I am so pleased I found the Zextons website, after searching for a new samsung phone. Looking at many other sites and comparing the prices, this one was the best! Phone nearly £200 cheaper, a real b... See more
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Review summary
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Ordered Samsung Galaxy S25 Ultra 512GB. Device arrived quickly, factory sealed and exactly as described. Model was correct (SM-S938B/DS), brand new and fully working. Customer support responded... See more
Company replied
Was a little hesitant ordering from a company not known to me but glad I did! Samsung A56 5G ordered at great price. Arrived by Royal Mail next day. Brand new, sealed box as expected, well packed. Pro... See more
Company replied
Wasn't shore whether to purchase from these people but went ahead with ordering once l had checked out they were legit! 5 star from start to finish. Phone arrived following day was in immaculate cond... See more
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Company details
- Cell Phone Store
- Cell Phone Accessory Store
- Cell Phone Recycling and Unlocking Service
- Computer and Accessories Store
- Computer Store
- Mobile Phone Repair Shop
About Zextons - Tech Store
Written by the company
🌍 Zextons – Your Trusted Source for Certified Pre-Owned Tech
At Zextons, we’re passionate about providing high-quality refurbished and brand-new phones, tablets, laptops, and gaming consoles at the best possible prices. Our mission is to make premium technology accessible, affordable, and environmentally responsible.
We source our stock directly through our buyback and trade-in program and from trusted UK phone auction houses. Every device is fully tested, certified, and guaranteed to meet our strict quality standards before being listed for sale.
💚 Why Choose Zextons?
- ♻️ Reduced Carbon Footprint: Buying refurbished helps minimize e-waste and supports a sustainable planet.
- 🧠 Rigorous Testing & Grading: Each device undergoes a multi-point inspection using industry-leading diagnostic software. We grade them as:
- Excellent (Grade A) – Like new condition
- Good (Grade B) – Light cosmetic wear
- Fair (Grade C) – Noticeable signs of use but fully functional
- 🛡️ 18-Month Warranty & 30-Day Returns: All refurbished devices come with an 18-month warranty and a 30-day money-back guarantee.
- 🚚 Free UK Next-Day Delivery: Fast, tracked delivery on all orders.
- 🎁 Free Protection Bundle: Many devices include a free screen protector and case.
- ⭐ 17 Years of Experience: Nearly two decades of expertise ensuring reliable devices and top-rated service.
🛍️ Shop Our Bestsellers
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Apple iPad 8th Gen (2020)
Samsung Galaxy S25 Ultra
Apple iPhone 12 (Unlocked)
Shop confidently at Zextons.co.uk — where quality, affordability, and sustainability come together. All devices are tested, certified, and protected by our 18-month warranty. Join thousands of happy UK customers today!
Our Promise to You
Written by the company
- We’re committed to your satisfaction!
- At Zextons, we go above and beyond to deliver premium refurbished and new tech with honesty and care. Every device is tested, certified, and backed by our 18-month warranty — because your trust matters most.
- Sustainable Tech, Trusted Quality
- Buying refurbished from Zextons means reducing e-waste and saving money without compromise. Every phone, tablet, or laptop we sell is rigorously tested, graded, and protected by our 18-month warranty and 30-day returns.
- We treat every customer like family.
- With over 17 years of experience, Zextons stands for quality, transparency, and respect. From your first visit to post-purchase support, we’re here to ensure every experience exceeds expectations.
Our Shipping Promise
Free Next-Day Delivery
Enjoy free and fast UK delivery on every order!
All orders confirmed before 3 PM are dispatched the same day with tracked 24-hour shipping. Shop confidently knowing your device will arrive quickly and securely.
Contact info
27 Church Street, WA10 1AX, St Helens, United Kingdom
- 03333448541
- hello@zextons.co.uk
- zextons.co.uk
Free UK Next-Day Delivery
4.8
Excellent
779 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 93% of negative reviews
Typically replies within 1 month
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Fantastic service
Delivery speed to Scotland fantastic, excellent packaging, great pricing
23 April 2026
Reply from Zextons - Tech Store
Thank you for your fantastic review! We’re delighted your order reached Scotland so quickly and that you were happy with the packaging and pricing. We truly appreciate your support!
