YuMOVE Reviews 

85,248
TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Looking at 12,622 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the products for their effectiveness, noting significant improvements in their pets' mobility, joint health, and overall well-being. Many appreciate the high quality of the items, which often lead to positive changes in their animals' activity levels and comfort. The ordering process is described as easy and convenient, with many consumers valuing the simplicity of managing subscriptions. Furthermore, the delivery service is consistently reliable, ensuring products arrive on time. Reviewers also highlight the excellent customer service, often mentioning helpful and responsive interactions. However, some customers also noted issues with subscription management, such as products being sent too frequently or difficulty cancelling orders. A few other people also felt that certain products were not as effective for their pets, or that their animals had adverse reactions or refused to eat them due to smell.

What people talk about most

Product

Clients share positive opinions on product, with many reviewers praising its effectiveness in improving pet... See more

Delivery service

Reviewers highlight positive aspects of delivery service, consistently praising its efficiency and... See more

Service

Reviewers mention positive feedback about service, consistently highlighting helpful, friendly, and efficient... See more

Quality

Customers are highly satisfied with the quality of products, with many reporting significant improvements in... See more

Order

People report positive experiences with order, highlighting the ease of ordering and managing subscriptions,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Ease of ordering and changing delivery times if needed my dog is 13 and still enjoys long woodland walks , beach adventures and weekly agility classes..I’m sure her daily tablets have contributed to... See more

Rated 5 out of 5 stars

I started these using the adult tablets but my dog needed more so I upped it to the stronger tablets and they have made a huge difference. She is prone to injury as she is addicted to a tennis ball... See more

Rated 5 out of 5 stars

I contacted Yumove to see if I qualified for the top discount for our latest dog, even though I'd been a customer with our previous dog, which died in December. The lady who answered was... See more

Rated 5 out of 5 stars

It’s hard to say whether or not YuMove makes a difference as I have been giving them to my dog for years as a preventative measure. However: he is a big dog (mastiff), 10 years old with double crutiat... See more



Company details

  1. Pet Store
  2. Pet Supply Store
  3. Vitamin and Supplements Store

Written by the company

The UK's No1 Veterinary Joint Supplement Brand. On a mission to help all dogs, cats and horses live an active life, for life.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

85K reviews

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4.7

All reviews

(85,248)

11,742 reviews in the last 12 months

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Rated 5 out of 5 stars

Great service and product

I never have to worry about my dog’s Yumove supply as it always arrives promptly with no effort on my part. It has made such a difference to our dogs mobility and we’ve recommended it to friends for their dogs and they have also seen the benefits.

17 July 2026
Rated 2 out of 5 stars

The package arrived in quite a battered…

The package arrived in quite a battered state; it.was squashed so much that the ends were partly open

15 July 2026
YuMOVE logo

Reply from YuMOVE

Hi Sue, 

Thank you for taking the time to share your feedback. We’re sorry to hear that your parcel arrived in such a battered condition and that the packaging was squashed to the point that the ends were partially open.

This is certainly not the condition we expect our customers to receive their orders in, and we completely understand your disappointment. We’d be happy to look into this further for you, so please feel free to get in touch with our Customer Care team.

We apologise for the inconvenience and appreciate you bringing this to our attention.

Rated 5 out of 5 stars

Product always comes on time

Product always comes on time. Well packaged. Minimum material waste. So good for environment. Not sure how much the product is helping to be honest as my dog is also in pain relief but better to have than not to have, I think as unfortunately the dogs can’t tell us if it helps or not.

16 July 2026
Rated 5 out of 5 stars

Swapped products as my dog needed…

Swapped products as my dog needed different support. I'd had a monthly subscription, and moved to every three months. Change was seamless. Package arrived and direct debit both in time. Great service and Needless to say, they're great products!

17 July 2026
Rated 5 out of 5 stars

Excellent Products and Service

I have used both the itchy dog skin and coat and joint care and they have been excellent. I have a repeat prescription but as I don’t need the skin and coat care monthly, I am able to schedule this to come when needed which in my case is every 3 months. The YuMove team remind me by email that it’s about to be dispatched in case I need to cancel or adjust my order and the fee is only taken for products received. A fantastic service from beginning to end and a very user friendly website. Highly recommend

13 May 2026

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