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Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the product for its excellent quality and innovative design, highlighting its effectiveness for various aches, pains, and general comfort. Many appreciate the unique ability to wrap the product around the body, providing targeted relief and hands-free use, and note its durability even with daily use. However, some customers also noted isolated issues. A few people experienced some adverse effects. Additionally, a small number of reviewers reported that their product began leaking after some time, even after purchasing replacements, suggesting a potential issue with product longevity for some users.

What people talk about most

Product

Customers consistently note positive experiences with the product, highlighting its effectiveness for various... See more

Quality

People report positive experiences with quality. Many customers praise the high quality of the hot water... See more

Based on these reviews

Rated 5 out of 5 stars

I don't know how many I have purchased. We have several in house for everyone, and I enjoy sneaking to get more than 1 at same time. I hear about family and friends, either often cold or medical pro... See more

Rated 5 out of 5 stars

I've been using YuYu's long hot water bottles for years, probably around when they first came out and I was intrigued by the design. I've not looked back since, they are invaluable for any aches & pa... See more

Rated 5 out of 5 stars

The YuYu bottle is a great invention - this is the best way to relieve a shoulder or a back pain. You can very easily attach it around your body and target the specific pain. This was totally impossi... See more

Rated 5 out of 5 stars

I recently purchased an ICE recovery bottle at the backend of the summer after a friend mentioned YuYu had come out with another product . Well if the long hot water bottle wasn’t brilliant enough f... See more

Rated 2 out of 5 stars

I absolutely loved my Yuyu bottle, especially following a back injury and so much so I bought a replacement. The tie and shape was a game changer for my lower back and it was used daily. Unfortunately... See more

Rated 5 out of 5 stars

Can't imagine life without it! This YUYU isn't just a winter product, it's a comfort all year round. A hero when suffering from cramps - you can literally hug it around your body and wear hands free!... See more

Rated 5 out of 5 stars

My Yuyu bottle is genuinely one of my most prized possessions. I’d say it’s by my side probably 9 months of the year daily. (I actually miss it in the summer!) Customer service is amazing, so kind... See more

Rated 5 out of 5 stars

33 degrees here today - hotter than the Caribbean - but I am using my Ice Recovery Bottle and Ice pulse every single night and they are life savers. The Ice Recovery takes ages to thaw even in th... See more

Rated 5 out of 5 stars

Originally bought my Mum a Yuyu hot water bottle for Christmas many years ago. Love them so much that I've since bought them for myself and my Nan. Customer services are always so lovely each time I h... See more

Rated 5 out of 5 stars

I’ve had a yuyu hot water bottle since they first came out, it’s still in perfect condition with heavy daily use. I contacted the company on instagram to find out if the normal cover would fit the ice... See more

Rated 5 out of 5 stars

I have had YuYu bottles for years. They really help with my endometriosis and fibromyalgia pain as they are long and I can wrap them around me. They are also great when I've got cold feet or l... See more

Rated 5 out of 5 stars

I’m wearing the ice pack version the tennis players use at wimbledon to cool down in the heat while gardening, and OMG it’s a game changer as it keeps my hands free to garden. Love this product!

Rated 5 out of 5 stars

Imagine warmth that moves with you, like water wrapping around your body. I’ve owned a yuyu for over 8 years and It literally never leaves my side in the winter months. I love yuyu x

Rated 5 out of 5 stars

I am chronically ill and fat, it is very hard to find things intended pain warriors that are also for plus size bodies. I'm able to wrap the hot water bottle around my body with fabric to spare! It'... See more

Rated 5 out of 5 stars

This product has helped me enormously over the years. Both with aches and pains and with the cold winter days. I can't recommend the YUYU enough.

Rated 5 out of 5 stars

I've had a yuyu for about 7 years. It's the most soothing warmth, that lasts for hours! Great for managing period pains too

Rated 5 out of 5 stars

I tried Yuyu and it's a wonderful feel. Now each member of the family have one !

Rated 5 out of 5 stars

Awesome product and great service....Had mine for a while now. Its like my best fiend. Less then one kettle and its like warmth by a camp fire. So good !!!!!!


Company details

  1. Beauty & Well-being

Written by the company

From iconic long hot water bottles to the pinnacle of ice recovery ♻️ Wearable, adaptable, no batteries or cables 🔥❄️ powered by water, engineered for performance, trusted by the world’s elite athletes 🎯


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

90 reviews

5-star
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1-star

Hasn’t replied to negative reviews

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Rated 5 out of 5 stars

I purchased my YuYu bottle a few years…

I purchased my YuYu bottle a few years ago, it’s been a constant source of comfort to me. I have back pain which is much worse if I get cold. Being able to wear my YuYu bottle ensures the heat reaches the affected area. How did I ever manage without it?

