I purchased this bag because I just love the way it was designed. The quality of the bag is very well made, it'sprobably, one of my favorite bags I've ever purchased. I would definitely purchase anoth... See more
Company replied
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See what reviewers are saying
I wanted a transition bag from winter to spring and ordered the beige in the mini size. It was too big for my needs now. I contacted ZEDE and they were very helpful with the return. I then ordered the... See more
The description and photos were accurate and delivery was speedy. The bag is excellent quality and I think very chic. The large sac à dos is great for travel except I do wish there were additional zip... See more
Company replied
I really do like the bag, but there are big negatives. I bought the medium size and find it to be on the heavy side - to be expected considering the materials used. I am very disappointed in the way... See more
Company replied
Company details
- Leather Goods Manufacturer
- Bag Shop
- Fashion Accessories Store
- Handbags Shop
- Leather Goods Store
- Luggage Store
Written by the company
ZEDE crée des sacs dans un style urban chic inspirés du quotidien afin de faciliter les déplacements. Découvrez les collections Maroquinerie et Accessoires de mode en toile et cuir sur la boutique officielle ZEDE.
Contact info
81 rue du temple, 75003, Paris, France
- 0142771716
- contact@zede-paris.com
- zede-paris.com
4.5
Excellent
3K reviews
Replied to 73% of negative reviews
Typically replies within 1 week
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
absolutely love my new bag!
absolutely love my new bag! website gives clear options with color and dimensions of each bag. Bag is extremely well made. Different compartments keep items organized.
5 April 2026
Unprompted review
Reply from ZEDE Paris
Hi Linda,
Thank you so much for your kind words! We’re really happy to hear you love your new bag and that the details on the website helped you choose 😊
We truly appreciate your support!
ZEDE Paris
Love my canvas backpack
Love my canvas backpack. Perfect size and very well made. It’s really the only bag I need
30 March 2026
Unprompted review
Reply from ZEDE Paris
Hi Sherri,
Thank you so much for your review! We’re so happy to hear that your canvas backpack is the perfect size and fits seamlessly into your daily life — it’s great to hear it’s become the bag you rely on.
We hope to serve you again!
ZEDE Paris
Two Time Purchaser
I have two Zede bags and both are beautifully made. The quality of these bags ensures they will last a very long time. The standard size is perfect for day trips and travel while the mini is just right for every day use.
I was conservative in my color choices but will definitely be looking in to different colors to add variety to my wardrobe.
31 March 2026
Unprompted review
Reply from ZEDE Paris
Hello,
Thank you so much for your wonderful review! We’re delighted to hear that both of your bags are working perfectly for your day trips and everyday use. We take pride in the craftsmanship and durability of our bags, so it’s great to hear they’re living up to expectations.
We can’t wait to see which colors you choose next — thank you for your continued support!
ZEDE Paris
Love my bag has lots of room and…
Love my bag has lots of room and compartments for all my needs, great quality!! Will be def ordering more bags!
31 March 2026
Unprompted review
Reply from ZEDE Paris
Hi Christine,
Thank you so much for your lovely review! We’re so happy to hear that you love your bag and that it has the space and compartments you need. It’s great to know the quality stood out to you as well.
We’re excited to have you back for your next one!
ZEDE Paris
Love the bag
Love the bag, it’s my second one and thinking of a yellow for summer. It is the perfect size for me, great hardware and material, sooo many compliments!
30 March 2026
Unprompted review
Reply from ZEDE Paris
Hi Lynn,
Thank you so much for your lovely review! We’re so happy to hear this is your second bag and that it’s been the perfect size for you. It’s great to know you appreciate the quality and details—and even better that it’s been getting you so many compliments!
A yellow one for summer sounds like a beautiful choice — it’ll definitely stand out.
Thank you for your continued support!
ZEDE Paris
Love
Amazing. It exceeded my expectations on quality. The XS is lovely and perfect and cute. I got it in the light blue and it makes me smile when I see it. The mini is bigger than I thought but does fit an iPad! It’s perfect for being on the go with the kids with plenty of room for snacks.
