ZELLBURYReviews 

This is such a so called brand. They r liers. They cut amount from my account and didn't give me my parcel. They r scammers. Dnt buy anything from these robbers.

I like services but the fabric is so see through .. So plz foucus ..

Placed a prepaid online order on May 12 for Eid (May 27). The order status stayed on "Confirmed" for a full week with no movement at all. I called the helpline almost daily to check, and 2-3 times the support team specifically assured me that the order would reach me before Eid. Proper reassurances, not vague answers.

Around May 22, on yet another follow-up call from my end, they suddenly told me the items had failed their quality check and the order was being cancelled. No proactive email, no advance notice. I only found out because I kept calling and pushing. A quality check that should have happened on day one, communicated only after the customer drags it out of you ten days later, is genuinely poor handling.

I then clearly asked for a bank refund in writing. They sent me a voucher anyway, then another email asking me to "kindly confirm my preference" as if I had not already confirmed it. The voucher is restricted to online use only, basically pushing me back into the same broken system. After multiple more helpline calls and follow-up emails, they finally agreed to process a bank refund with a 21 working day timeline.

False reassurances on call for a full week, last-minute cancellation only after I dragged it out of them, and a voucher push despite an explicit written refund request. Eid was ruined for the entire family because of how this was handled.

Packaging is not good. One bottle cap is broken.

I ordered 4 suits 15 days before Eid, paid in advance, and never received them. The occasion is gone. I spent Eid without the clothes I had specifically planned and paid for well in time.

Your courier PostEx marked my address as incorrect — the same address where I receive parcels regularly from other sellers with zero issues. Nobody called, nobody attempted a redelivery, they just rejected it and moved on like it was nothing.

When I contacted your support for a refund, I was told it'll take 21 working days — and on top of that, I was offered a voucher as if that compensates for ruining a special occasion. I don't want a voucher. I want my money back.

It's been over a week now since that last conversation. No refund, no voucher, no update, no follow-up from your end. I've had to follow up myself every single time while you've been completely silent.

This whole experience has been a failure — the delivery, the support, and the resolution. You had my money, you didn't deliver, and now getting it back feels like pulling teeth.

I won't be shopping here again. And I'll make sure people around me know exactly what to expect when something goes wrong with an order here.

The pink suit I ordered was 3 piece, it's dopatta is very thin and looks like the suit will only last one season. Please improve quality. 3000 rupees is not a small amount for a 3 piece suit.

Just received it n looking like a wow... 😲😲 But you be more design like this n in pure lawn dupatta with different n bright colors but increase the back fabric please 🙏

I have no complaints. Excellent service delivery. Awesome stuff and beautiful colors. Love Zellbury

Zellbury always delivers a great experience with good quality and designs.

About the quality and price of my liked dresses Iam satisfied but on eid days and the back days my order was divided in 2 visits of rider and that rider came very very late this thing irritate me .

Excellent fabric bohat achy suit thy

Product: 💯
Quality: 💯
Service: 💯
Satisfaction: 💯

They written that order will deliver after Eid holidays but Alhamdulillah my order delivered before Eid

The experience of online shopping is really good, however i have done the advance payment, there was no issue during transaction, the delivery arrived in 3-4 working days, however i have ordered in eid ul adha days. Great service and good quality. Keep going zellbury

Here in Quetta I visited their outlet but most of the new collections were not available.So, I bought unstitched embroidered suits online..fabric and design was good..last time received very late but this on time.
I recommend to buy and pay cash on delivery always if you are buying online.

It's my favorite brand and I usually shop from their outlet and sometimes I ordered online and I always got what I ordered Alhamdulilah 🥳I m very satisfied with their quality and service in such reasonable an affordable price 💕 u can not find such thing anywhere else except Zellburry 😍

Better quality

Same product as shown..... delivery was fast....very nice experience gonna order again....thanks zellbury