— The Zextons Team
Excellent value with additional safety…
Excellent value with additional safety bundle and next day delivery.
17 April 2026
Reply from Zextons - Tech Store
Thank you for your great review! We’re delighted you were happy with the excellent value, next-day delivery, and the added protection bundle. We truly appreciate your support!
— The Zextons Team
Reply from Zextons - Tech Store
Thank you for your feedback! We’re delighted you were happy with our service and truly appreciate your support.
— The Zextons Team
No response on chat
Sat waiting for a response on chat for an hour. It then wouldn't allow further comments questions.
23 April 2026
Unprompted review
Reply from Zextons - Tech Store
We’re sorry to hear about your experience with our live chat service. This is not the level of support we aim to provide, and we apologise for the delay and technical issue you encountered.
Please contact us directly at hello@zextons.co.uk with your query, and our team will make sure you receive assistance as quickly as possible. Your feedback is appreciated and will help us improve our support system going forward.
— The Zextons Team
Excellent service
Great product , excellent price. Asked about getting delivery to my daughters address - prompt response and advice how to do this. Despatched same day.
15 April 2026
Reply from Zextons - Tech Store
Thank you for your excellent review! We’re delighted you were happy with the product, pricing, and same-day dispatch. It’s also great to hear our team could quickly assist with arranging delivery to your daughter’s address. We truly appreciate your support!
— The Zextons Team
Great price and delivered next morning.
17 April 2026
Reply from Zextons - Tech Store
Thank you for your feedback! We’re delighted you were happy with the great price and next-morning delivery. We truly appreciate your support!
— The Zextons Team
Reply from Zextons - Tech Store
Thank you for your feedback! We’re glad you were happy with the good price and your phone. We really appreciate your support!
— The Zextons Team
Reply from Zextons - Tech Store
Thank you for your amazing feedback! We’re delighted you were happy with the fast delivery and reliable service. Your support means a lot to us!
— The Zextons Team
Disappointed
I was impressed with the prompt delivery and to date I have had no concerns about the item received. However Zextons has not responded to my numerous attempts to contact them via email and telephone regarding a first order discount I was entitled to. In view of this failure to respond I would not buy from them again in case there was a problem/fault with the item purchased.
8 April 2026
Reply from Zextons - Tech Store
Dear Customer,
Thank you for your review and for sharing your experience.
We are pleased to hear that you were impressed with the prompt delivery and that you have had no concerns with the item received. However, we are very sorry to hear about the lack of response regarding your first order discount.
We understand how disappointing this must have been, especially when you were trying to get clarification after your purchase. This is not the level of communication we aim to provide, and we appreciate you bringing it to our attention.
Please contact us at hello@zextons.co.uk
with your order details, and we will be happy to look into this further for you. Your feedback is important to us and helps us improve both our service and communication.
Kind regards,
Zextons Team
Great service
Great service. New phone as specified and delivered promptly. Trade in sorted with the same efficiency and paid in full. Will use Zextons again.
3 April 2026
Reply from Zextons - Tech Store
Dear Customer,
Thank you for your wonderful review.
We are delighted to hear that you were pleased with the service, that your new phone arrived as specified and was delivered promptly, and that the trade-in was handled efficiently and paid in full. It is especially great to know that you would use Zextons again.
Thank you for choosing Zextons. We truly appreciate your support.
Kind regards,
Zextons Team
Great web site great item at a good…
Great web site great item at a good price, good communication, first class
11 April 2026
Reply from Zextons - Tech Store
Dear Customer,
Thank you for your wonderful review.
We are delighted to hear that you found our website easy to use and that you were pleased with the item, the good price, and the communication throughout. It is great to know that you had a first-class experience with Zextons.
Thank you for choosing Zextons. We truly appreciate your support.
Kind regards,
Zextons Team
Reply from Zextons - Tech Store
Dear Customer,
Thank you for your kind review.
We are delighted to hear that your order arrived quickly, was fully sealed, and offered great value. Your feedback is greatly appreciated, and we are so pleased you had a positive experience with Zextons.
