Zerkgamingmods Reviews 

119
TrustScore 5 out of 5

4.8

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Rated 5 out of 5 stars

I’ve only just found out Zerk existed but I ordered quite a few things! The mouse pads and mouse are really high quality and worth the price, though having so many limited edition things on offe... See more

Rated 5 out of 5 stars

I ordered my Padsmith IEMs when they were put onto the Zerk store and they were shipped out that same day and arrived within 2! Absolutely amazing service... highly recommend

Company replied

Rated 5 out of 5 stars

Huge shout out to Matthew with the great support. Custom cable did take a lengthy process time but I expected that. Royal Mail untracked got lost twice, which isn't ZGM's fault, but I decided to just... See more

Rated 5 out of 5 stars

This is a long time coming. I've used Matt's shop/service for years now, back when the site was called Paracablemods. I've never once had so much as an inconvenience when using the site/talking with... See more

Company replied

Company details

  1. Computer Accessories Store
  2. Electronics Accessories Wholesaler

Written by the company

ZerkGamingMods (Previously known as ParaCableMods) is a webstore that provides customers with highly flexible custom paracord mouse cables. Retailer of mouse modding supplies.


Contact info

4.8

Excellent

TrustScore 5 out of 5

119 reviews

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4.8

All reviews

(119)

14 reviews in the last 12 months

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Rated 5 out of 5 stars

Superfast delivery and fast helpful…

Superfast delivery and fast helpful replies whenever there’s an issue such as my lamzu which I ordered developed an issue with a side button. Emailed ZGM and within minutes a reply on the fix and they said they have contacted the supplier on the issue for future products!

23 December 2022
Unprompted review
Rated 5 out of 5 stars

Returning customer pleased once again

I left ZGM a review back in the spring for their excellent service on my first purchase. I'm reporting back to confirm that after several additional purchases since then, the experience isn't any less impressive.

Prompt despatch, solid packaging, and fantastic customer support via discord. I won't shop anywhere else for mouse accessories and have convinced several friends and family to do the same.

Order 78984, thanks again!

13 December 2022
Unprompted review
Rated 5 out of 5 stars

Always turn to zerk!

Zerkgamingmods, such an amazing company. A lot of the new gaming products on the market are hard to get in the UK but Zerk goes out their way to provide serivces to us for these products. Always going the extra mile to help us. Customer service is also very good! Very quick for emails, discord replies.

9 December 2022
Unprompted review
Rated 5 out of 5 stars

Best Customer Support

Quick shipping, timely replies from support to any questions I had.

Re-organising a way of sorting out an issue with a product I had in a way that suited me specifically.

Truly going above and beyond, especially in their customer support department. So long as you keep the guy that's doing them there now, you'll guaranteed have happy customers.

Best service I've experienced in a long, long time

27 October 2022
Unprompted review
Rated 4 out of 5 stars

Matthew seems really nice but my order…

Matthew seems really nice but my order has taken quite a while (20+ days) and I feel awkward being the one to constantly follow up on the whereabouts of my order.
Would be nice to have an update instead of me having to reach out...

25 October 2022
Unprompted review
Zerkgamingmods logo

Reply from Zerkgamingmods

Hey Denis, thank you for leaving a review 👍 The reason for the delay is due to the increased processing time for custom cables to be reached in the queue and made by me, once the cable is reached and made you are sent an order complete update email notifying you that your order is on the way, if you ordered with tracking this is the time it is sent over to you also 🙂

It's just custom cables that have higher wait times like this as I hand make them all myself, items such as: mice, mousepads, skates ect are typically shipped out the same/ next working day.

I appreciate the support and I hope you enjoy using your cable once installed and if you need help with that don't hesitate to drop me an email!

Kind regards,
Matthew

Rated 5 out of 5 stars

The go to site for mouse enthusiasts

Nothing but good to say about zerkgamingmods, good range of products, competitive prices, speedy delivery, and exceptional customer service and after-sale service.

