Zensum AB Reviews 6,154

TrustScore 4.5 out of 5

4.7

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See what reviewers are saying

Rated 5 out of 5 stars

Zenzum has very good service. Hugo provides very complete information, both by phone and sms. Within 1 day after signing the loan agreement, they immediately sent the money.

Company replied

Rated 5 out of 5 stars

Excellent service, fast and great support. The staff is friendly, consult in details and work hard to get the loan application smoothly done. As a customer, I'm satisfied.

Company replied

Rated 3 out of 5 stars

I had scheduled a call at 11 o'clock (the bank was supposed to call us) together with my husband, and I was only called in the evening when it was no longer important.

Company replied

Rated 5 out of 5 stars

I liked Jordan he was very calm and professional. He was doing the follow up. And ask me questions if I understand everything he said.

Company replied

Company details

  1. Non-Bank Financial Service

Written by the company

Zensum är en låneförmedlare som erbjuder kostnadsfri jämförelse av privat- och bolån. Vi har funnits sedan 2013 och är verksamma på den svenska och norska marknaden. Vår ambition är att frigöra människor från onödiga utgifter och bidra till en mer ansvarsfull låneförmedling.

Zensum guidar dig till en bättre ekonomi.

Written by the company

Sänk dina lånekostnader!
Zensum grundades i Stockholm år 2013 med en vision om att förändra privatpersoners ekonomiska beteenden. Sedan start har Zensum hjälpt över 200 000 kunder att se över sina lån. Zensum har idag över 100 anställda med kontor i Stockholm och Uppsala. Zensum står under tillsyn av Finansinspektionen och innehar tillstånd för att bedriva konsumentkreditförmedling. Zensum är aktiva i Sverige, Norge och inom kort även i Finland.

Contact info

4.7

Excellent

TrustScore 4.5 out of 5

6K reviews

5-star
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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 1 week

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Rated 5 out of 5 stars

Person wich called me was very patient…

Person wich called me was very patient with me, not speaking Swedish. Got all aspects. Next day she checked up did I manage to sign contract and she offered her help.
Thank you!
BR: Nenad

7 August 2023
Zensum AB logo

Reply from Zensum AB

Hi! Thank you for the kind words. We're glad to hear that you're happy with the help you got from us. Please, do not hesitate on contacting us if you have any questions or concerns. Kind regards, Agnes

Rated 5 out of 5 stars

Zenzum has very good service

Zenzum has very good service. Hugo provides very complete information, both by phone and sms. Within 1 day after signing the loan agreement, they immediately sent the money.

20 July 2023
Zensum AB logo

Reply from Zensum AB

Hej! Thank you for the kind words. We're glad to hear that you're happy with the help you got from us. Please, do not hesitate on contacting us if you have any questions or concerns. Kind regards, Agnes

Rated 5 out of 5 stars
Zensum AB logo

Reply from Zensum AB

Hi! Thank you for the kind words. We're glad to hear that you're happy with the help you got from us. Please, do not hesitate on contacting us if you have any questions or concerns. Kind regards, Agnes

Rated 5 out of 5 stars
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Reply from Zensum AB

Hej! Tack för ditt omdöme. Vad kul att du uppskattar oss och vår hjälp. Låt oss gärna veta om vi kan stå till vidare tjänst framöver. Vänligen, Agnes

Rated 5 out of 5 stars

private loan

good customer service

22 January 2023
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Reply from Zensum AB

Hej! Tack för ditt omdöme. Det gläder oss att du är nöjd med den hjälp du fått. Låt oss gärna veta om det dyker upp frågor eller funderingar. Mvh, Agnes

Rated 5 out of 5 stars

Good attendance and outstanding…

Good attendance and outstanding customer sales performance.

15 January 2023
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Reply from Zensum AB

Hej! Tack för ditt omdöme! Kul att du är nöjd med oss och vår hjälp till bättre lånevillkor. Tveka inte på att återkomma vid eventuella frågor eller funderingar. Hälsningar, Agnes

Rated 4 out of 5 stars

Good

Good. Good good good Good. Good good good Good. Good good good Good. Good good good

15 January 2023
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Reply from Zensum AB

Hej! Tack för ditt omdöme. Vad bra att du är nöjd med din nya lösning och vår hjälp. Tveka inte på att återkomma vid eventuella frågor eller funderingar. Hälsningar, Agnes

Rated 5 out of 5 stars

The experience was great

The experience was great, process was smooth, everybody was super helpful.
Thank you!