30 March 2026
Unprompted review
Reply from ZEDE Paris
Hi Courtney,
Thank you so much for your wonderful review! We’re so happy to hear that the quality exceeded your expectations and that your bag brings a smile every time you see it — that truly means a lot to us. We love that it fits so well into your daily routine and gives you the space you need when you’re out with the kids.
We hope to serve you again!
ZEDE Paris
The bag is gorgeous
The bag is gorgeous, it gives me eighties vibes! I'll be in Paris (le Marais) in April and I'll definitely try to visit the shop!
14 March 2026
Reply from ZEDE Paris
Hi Karin,
Thank you so much for your wonderful review! We’re thrilled to hear that you love your bag and its retro vibes. It would be fantastic to welcome you to our shop in Le Marais when you’re in Paris — we hope you enjoy the visit!
ZEDE Paris
Still not received my order
Still not received my order, very disappointed. If they put as much effort in delivering as they put on marketing, I would have bought a couple of handbags more. I how I get my order and this doesn’t end up being a big mistake.
17 March 2026
Reply from ZEDE Paris
Hi Mr & Mrs Dunton,
We are truly sorry for the delay and completely understand your frustration. After checking, we can confirm that your order has been delivered. We sincerely apologize again for the inconvenience and want to assure you that we are working closely with our logistics team to prevent this from happening in the future.
Your feedback is invaluable and helps us improve both our products and our service. If there’s anything further we can do to assist with your order, please don’t hesitate to contact us at contact@zede-paris.com
Thank you for your patience and for giving us the opportunity to make things right.
Warm regards,
ZEDE Paris Team
Well made and Attractive
It's truly a very well made bag with plenty of room. The communication between ZEDE was excellent keeping me informed. Highly recommend. I only wish there were card slots but I'm loving the bag and using it everyday.
16 March 2026
Unprompted review
Reply from ZEDE Paris
Hi Camille,
Thank you so much for your thoughtful review! We're thrilled to hear that the bag is working well for you and that our team kept you informed. We appreciate the feedback about card slots and will keep it in mind for future designs. Enjoy your bag every day!
ZEDE Paris
Loved the bag and it's many pockets and…
Loved the bag and it's many pockets and easy accessibility. Color is great, I bought one for myself and one for my daughter for her birthday...I'll update when she receives it. Doesn't seem heavy, even packed with my ipad, books, phone, etc. It's a bit pricey, but well worth it given the style and quality. Highly recommend!
25 March 2026
Unprompted review
Reply from ZEDE Paris
Hi Judith,
Thank you so much for your kind words! I’m so happy to hear that you and your daughter are enjoying the bag and that it works well for your everyday needs. Your support and recommendation mean a lot to us. We really appreciate it!
ZEDE Paris
Zede Paris bags are super cool
I have now 5 zede Paris bags and I couldn'be more Happy! They are beautiful, very comfortable, super chic, I am definetely a huge fan!
9 March 2026
Reply from ZEDE Paris
Thank you so much for your amazing review, Clara!
We’re thrilled to hear that you’re such a huge fan and that your ZEDE Paris bags bring you so much joy. Knowing that you love the style, comfort, and chic look of our bags truly makes our day. We can’t wait to keep creating pieces you’ll adore!
ZEDE Paris
Nice bag
Cool bag, now it’s my favourite one. Mini size is really enough for me. May be later I’ll order in another color
23 February 2026
Reply from ZEDE Paris
Thank you for your lovely review, Natallia!
We’re so happy to hear that the bag has become your favorite and that the Mini size works perfectly for you. It’s great to know it fits your needs so well.
If you ever decide to add another color to your collection, we’ll be delighted to have you back. Enjoy your bag! 😊
ZEDE Paris
Very happy customer
Very happy customer. I received my order within a few days, and it was exactly what I was hoping for.
