Zerkgamingmods Reviews 

119
TrustScore 5 out of 5

4.8

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Rated 5 out of 5 stars

I’ve only just found out Zerk existed but I ordered quite a few things! The mouse pads and mouse are really high quality and worth the price, though having so many limited edition things on offe... See more

Rated 5 out of 5 stars

I ordered my Padsmith IEMs when they were put onto the Zerk store and they were shipped out that same day and arrived within 2! Absolutely amazing service... highly recommend

Company replied

Rated 5 out of 5 stars

Huge shout out to Matthew with the great support. Custom cable did take a lengthy process time but I expected that. Royal Mail untracked got lost twice, which isn't ZGM's fault, but I decided to just... See more

Rated 5 out of 5 stars

This is a long time coming. I've used Matt's shop/service for years now, back when the site was called Paracablemods. I've never once had so much as an inconvenience when using the site/talking with... See more

Company replied

Company details

  1. Computer Accessories Store
  2. Electronics Accessories Wholesaler

Written by the company

ZerkGamingMods (Previously known as ParaCableMods) is a webstore that provides customers with highly flexible custom paracord mouse cables. Retailer of mouse modding supplies.


Contact info

4.8

Excellent

TrustScore 5 out of 5

119 reviews

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4.8

All reviews

(119)

14 reviews in the last 12 months

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Rated 5 out of 5 stars

Awesome support, great products

I got a Ninjutso Sora in limited edition red. It goes fast. Also stopped working very fast but Matthew from ZerkGamingMods helped even faster. Great support experience. I can wholeheartedly recommend them.

1 June 2023
Unprompted review
Zerkgamingmods logo

Reply from Zerkgamingmods

Hey Hannes, thank you for the kind words it is much appreciated! Glad we was able to get you back up and running 👌

Thanks again for taking the time to leave a review!

Kind regards,
Matthew

Rated 5 out of 5 stars

Got my huano pink dot switches and…

Got my huano pink dot switches and installed, htte chap i was talking to via email about new switches he was very keen, and a pleasure to talk to, made me feel like i had known him for years ***** i will definitely be buying from here again,

5 May 2023
Unprompted review
Zerkgamingmods logo

Reply from Zerkgamingmods

Hey Craig, thank you for the kind words! I hope you are liking your Huano blue shell pink dot switches 👌 We will be adding further micro switches to the store as we discussed very shortly too

Thanks again for your review and support!

Kind regards,
Matthew

Rated 5 out of 5 stars

Great customer service!

I recently had the pleasure of interacting with Matthew and I was thoroughly impressed with his efficiency and personable approach. Not only did he respond to my inquiry promptly, but he also went above and beyond to ensure that my issue was resolved quickly and to my satisfaction.

Throughout the entire process, Matthew was friendly, knowledgeable, and clearly dedicated to providing the best possible experience for me as a customer.

I would highly recommend ZerkGamingMods to anyone looking for a retailer that truly cares about their customers.

20 April 2023
Unprompted review
Rated 5 out of 5 stars

Awesome Customer Service!

Product arrived in good condition, although there was some trouble with Royal Mail's delivery, customer service helped out a lot and was very prompt with their replies and getting in touch with Royal Mail, the problem was quickly resolved. Thanks Matthew!

17 April 2023
Unprompted review
Rated 5 out of 5 stars

Matthew is awesome

Matthew is awesome. Great customer service, he always strives to help and give you the best possible outcome that works for you! He’s on the ball with emails and is really giving up the best possible gear you can get.

18 April 2023
Unprompted review
Rated 5 out of 5 stars

Solid customer service

Solid customer service, I've bought from Zerk Gaming Mods for ages now, really friendly, quick experience. Cables are great quality and I have still got 3 mice rocking them. The Lamzu I ordered had an issue with the scroll wheel and Matt dealt with it promptly and sorted everything out quickly with no issues. Great to have a small company selling niche gaming gear in the UK - Keep it up!

14 April 2023
Unprompted review
Rated 3 out of 5 stars

Confusing experience

Confusing experience, zerkgamingmods is the only UK based seller for a lot of products that give variety to the gaming peripheral category which makes it essential to use for people who play games competitively, the rest of europe has maxgaming, america has lethalgaminggear, this is all we have.

But it feels like a 1 man company.

When you pay with paypal it defaults to an echeque (first time I have ever seen this) and that delays your order by around a week, if I had known I would have used my card because I had scrims this week and needed the pad.

Once the week had elapsed it took 10 days for my order to arrive when I paid for 24 hour shipping (I never got a tracking number) understandably 4 of those days were lost to easter but it felt like the order was shipped only when I went to the discord server to ask for it (it arrived 24 hours after this despite being marked as processed a full week prior) I noticed people on reddit, and in the discord saying similarly that their orders were taking a while, so perhaps the amount of orders is weighing down on the lack of staff?

