YuMOVE Reviews 

85,292
TrustScore 4.5 out of 5

4.7

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Looking at 12,622 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the products for their effectiveness, noting significant improvements in their pets' mobility, joint health, and overall well-being. Many appreciate the high quality of the items, which often lead to positive changes in their animals' activity levels and comfort. The ordering process is described as easy and convenient, with many consumers valuing the simplicity of managing subscriptions. Furthermore, the delivery service is consistently reliable, ensuring products arrive on time. Reviewers also highlight the excellent customer service, often mentioning helpful and responsive interactions. However, some customers also noted issues with subscription management, such as products being sent too frequently or difficulty cancelling orders. A few other people also felt that certain products were not as effective for their pets, or that their animals had adverse reactions or refused to eat them due to smell.

What people talk about most

Product

Clients share positive opinions on product, with many reviewers praising its effectiveness in improving pet... See more

Delivery service

Reviewers highlight positive aspects of delivery service, consistently praising its efficiency and... See more

Service

Reviewers mention positive feedback about service, consistently highlighting helpful, friendly, and efficient... See more

Quality

Customers are highly satisfied with the quality of products, with many reporting significant improvements in... See more

Order

People report positive experiences with order, highlighting the ease of ordering and managing subscriptions,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Ease of ordering and changing delivery times if needed my dog is 13 and still enjoys long woodland walks , beach adventures and weekly agility classes..I’m sure her daily tablets have contributed to... See more

Rated 5 out of 5 stars

I started these using the adult tablets but my dog needed more so I upped it to the stronger tablets and they have made a huge difference. She is prone to injury as she is addicted to a tennis ball... See more

Rated 5 out of 5 stars

I contacted Yumove to see if I qualified for the top discount for our latest dog, even though I'd been a customer with our previous dog, which died in December. The lady who answered was... See more

Rated 5 out of 5 stars

It’s hard to say whether or not YuMove makes a difference as I have been giving them to my dog for years as a preventative measure. However: he is a big dog (mastiff), 10 years old with double crutiat... See more



Company details

  1. Pet Store
  2. Pet Supply Store
  3. Vitamin and Supplements Store

Written by the company

The UK's No1 Veterinary Joint Supplement Brand. On a mission to help all dogs, cats and horses live an active life, for life.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

85K reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.7

All reviews

(85,292)

11,779 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 4 out of 5 stars

Very pleasant lady listened to my…

Very pleasant lady listened to my complaint and it was dealt with in the way she said it would.

15 July 2026
YuMOVE logo

Reply from YuMOVE

Hi Joyce, 

Thank you for taking the time to leave us your review.

We're so pleased to hear that you felt listened to and that your complaint was handled as promised. Providing clear communication and following through on our commitments is very important to us, and we're delighted this was reflected in your experience. 

We really appreciate your feedback! If there is anything further we can do to assist you, please don't hesitate to reach back out. 

Kind regards,
Ellie
YuMOVE Customer Care

Rated 5 out of 5 stars

My Frenchie thinks she's a puppy again…

My Frenchie thinks she's a puppy again and not a senior dog. I bought Yumove to support her joints. She had spinal surgery 2 years ago and made a full recovery thankfully. Yumove keeps her joints moving.
The delivery service is great as it ensures I don't run out.

31 July 2026
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look