Thank you for choosing Zextons.
Kind regards,
Zextons Team
Good service
Delivered quickly, no issues with device, even provided a complimentary case and screen protector.
28 March 2026
Reply from Zextons - Tech Store
Dear Customer,
Thank you for your kind review.
We are delighted to hear that your order was delivered quickly, that there were no issues with the device, and that you appreciated the complimentary case and screen protector included.
Thank you for choosing Zextons. We truly appreciate your support.
Kind regards,
Zextons Team
Nearly perfect
Delivered quickly by Royal Mail. Good service.
Would be 5 stars, but screen protector provided prevents finger print recognition on my device.
3 April 2026
Reply from Zextons - Tech Store
Dear Customer,
Thank you for your review.
We are delighted to hear that you were pleased with the quick Royal Mail delivery and the overall service. We are, however, sorry to hear that the screen protector affected the fingerprint recognition on your device.
We appreciate you highlighting this, as feedback like this helps us improve the accessories we include with our orders. Thank you again for your support, and we hope to provide you with a full 5-star experience next time.
Kind regards,
Zextons Team
I cannot fault their service at all
I cannot fault their service at all. Website is clear and helpful, good communication and prompt delivery.
Thank you.
10 April 2026
Unprompted review
Reply from Zextons - Tech Store
Dear Customer,
Thank you for your wonderful review.
We are delighted to hear that you found our service faultless and that our website was clear and helpful. It is also great to know that you were pleased with the communication and prompt delivery.
Your feedback means a great deal to us. Thank you for choosing Zextons.
Kind regards,
Zextons Team
Reply from Zextons - Tech Store
Dear Customer,
Thank you for your kind review.
We are delighted to hear that you found our communication great and our service reliable and prompt. Your feedback is greatly appreciated, and we are so pleased you had a positive experience with Zextons.
Thank you for choosing Zextons.
Kind regards,
Zextons Team
Fab product & great company
Super happy with my Samsung S23ultra phone. Received exactly as described & at a great price. Delivery & service were first class. Would highly recommend this company.
24 March 2026
Reply from Zextons - Tech Store
Dear Customer,
Thank you for your fantastic review.
We are delighted to hear that you are so happy with your Samsung S23 Ultra and that it arrived exactly as described and at a great price. It is also wonderful to know that you found both the delivery and service to be first class.
Your recommendation means a great deal to us. Thank you for choosing Zextons.
Kind regards,
Zextons Team
Very good service no problems at all.
29 March 2026
Reply from Zextons - Tech Store
Dear Customer,
Thank you for your kind review.
We are delighted to hear that you received very good service and that everything went smoothly with no problems at all. Your feedback is greatly appreciated, and we are so pleased you had a positive experience with Zextons.
Thank you for choosing Zextons.
Kind regards,
Zextons Team
Excellent company
Very prompt delivery. Received everything brand new, was very surprised to receive protection kit as well so can use straight out the box. Overall 5* service
30 March 2026
Reply from Zextons - Tech Store
Dear Customer,
Thank you for your wonderful review.
We are delighted to hear that you were pleased with the prompt delivery and that everything arrived brand new. It is also great to know that the protection kit was a welcome surprise and allowed you to use your device straight out of the box.
Your kind words mean a great deal to us, and we are so pleased you had an overall 5-star experience with Zextons.
Kind regards,
Zextons Team
Second purchase from Zextons
Second purchase from Zextons, (mail order). As before very pleased with the price/package (they included a case and glass screen protector). On this occasion let down a little by delivery, (Royal Mail mix up delayed it by a day). However would certainly use again.
28 March 2026
Reply from Zextons - Tech Store
Dear Customer,
Thank you for your review and for choosing Zextons again for your second purchase.
We are delighted to hear that you were pleased with the price and package once again, and that the included case and glass screen protector were appreciated. We are, however, sorry that the delivery was delayed due to the Royal Mail mix-up, even if only by a day.
We truly appreciate your understanding and your continued support, and we are very pleased to know that you would still use Zextons again.
Kind regards,
Zextons Team
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