech Store

Dear Customer,

Thank you for your excellent review.

We are delighted to hear that you were pleased with the good price, the fast next day delivery, and the prompt cashback for your old phone. It is wonderful to know that you had such a positive experience with our service.

Thank you for choosing Zextons. We truly appreciate your support.

Kind regards,
Zextons Team

Rated 5 out of 5 stars

Impressed, l would use Zextons again

Found the phone I wanted at a great price, ordering was easy and delivery was fast and free (Royal Mail). They also included a case and screen protector for free too. Well packed.
I would recommend them
The phone I bought was brand new.

19 March 2026
Zextons - Tech Store logo

Reply from Zextons - Tech Store

Dear Customer,

Thank you for your wonderful review.

We are delighted to hear that you found the phone you wanted at a great price and that the ordering process was easy. It is also great to know that you were pleased with the fast free delivery, the packaging, and the included case and screen protector.

We truly appreciate your recommendation and are very pleased that you would use Zextons again.

Kind regards,
Zextons Team

Rated 5 out of 5 stars

Great service

Great service. Phone was vastly cheaper than anywhere else, delivered next day and fantastic communications. Will definitely use again.

19 March 2026
Zextons - Tech Store logo

Reply from Zextons - Tech Store

Dear Customer,

Thank you for your fantastic review.

We are delighted to hear that you were pleased with the price of your phone, the next day delivery, and the communication you received throughout the process. It is wonderful to know that you found such great value and that you would definitely use Zextons again.

Thank you for choosing Zextons. We truly appreciate your support.

Kind regards,
Zextons Team

Rated 5 out of 5 stars

Very good price great service

Very good price.
Fabulous delivery. Very good order service.
I loved the screen protector and simple case will help keep my phone safe thanks

18 March 2026
Zextons - Tech Store logo

Reply from Zextons - Tech Store

Dear Customer,

Thank you for your wonderful review.

We are delighted to hear that you were pleased with the very good price, the fabulous delivery, and the service you received throughout your order. It is especially lovely to know that you appreciated the screen protector and simple case included to help keep your phone safe.

Thank you for choosing Zextons. We truly appreciate your support.

Kind regards,
Zextons Team

Rated 5 out of 5 stars

excellent item and delivery thank you 😊

excellent item and delivery thank you 😊

18 March 2026
Zextons - Tech Store logo

Reply from Zextons - Tech Store

Dear Customer,

Thank you for your lovely review.

We are delighted to hear that you were pleased with both the item and the delivery. Your feedback is greatly appreciated, and we are so pleased you had a positive experience with Zextons.

Thank you for choosing Zextons.

Kind regards,
Zextons Team

Rated 5 out of 5 stars

Mobile phone

Great service with fast delivery, only received phone so can't comment yet .Lovey extra suprise with screen protector and rubber cover . Thank you so much ,very happy x

7 March 2026
Zextons - Tech Store logo

Reply from Zextons - Tech Store

Dear Customer,

Thank you for your lovely review.

We are delighted to hear that you were pleased with the fast delivery and overall service. It is also wonderful to know that the screen protector and rubber cover were a nice extra surprise.

We hope you continue to enjoy your phone, and we truly appreciate your support. Thank you for choosing Zextons.

Kind regards,
Zextons Team

Rated 5 out of 5 stars

Prompt delivery

Prompt delivery - brand new phone at a brilliant price plus screen protector.
Highly recommend

17 March 2026
Zextons - Tech Store logo

Reply from Zextons - Tech Store

Dear Customer,

Thank you for your wonderful review.

We are delighted to hear that you were pleased with the prompt delivery, the brilliant price, and that your brand new phone arrived exactly as expected. It is also great to know that the included screen protector was a welcome extra.

Your recommendation means a great deal to us. Thank you for choosing Zextons.

Kind regards,
Zextons Team

Rated 5 out of 5 stars

Genuine Company

A little bit apprehensive about using a new company but great phone, delivered quickly and at a lower price than it's competitors

16 March 2026
Zextons - Tech Store logo

Reply from Zextons - Tech Store

Dear Customer,
Thank you for your kind review.
We completely understand that ordering from a new company can feel a little uncertain, so we are delighted that you chose Zextons. It is great to hear that you were pleased with the phone, the quick delivery, and the competitive price.
Your feedback means a great deal to us, and we truly appreciate your support.
Kind regards,
Zextons Team

Rated 5 out of 5 stars

Easy to use website

Easy to use website, found exactly what I was looking for. Great price and phone in pristine condition as stated. Delivered next day

16 March 2026
Zextons - Tech Store logo

Reply from Zextons - Tech Store

Dear Customer,

Thank you for your wonderful review.

We are delighted to hear that you found our website easy to use and were able to find exactly what you were looking for. It is also great to know that you were pleased with the price, that the phone arrived in pristine condition as described, and that your delivery arrived the next day.

Thank you for choosing Zextons. We truly appreciate your support.

Kind regards,
Zextons Team

Rated 5 out of 5 stars

Excellent

Great phone. Was as described. Good price. Delivery was fast. Good customer service.

11 March 2026
Zextons - Tech Store logo

Reply from Zextons - Tech Store

Dear Customer,

Thank you for your wonderful review.

We are delighted to hear that you were pleased with the quality of your immaculate iPhone 17, the fast delivery, and the care package included. Your kind words and recommendation mean a great deal to us.

Thank you for choosing Zextons. We truly appreciate your support.

Kind regards,
Zextons Team

Rated 5 out of 5 stars

Amazing quality and service

Quality, immaculate iphone 17, fast delivery. Lovely care package. Would highly recommend.

13 March 2026
Zextons - Tech Store logo

Reply from Zextons - Tech Store

Dear Customer,

Thank you for your wonderful review.

We are delighted to hear that you were pleased with the quality of your immaculate iPhone 17, the fast delivery, and the care package included. Your kind words and recommendation mean a great deal to us.

Thank you for choosing Zextons. We truly appreciate your support.

Kind regards,
Zextons Team

Rated 5 out of 5 stars
Zextons - Tech Store logo

Reply from Zextons - Tech Store

Dear Customer,

Thank you for your kind review.

We are delighted to hear that you were pleased with the product and the very fast delivery. Your feedback is greatly appreciated, and we are so pleased you had a positive experience with Zextons.

Thank you for choosing Zextons.

Kind regards,
Zextons Team

Rated 5 out of 5 stars

Really good price

Really good price, arrived as expected, case and protector included. Great service

11 March 2026
Zextons - Tech Store logo

Reply from Zextons - Tech Store

Dear Customer,

Thank you for your great review.

We are delighted to hear that you were pleased with the price, that your order arrived as expected, and that you appreciated the included case and screen protector. It is wonderful to know you were happy with the service.

Thank you for choosing Zextons. We truly appreciate your support.

Kind regards,
Zextons Team

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