Other than disappointment with the timing the mousepad was well packaged and did arrive, it just took a considerable bit longer than 24 hours 😭

27 March 2023
Unprompted review
Zerkgamingmods logo

Reply from Zerkgamingmods

Hey thank you for taking the time to write a review! I do operate the store myself with help from family during busy periods, but regardless this shouldn’t have taken that long to arrive for you. The end of last week and the start of this week I have had delays with some parcels and letters sent out to customers, some only updating today after being shipped out on the Saturday, granted this was between Easter bank holidays, although orders shipped yesterday arrived today, so I’m not too sure why the newer parcels were delivered before previously shipped parcels, but unfortunately that is something I have raised with Royal Mail

With that being said I do hope you enjoy using your new mousepad and thank you for the support it is much appreciated 👊

Kind regards,
Matthew

Rated 5 out of 5 stars

Ordered the Lamzu Mini

Ordered the Lamzu Mini - On thursday and was shipped by end of day on Tracked 24hr First Class shipping. If it wasn't for Royal Mail and delays it would have been next day.

The Discord was super helpful when tracking my order. Admins replied almost straight away and where more than happy to help!

I cannot reccomend ZerkGamingMods enough! :)

3 April 2023
Unprompted review
Zerkgamingmods logo

Reply from Zerkgamingmods

Hey Ryan, thank you for the kind words! I hope you have been liking your Lamzu Mini and if there is anything you need don't hesitate to get in touch at anytime 👍

Kind regards,
Matthew

Rated 5 out of 5 stars

Amazing customer support

Amazing customer support. Nothing but good has come out of my interactions. Quick and non automated replies, friendly and very insightful responses.

20 March 2023
Unprompted review
Rated 5 out of 5 stars

Support Communication and Resolution Perfect

Had an issue with my Lamzu Atlantis mouse and the issue was dealt with swiftly, we ended up being able to swap the boards from another mouse that had been returned for other reasons. Replies to questions were quick, polite and they were very open to different ways of getting it resolved.

1 April 2023
Unprompted review
Rated 5 out of 5 stars

Best peripheral site UK

Best site to source non mainstream peripherals of a high quality in UK ,which almost always outperform their big name rivals due to not being able to sell products on brand alone. Matt is amazing, always quick to reply to queries. Cannot recommend highly enough.

1 April 2023
Unprompted review
Rated 5 out of 5 stars

THE BEST shop for anything mouse related PERIOD!

Every time I order from them I am happier than the last, amazing cables, fast delivery, great support, helpful with any and all issues I have ever had (never been anything from their end just me making mistakes when ordering that they have corrected before sending my stuff out) they are truly the best company I have ever had to deal with period, but they are also the best place in the UK to get a lot of things you wouldn’t usually be able to get your hands on in the UK, 20/10 only site I use for all my mouse needs (:

20 March 2023
Unprompted review
Rated 5 out of 5 stars

I wanted a LGG Saturn Pro but didn't…

I wanted a LGG Saturn Pro but didn't want to pay international shipping and potentially customs charges to. So I gave my email to be notified when it became available. I got the notification and ordered immediately. It was dispatched the same day. It arrived well packaged and quickly. Well definitely use again.

19 October 2022
Unprompted review
Rated 5 out of 5 stars

Best customer support I've had period

Best customer support I've basically ever had. My Lamzu Atlantis side button had broke and they helped me fix it in under 30 minutes. It took the less than 5 minutes to respond to my initial email and it was like that for the rest of the time spent trying to figure out the problem. Turns out the side button plastic has slipped out of place so it wasn't clicking the actual switch or something along the lines of that. Opening it up and putting it back together fixed it but due to me not having the proper equipment it left the skates in poor condition. Thankfully though they are sending me a new pair of tiger ice skates. Have been buying from Zerk for months now and each experience has been a great one. Would definitely recommend, although I will say the processing time for regular orders does take a while I'm assuming is probably a decent reason as to why it is like this so it's a very minor problem but it does affect total shipping time so keep that in mind.

15 March 2023
Unprompted review
Rated 5 out of 5 stars

Zerkgamingmods

I ordered some mouse feet and switches from them. Great packaging, service and communication. Would recommend.

8 March 2023
Unprompted review
Rated 5 out of 5 stars

Happy Customer

Ordered my Bruce Lee Edition Pulsar X2 from these guys, along with various mice accessories. Never had any issues and prices are always reasonable!

16 January 2023
Unprompted review
Rated 3 out of 5 stars

Had to wait nearly 3 weeks before receiving the product

Had to wait nearly 3 weeks for delivery / for the product to be made. I'm sure this was not entirely their fault and Mathew (who I assume is the owner) gave fast updates regarding my order whenever I asked but the amount of time taken for it to be shipped was quite frustrating especially after I had read reviews talking about the fast delivery.

7 March 2023
Unprompted review
Zerkgamingmods logo

Reply from Zerkgamingmods

Hey Louis, thank you for leaving a review! The increased wait time is for the custom cables that are placed into a queue for me to make once the order is placed, this does fluctuate depending on the volume I have to make, but typically it is faster than this. We did speak via email, but I will upgrade the shipping for you so you will get this faster. I do hope you enjoy using your new cable and don’t hesitate to reach out to me if you need any help with the install

Kind regards,
Matthew

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