11 December 2022
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Reply from Zensum AB

Hej! Tack för ditt omdöme! Kul att du är nöjd med oss och vår hjälp till bättre lånevillkor. Tveka inte på att återkomma vid eventuella frågor eller funderingar. Hälsningar, Agnes

Rated 5 out of 5 stars

It was a nice conversation.

8 December 2022
Unprompted review
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Reply from Zensum AB

Hej! Tack för ditt omdöme. Vad bra att du är nöjd med din nya lösning och vår hjälp. Tveka inte på att återkomma vid eventuella frågor eller funderingar. Hälsningar, Agnes

Rated 5 out of 5 stars

V good

He helped me very well thanks

11 December 2022
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Reply from Zensum AB

Hej! Tack för ditt omdöme. Det gläder oss att du är nöjd med den hjälp du fått. Låt oss gärna veta om det dyker upp frågor eller funderingar. Mvh, Agnes

Rated 5 out of 5 stars

Very good and I’m so happy .

Very good and I’m so happy .
Thanks alot

11 October 2022
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Reply from Zensum AB

Hej Anas. Thank you for the kind words. We're glad to hear that you're happy with the help you got from us. Please, do not hesitate on contacting us if you have any questions or concerns. Kind regards, Agnes

Rated 5 out of 5 stars

My rep was helpful from start to finish…

My rep was helpful from start to finish and above all able to get me a very good deal. I would recommend Zensum👌

5 September 2022
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Reply from Zensum AB

Hej Jane. Tack för ditt omdöme. Vad kul att du uppskattar oss och vår hjälp. Låt oss gärna veta om vi kan stå till vidare tjänst framöver. Vänligen, Agnes

Rated 5 out of 5 stars

Very good

Good communication

12 September 2022
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Reply from Zensum AB

Hi Norhan! Thank you for the kind words. We're glad to hear that you're happy with the help you got from us. Please, do not hesitate on contacting us if you have any questions or concerns. Kind regards, Agnes

Rated 5 out of 5 stars

Professional staff

10 September 2022
Zensum AB logo

Reply from Zensum AB

Hi Florin. Thank you for the kind words. We're glad to hear that you're happy with the help you got from us. Please, do not hesitate on contacting us if you have any questions or concerns. Kind regards, Agnes

Rated 5 out of 5 stars

Was a lot of help and thank you for gpod service

BIG thanks to mr.Joakim he was great sales talk to customer he is effective good service was clear and so easy to talk with and i can recomment to others thank you for helping people like us.Bra jobbat snygg!

22 June 2022
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Reply from Zensum AB

Hi Lilia. Thank you for the kind words. We're glad to hear that you're happy with the help you got from us. Please, do not hesitate on contacting us if you have any questions or concerns. Kind regards, Agnes

Rated 5 out of 5 stars
Zensum AB logo

Reply from Zensum AB

Hej Reynaldo. Tack för ditt omdöme. Vad bra att du är nöjd med din nya lösning och vår hjälp. Tveka inte på att återkomma vid eventuella frågor eller funderingar. Hälsningar, Agnes

Rated 5 out of 5 stars
Zensum AB logo

Reply from Zensum AB

Hi Sarantis. Thank you for the kind words. We're glad to hear that you're happy with the help you got from us. Please, do not hesitate on contacting us if you have any questions or concerns. Kind regards, Agnes

Rated 5 out of 5 stars

Excellent service

Excellent service. Very helpful and save me alot of money by lower interest rates

3 May 2022
Zensum AB logo

Reply from Zensum AB

Hi Ali! Thank you for the kind words. We're glad to hear that you're happy with the help you got from us. Please, do not hesitate on contacting us if you have any questions or concerns. Kind regards, Agnes

Rated 4 out of 5 stars

Tack bra service

26 April 2022
Zensum AB logo

Reply from Zensum AB

Hej Ibrahim. Tack för ditt omdöme. Det gläder oss att du är nöjd med den hjälp du fått. Låt oss gärna veta om det dyker upp frågor eller funderingar. Mvh, Agnes

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