So happy, I am currently looking at the site for other things.
25 February 2026
Reply from ZEDE Paris
Thank you so much for your kind review, Richard!
We’re really glad to hear that your order arrived quickly and that it was exactly what you were hoping for. It means a lot to us to know you’re happy with your purchase.
We hope you enjoy browsing the site, and we’d be delighted to welcome you back for your next ZEDE Paris piece! 😊
Great bags!
20 February 2026
Reply from ZEDE Paris
Thank you so much, Jasna!
We appreciate your support and we look forward to serving you again in the future!
ZEDE Paris
After ordering Zede kept bothering me…
After ordering Zede kept bothering me by pushing me several times a week to write a review. Happy never to order again at Zede!
16 February 2026
Reply from ZEDE Paris
Hi Rob,
Thank you for sharing your experience. Please rest assured that we’re conducting an internal review to better understand what happened.
We genuinely appreciate you sharing your feedback, as it helps us refine and improve our service.
Warm regards,
ZEDE Paris Team
I rec'd my new bag today
I rec'd my new bag today. I'm so excited!! I think I'm going to love it!! I ordered the, I believe it's considered the Normal size in Bordeaux. It is great quality! Very thick material. Customer Service is great also! I couldn't find the length of the crossbody strap, which is something that is very important to me, I need a longer strap, and they got back to me very quickly. I placed my order the next day. Took a little longer to get than I hoped, but it made it. Definitely recommend! I may even be back for another size. If you're considering making a purchase, I say, go for it!! LOL.
11 February 2026
Unprompted review
Reply from ZEDE Paris
Hi Vicky,
Thank you so much for sharing your experience. We’re thrilled that you’re happy with your bag and that everything worked out with your order.
We truly appreciate your support and can’t wait to welcome you back if you decide to try another size!
ZEDE Paris
Relatively quick delivery and product…
Relatively quick delivery and product good quality and colours correct to the site.
26 January 2026
Reply from ZEDE Paris
Hi Henrietta,
Thank you for your kind review. We’re glad the delivery went smoothly and that the bag met your expectations.
We truly appreciate your support and look forward to serving you again soon.
ZEDE Paris
Excellent quality
Excellent quality. Have purchased now different models and colours love them all. Customer service is first class
27 January 2026
Reply from ZEDE Paris
Hi Miller,
Thank you so much for your continued support — it truly means the world to us. Knowing that you’ve come back for more than one piece is the biggest compliment we could receive.
We’re incredibly grateful for your trust in our brand and for being part of the ZEDE Paris community. Your kind words genuinely motivate our entire team.
ZEDE Paris
I love my vegan leather Zede
I love my vegan leather Zede! I have another mini pont-des-arts in canvas and it has served me perfectly at work and, frankly, everywhere else, yet I wanted something just a bit more elevated and this fills the bill exactly. I look forward to buying Zede products for years to come.
1 February 2026
Unprompted review
Reply from ZEDE Paris
Thank you so much for your wonderful feedback! We’re thrilled to hear that your new vegan leather bag fits perfectly with your style and needs. It’s great to know that our pieces continue to be part of your everyday life.
We truly look forward to serving you again in the future!
Warm regards,
ZEDE Paris
Perfect
The bag is perfect, both practical and roomy, yet elegant. I use it for both work and everyday use. The customer service is among the best I've ever encountered. There was a shipping issue—not their fault, but entirely due to the incompetence of Italian service—and they resolved it by doing everything they could to satisfy me. Thanks in particular to Léa.
15 January 2026
Reply from ZEDE Paris
Hi Marta,
Thank you so much for your thoughtful review! We’re thrilled to hear that your bag is both practical and elegant, and that it works so well for your daily needs. We truly appreciate your kind words about our customer service — Léa and the team are delighted to know we could resolve the shipping issue to your satisfaction.
Your support means a lot to us, and we look forward to serving you again.
ZEDE Paris
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