17 October 2022
Unprompted review
Zerkgamingmods logo

Reply from Zerkgamingmods

Hey! Thank you for the kind words. I greatly appreciate you taking the time to leave a review. I hope you continue to like the products and of course if you ever have any queries don’t hesitate to drop me a message 👊

Kind regards,
Matthew

Rated 4 out of 5 stars

My experience with them

My honest review is that, overall it's definitely a trustworthy company with high quality products. I ordered a cable from here and due to the royal mail issues (which I'm guessing is out of zerkgamingmods hands) it arrived after 2 months. Throughout the journey I was constantly kept in touch via the discord server with, which I'm guessing is the owner, Matthew and I'm very thankful for that.

The lack of tracking or emails about dispatch and when it'll arrive is something that I wish they sent to me however, again that may be something more about Royal Mail... but overall very happy with my product and I recommend.

17 October 2022
Unprompted review
Zerkgamingmods logo

Reply from Zerkgamingmods

Hey Ryou, Thank you for taking the time to leave a review! We have seen some delays with Royal Mail recently with some shipments as you know, but I'm pleased it has arrived with you and ofcourse if it didn't we would have not had a problem resending this out for you.

Regarding the tracking this is not something Royal Mail provides with their International Standard shipments, tracking is provided with Royal Mails International Tracked services though, but it does cost alittle more for the tracked service

I hope you enjoy using the new cable and thank you for the support 🙂

Kind regards,
Matthew

Rated 5 out of 5 stars

Appreciation letter to ZerkGamingMod

First experience was when they used to be known by Paracablemods it was nothing of a big deal it was a small order of mouse grips and skates went well and smooth and still in use till now.

Second experience around oct 13th-ish I had a massive order that I could not go thru myself Mathew himself aided me in my order and the fact I paid for all of the products and was bold enough to give me his trust into completing the procedure I highly appreciate the efforts.

I cannot experience my appreciation to ZerkGamingMods I have no words to show my gratitude I am super happy with my purchases !

10 October 2022
Unprompted review
Zerkgamingmods logo

Reply from Zerkgamingmods

I greatly appreciate the continued support over the years even with the name change this year 👊 I'm sure you will love the products and no doubt we will see some posts in the discord when you get to try them out. Thanks for the support!

Kind regards,
Matthew

Rated 5 out of 5 stars

Great Support

Ordered two Lamzu Mice by error, sent an email right after te order and the support service responded less than 15min later and the issue was fixed.
They ship Worldwide but like to New-Caledonia which is 24+ hours from UK, rare from websites.
Had to give them 5/5 for the disponibility and time saving.

12 October 2022
Unprompted review
Zerkgamingmods logo

Reply from Zerkgamingmods

Hey Dimitri, I'm happy to have helped with that and support the shipping to your country also :) Thank you!

Kind regards,
Matthew

Rated 5 out of 5 stars

Two experiences. Both smooth and left me a happy customer!

Experience 1 (past): I ordered a custom-made cable last year, arrived on time and the cable is still in perfect condition. Smooth delivery and customer support at that time.

Experience 2 (current): I just ordered and received a gaming mice (Pulsar X2 Wireless). The item is as described and again customer support was quick to respond to my query. Very happy.

13 September 2022
Unprompted review
Zerkgamingmods logo

Reply from Zerkgamingmods

Hey Abdullah, thank you for taking the time to leave a review! I'm pleased we was able to make both ordering experiences great and I hope you continue to enjoy using both products :)

Of course if you ever need anything don't hesitate to send us a message!

Rated 5 out of 5 stars

Excellent

After several orders I am extremely happy with the service. Great selection of not always easy to find products. Perfect for all your computer mouse needs.

30 April 2022
Unprompted review
Zerkgamingmods logo

Reply from Zerkgamingmods

Hey Steve, thank the continued support and for taking the time to write a review it is much appreciated! I hope you continue to enjoy using the products 👌

Kind regards,
Matthew

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