This company is managed very badly, they don't keep any stock, and almost any order needs about a week before gets shipped. Customer service is pretty much useless, they don't even read the message... See more
Company replied
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See what reviewers are saying
Item arrived as stated. Only issue was that the address had the numbers flipped and almost ended the package in another place, lucky that the messenger called me and fixed the mistake ipso facto.
Company replied
Great customer service, although the product sheet on the website did not look good, as if it were out of layout
Company replied
Page is easy to use, fine experience. I wish there were more colours available for some things, instead of being one colour per item.
Company replied
Company details
Contact info
Meridian House, Gadbrook Park, Gadbrook Way, CW9 7RA, Cheshire, United Kingdom
- zavvi.es
3.5
Average
4K reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Good stuff always good timming always
Good stuff always good timming always, and exclusive item
4 December 2021
Reply from Zavvi
Hello,
Thank you for leaving your review!
It is always a pleasure to receive this feedback from our loyal Customers.
Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.
Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.
Take care, and have a lovely day.
Kind Regards,
Sue
Reply from Zavvi
Hello,
Thank you for leaving your review!
It is always a pleasure to receive this feedback from our loyal Customers.
Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.
Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.
Take care, and have a lovely day.
Kind Regards,
Sue
Amazing service
1 December 2021
Reply from Zavvi
Hello,
Thank you for leaving your review!
It is always a pleasure to receive this feedback from our loyal Customers.
Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.
Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.
Take care, and have a lovely day.
Kind Regards,
Sue
Good service and responsive
1 December 2021
Reply from Zavvi
Hello,
Thank you for leaving your review!
It is always a pleasure to receive this feedback from our loyal Customers.
Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.
Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.
Take care, and have a lovely day.
Kind Regards,
Sue
Reply from Zavvi
Hello,
Thank you for leaving your review!
It is always a pleasure to receive this feedback from our loyal Customers.
Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.
Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.
Take care, and have a lovely day.
Kind Regards,
Sue
Reply from Zavvi
Gracias por compartir su experiencia con nosotros. Siempre es un placer recibir comentarios de nuestros clientes más leales.
Le agradecemos su tiempo y le deseamos un buen día.
Saludos cordiales.
Zavvi Atención al cliente.
Reply from Zavvi
Gracias por compartir su experiencia con nosotros. Siempre es un placer recibir comentarios de nuestros clientes más leales.
Le agradecemos su tiempo y le deseamos un buen día.
Saludos cordiales.
Zavvi Atención al cliente.
Great store. Lots of awesome products.
27 November 2021
Reply from Zavvi
Gracias por compartir su experiencia con nosotros. Siempre es un placer recibir comentarios de nuestros clientes más leales.
Le agradecemos su tiempo y le deseamos un buen día.
Saludos cordiales.
Zavvi Atención al cliente.
I love this funko pop
26 November 2021
Reply from Zavvi
Gracias por compartir su experiencia con nosotros. Siempre es un placer recibir comentarios de nuestros clientes más leales.
Le agradecemos su tiempo y le deseamos un buen día.
Saludos cordiales.
Zavvi Atención al cliente.
Reply from Zavvi
Gracias por compartir su experiencia con nosotros. Siempre es un placer recibir comentarios de nuestros clientes más leales.
Le agradecemos su tiempo y le deseamos un buen día.
Saludos cordiales.
Zavvi Atención al cliente.
Date of delivery
I can’t choose de date of delivery and I don’t know how can I have it.
24 November 2021
Reply from Zavvi
Bedankt dat u de tijd heeft genomen om uw beoordeling achter te laten, we waarderen en waarderen uw opmerkingen.
We streven er altijd naar om uw winkelervaring te verbeteren en te verbeteren en we zouden dit niet kunnen doen zonder uw waardevolle feedback.
Aarzel niet om contact met ons op te nemen als u nog vragen of opmerkingen heeft, want we helpen u graag verder.
Met vriendelijke groeten,
Matt
I got a 5 € first order discount code…
I got a 5 € first order discount code that didn't worked.
23 November 2021
Shopping is fine but delivery..
Shopping is fine but delivery... not so much
So the range is broad, the prices are low and the experience is pretty easy to navigate.
But the delivery can take weeks and weeks. The 5-10 days is just not happening. If that's covid related, perhaps take that down and stop raising false expectations?
18 November 2021
Reply from Zavvi
Bedankt dat u de tijd heeft genomen om uw beoordeling achter te laten, we waarderen en waarderen uw opmerkingen.
We streven er altijd naar om uw winkelervaring te verbeteren en te verbeteren en we zouden dit niet kunnen doen zonder uw waardevolle feedback.
Aarzel niet om contact met ons op te nemen als u nog vragen of opmerkingen heeft, want we helpen u graag verder.
Met vriendelijke groeten,
Matt
All three Funkos arrived quickly and…
All three Funkos arrived quickly and most importantly, in mint condition!
Very happy with this order!
17 November 2021
Reply from Zavvi
Gracias por compartir su experiencia con nosotros. Siempre es un placer recibir comentarios de nuestros clientes más leales.
Le agradecemos su tiempo y le deseamos un buen día.
Saludos cordiales.
Zavvi Atención al cliente.
I have no idea when the order is…
I have no idea when the order is coming. This is the only bad thing I have about this order.
14 November 2021
Reply from Zavvi
Bedankt dat u de tijd heeft genomen om uw beoordeling achter te laten, we waarderen en waarderen uw opmerkingen.
We streven er altijd naar om uw winkelervaring te verbeteren en te verbeteren en we zouden dit niet kunnen doen zonder uw waardevolle feedback.
Aarzel niet om contact met ons op te nemen als u nog vragen of opmerkingen heeft, want we helpen u graag verder.
Met vriendelijke groeten,
Matt
I've been waiting for 3 months
10 November 2021
Reply from Zavvi
Hello,
We are sorry that we have not managed to meet your expectations on this occasion.
We are always striving to improve and better your shopping experience and wouldn't be able to do this without your valuable feedback.
Regards,
Sue
I tried to use the code "BIENVENIDO" to…
I tried to use the code "BIENVENIDO" to save 10% off since it was my first purchase, and it was not accepted.
8 November 2021
Reply from Zavvi
Hello,
We are sorry that we have not managed to meet your expectations on this occasion.
We are always striving to improve and better your shopping experience and wouldn't be able to do this without your valuable feedback.
Regards,
Sue
The package was lost
The package was lost and after talk three por four times with the Contact center and sign a document they send me again the package. The total time for receive the order were two months
7 November 2021
Reply from Zavvi
Bedankt dat u de tijd heeft genomen om uw beoordeling achter te laten, we waarderen en waarderen uw opmerkingen.
We streven er altijd naar om uw winkelervaring te verbeteren en te verbeteren en we zouden dit niet kunnen doen zonder uw waardevolle feedback.
Aarzel niet om contact met ons op te nemen als u nog vragen of opmerkingen heeft, want we helpen u graag verder.
Met vriendelijke groeten,
Matt
Best source for BDray movies and merchandise
Real easy to buy from, fast delivery and convenient. What more can you ask for?
6 November 2021
Reply from Zavvi
Gracias por compartir su experiencia con nosotros. Siempre es un placer recibir comentarios de nuestros clientes más leales.
Le agradecemos su tiempo y le deseamos un buen día.
Saludos cordiales.
Zavvi Atención al cliente.
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