31 January 2023
Unprompted review
Rated 5 out of 5 stars

Gone Viral in our family

I bought yuyu bottles for my daughter and mother in law for christmas. My daughter has used hers every night since and also for period pain. My mother in law smelt the rubber smell and rejected it (even though we assured her the smell would fade). However my dad saw my daughters and suggestd my step mum would like one (so she was happy to recieve it). Since then my dad and step brother have requested them for birthdays. They are going viral in this family. The other thing to note is that due to our budget we coudnt justify buying the bottles with covers, so I bought naked ones and made covers out of an old blanket and bedspread. This meant that the cost was similar to cheaper less ethical hot water bottles. Now I just need an excuse to get one for my self. I have IBS and stealing my daughters one has really helped make me more comfortable.

25 December 2022
Unprompted review
Rated 5 out of 5 stars

Soft warm and cuddly

Soft warm and cuddly. Not for just in bed. Great tied around waist when the house is cold, especially now with heating costs rising! Highly recommend yuyu!!

31 January 2023
Unprompted review
Rated 5 out of 5 stars

The customer service team were…

The customer service team were exceptional when dealing with a mistake on my part. Great communication and the recipient of the gift loves it! Tempted to buy one for myself now :)

31 January 2023
Unprompted review
Rated 1 out of 5 stars

Placed an order on the 30th December…

Placed an order on the 30th December but still not received it. I have emailed yuyu several times and still no response 😕 not happy nor would I purchase from this company again if this is their attempt at customer service.
Now 27th January and still no bottle so now waiting for a credit as this purchase has been a fiasco

11 January 2023
Unprompted review
Rated 5 out of 5 stars

I bought a YUYU bottle a few years ago

I bought a YUYU bottle a few years ago, to help with my back pain. It really helps especially at night. I must admit when the bottle wore out, I bought a different make that was cheaper, but it didn't last as long. So I have come back to YUYU for my new bottle. Thank you for introducing me to the long hot water bottle

18 December 2022
Unprompted review
Rated 5 out of 5 stars

Excellent customer service

I thought my bottle had not been sent but it was my fault (i transposed a 9 to an 0) and the customer service was excellent! They were patient and kind, and helped me track down the item. I would certainly deal with them again!
And the bottle looked fantastic.

14 November 2022
Unprompted review
Rated 5 out of 5 stars

I love my yuyu bottle

I love my yuyu bottle. It’s attached to me almost day and night at the moment! I’ve purchased for my best friend, so she always has a warm hug. We took one each when we went camping in October and I’ve just purchased a couple more for presents, as my brother is counting the energy pennies. Thank you yuyu ☺️

23 November 2022
Unprompted review
Rated 4 out of 5 stars

Damaged packaging but good customer service.

Bought a YUYU for a birthday present for a friend. It came in soft packaging rather than the original square strong box, and the packaging was all damaged and bent. I contacted customer support who initially offered a 15% discount on my next purchase, which I was not at all happy with as this meant I would have to give the gift YUYU in damaged packing. They came back to me and said they would send an original box - so all good. YUYU responded promptly which was nice, however, they should not have been sending such an expensive product in cheap packaging. The reason for the change of packaging was that they
had 'run out of boxes' - not great - but my issue was rectified. Would I purchase again. Yes! Clare L.

30 September 2022
Unprompted review
Rated 5 out of 5 stars

This hot water was has proved itself to…help sciatic pain

This hot water was has proved itself to be a godsend when I had a bout of sciatica, I needed painkillers and this bottle against the length of my leg to help manage the pain.

A friend has recently got sciatic pain, I didn’t think twice, have ordered one for her too! Whilst the hot water bottle doesn’t cure sciatica, the pain relief it helps give is much needed for such a horrible condition!

I am eternally grateful that the YUYU had this brainwave and took an everyday item to the next level.

26 September 2022
Unprompted review
Rated 5 out of 5 stars

I absolutely love my YuYu bottle

I absolutely love my YuYu bottle, I mainly use it to help relieve pain from my endometriosis and aches from fibromyalgia and it really does make a difference. I also use it as a comforter, due to it being long it’s great to fell to sleep with.

16 February 2022
Unprompted review
Rated 5 out of 5 stars

I use hot water bottles daily to help…

I use hot water bottles daily to help with cramps and for comfort. YUYU’s hot water bottle has been amazing and I would highly recommend it, it’s so nice to warm my tummy and lower back at the same time. Also the cover is super cute and comfy.

Great product!

14 February 2022
Unprompted review

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