Zenith are refusing to fix the only lift in the building that has been broken for over 3 weeks. No updates since the beginning of September. Not providing access to a building with multiple floors is... See more
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Very unprofessional. Took them 3 weeks and multiple follow up to respond to our ticket, and pretty much they told us they won't address the problem reported even if it is clearly their responsibil... See more
Company replied
James — the Property Manager at Islington Wharf — has been awesome! James has consistently gone “above and beyond” to help with any issue, big or small. What really stands out is how responsive Jame... See more
Company replied
We’ve been living in Islington Wharfe for the past two years, and James (James Stanton) has been absolutely fantastic throughout. He is always friendly, approachable, professional, and genuinely hap... See more
Company replied
Company details
Contact info
47 Bengal Street, M4 6BB, Manchester, United Kingdom
- 0161 245 1166
- info@zenithmanagement.co.uk
- zenithpropertymanagement.com
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 45% of negative reviews
Typically replies within 2 weeks
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Great customer service from Alex
Alex was so helpful and friendly. Absolutely great service. Wish all service provider experiences could be this good.
Key fob
Chris Tipler was great sorting out extra key fob.
V efficient professional service 😊
Brilliant service
Brilliant service. Zenith have been managing 3-4 of my apartments. All perfectly done.
Had to get a new fob and it was done…
Had to get a new fob and it was done quickly and full guidance given to make it extremely easy to do so. Alex Clarke was a great help ensuring to get me a new fob quickly and was very open to helping further if needed. Great experience thankyou !
very helpful and responsive to queries
very helpful and responsive to queries. the team are quick to get back to you on any issues in particular Alex Clarke was really helpful.
Assisted with parking issue very…
Assisted with parking issue very quickly and fine was annulled. Assisted by Chris Tipler
I lost my fob and reached out to Zenith…
I lost my fob and reached out to Zenith Management via email to purchase a new one. The management office provided clear instructions and responded promptly, resulting in an overall positive customer experience. Thanks to the excellent service I received from Alex Clarke, he delivered quick assistance in helping me obtain an access fob when I assumed it would take a few days !
Alex is really helpful and responsive
Alex is really helpful and responsive. Great communication skills.
Alex gave really great and efficient…
Alex gave really great and efficient service when I needed my fob to be re-configured. Very quick response and friendly nature.
Alex Clarke - super helpful!
I live in one of the buildings Zenith Management manage and needed help re electricity meter readings and a smart meter. Alex Clarke was extremely helpful with this and very responsive, which I personally feel the latter is a big downfall for most property management agency's - thanks a lot Alex!
Fast, efficient service from Alex
I called to pay my half-yearly service charge. Got straight through to Alex, who was extremely fast, friendly and helpful and emailed me a receipt within minutes. Fantastic service - thanks Alex!
Alex was so helpful and efficient!
Log-in issues
Chris was really helpful and listened carefully when I was trying to explain to him what I was struggling with on the website log in.
He helped me on the phone and then also sent a follow-up email which was really useful.
He was able to resolve the problem with me in a timely manner.
The staff there called Alex is full of…
The staff there called Alex is full of passion in tackling the problems and needs of the customer! Very good!
Fantastic and speedy service
Fantastic concierge!
I can’t fault Martin and Martin that work in the concierge office in Lowry Wharf! I lived in my apartment there for 10 years and during that time, I relied on them both a lot.
They always went above and beyond to ensure that all residents were taken care of and felt safe and happy, I can’t thank them enough!
Great Customer Service from Alex
Great Customer Service from Alex, very efficient and friendly.
Great Customer Service from Alex
Great Customer Service from Alex, very fast and efficient. Helped solve my problem within a matter of minutes.
Nothing but good words to say about…
Nothing but good words to say about zenith, really a shame to be leaving.
Would just like to make a note of the concierge service - both martins (tall and small) are the most friendly and helpful team. Nothing is ever too much a bother for them and they are extremely accommodating
Gerry (cleaner) keeps the place amazing!
Only moving out due to flat being sold but would stay in a heartbeat!
Quick response times
Quick response times, will fix issues in days not weeks.
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