While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 5 out of 5 stars

Best 2024 food discovery Tried yum bug this Monday. Absolutely smashing in reaching my 1. Taste goals + ease of cooking 🤤 2. Protein intake 💪🏾 3. Feeling good helping the planet 🌍 More... See more

Company replied

Rated 5 out of 5 stars

It was different, quirky, tasty and went a surprisingly long way in my meal. Also, excellent source of protein and really good for the environment - so added bonus. Tastes really good!

Rated 4 out of 5 stars

I was hesitant to try Yum Bug but it turned out to be absolutely delicious! The gnocchi was my personal favourite, and the crickets added a hint of spice. The sourdough and butter was to die for!... See more

Rated 5 out of 5 stars

Leo and Aaron made everyone feel like a VIP with their warm welcome and checking in with us during the meal. My daughter and I loved every dish we tasted, right from the Roasted Crickets and Sunfl... See more

Company details

  1. Food Manufacturer
  2. Catering Food and Drink Supplier
  3. Food Producer
  4. Food Products Supplier

About Yum Bug

Written by the company

SHOP NOW
WHY BUGS?
GET NEWSLETTER
CONTACT US

About Yum Bug

Yum Bug is a London based start-up on a mission to take edible insects mainstream – with grub that looks delicious and tastes amazing. Our insect recipe kits make it easy to cook sustainable, healthy and delicious insect meals at home.

Bugs are delicious!

Insects can be an important part of a more sustainable food system as one of the most sustainable protein sources in the world. Not just that but they’re incredibly nutritious and are actually very tasty! Insects are eaten in over 80% of the countries so in many ways – you’re the weirdo!


Contact info

4.8

Excellent

TrustScore 5 out of 5

110 reviews

5-star
4-star
3-star
2-star
1-star

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 4 out of 5 stars

Initial delivery/contact problems handled very well; good product.

Original review: Ordered 12th Jan, still not arrived by 23rd Jan, no response to emails.

Amended review: After initially being very disappointed as my order never arrived and I was getting no response to emails to YumBug I posted a negative review here as per above. This was noticed by YumBug who replied promptly to me both here and by email, explaining that my emails had gone into their spam folder for some reason.

They were apologetic and subsequently very heplful, sending a replacement order and a voucher to be used against future orders, both of which have arrived promptly. The products themselves are great, exactly as described, and I'll be purchasing again in future.

23 January 2022
Yum Bug logo

Reply from Yum Bug

Hi Danny,

Sounds like an absolute nightmare! My sincere apologies.

Thanks for alerting us to this, we'll do everything in our power to ensure it doesn't happen again. I've responded to you via email separately, but please don't hesitate to let me know if there's anything I can do to help.

Leo

Rated 5 out of 5 stars

Great Experience - Give It A Go

Was a bit trepidatious to begin with when my partner announced we were having cricket tacos for lunch one day. However, I’m a total convert now. The bugs themselves add a great texture to a meal and the sauces and seasoning provided are tasty. There’s a good selection of menu ideas and Yum Bug seem to have everything in hand - will definitely be recommending. Brilliant introduction to eating insects.

20 January 2022
Unprompted review
Yum Bug logo

Reply from Yum Bug

Hi Mitchell,

Thank you! We are so pleased that you enjoyed your first try of insects and can't wait for you to try more of our recipes!

Best wishes,
Joanna

Rated 5 out of 5 stars

Love it

Great service - my 3 pack came through really quickly and they taste great

20 January 2022
Yum Bug logo

Reply from Yum Bug

Thanks Adam!

Rated 5 out of 5 stars

My first bugs

Delivered in a nice package with lots of information. A nice introduction to bugs

20 January 2022
Yum Bug logo

Reply from Yum Bug

Thank you! We are so pleased you liked your kit, if you have any questions regarding any of the information let us know, we would love to help you out!

Rated 5 out of 5 stars

Great - Really Happy

I’m really pleased with this new company selling a range of products. If you think that diversifying our food intake is the future or just want the health benefits, Yum Bug is a great choice with great customer service.

19 January 2022
Yum Bug logo

Reply from Yum Bug

Hi Michael,

Thank you very much, it's lovely to hear!

Best wishes,

Joanna

Rated 5 out of 5 stars

Aaron and the team seem really on top…

Aaron and the team seem really on top of their customer service and also really proactive with it. This is such a rare thing these days. I also really rate the product. It’s great to be able to try preparing insect-based meals in a really user-friendly, non-creepy way. I’ve really enjoyed the food I’ve cooked and it’s eco-credentials so far.

17 January 2022
Unprompted review
Yum Bug logo

Reply from Yum Bug

Hi Ed,

Thank you so much! We completley agree and we're so pleased your happy with your kits!

Joanna

Rated 5 out of 5 stars

Great Service, Tasty Product - and good for the planet too!

I was really intrigued and excited to receive my order of insect recipe packs - and I wasn't disappointed! The food looks amazing and was surprisingly tasty! I look forward to trying even more of the recipes on the Yum Bug wesbite.

12 January 2022
Yum Bug logo

Reply from Yum Bug

Hi Ben,
Thrilled to hear you enjoyed our recipe packs! You should definitley try out our recipes on the website, we'd love to know what you think!
Best wishes,
Joanna

Rated 5 out of 5 stars

Started as intrigue, became lifestyle

Started to follow the company via social media, mostly out of intrigue. I figured that, as someone who eats meat but also cares about the planet, iI should give this a try. Really impressed with the taco kit I recieved. Tasty, perfect amount for two, reasonably priced and surprisingly super tasty! Will be buying more from this great conpany!

9 January 2022
Unprompted review
Yum Bug logo

Reply from Yum Bug

Hi Charlie,
That's great news, thank you! I am so pleased that you enjoyed our Taco Kit and we cannot wait for you try our other products!
Joanna

Rated 5 out of 5 stars

Delicious and Crunchy

Tried the cricket teriyaki stir fry pack last night and cooked for the family and they all were really impressed with the taste and texture of the crickets. Will be buying again.

31 December 2021
Yum Bug logo

Reply from Yum Bug

Hi Richard,

I am so pleased that you and your family enjoyed our Sticky Teriyaki Stir Fry Kit, I can't wait for you to try our other kits!

Best wishes,

Joanna

Rated 5 out of 5 stars

Bugs are delicious! Thanks for helping me being more sustainable in my diet!

Great tasting food! very quick to cook, all instruction included and fast delivery.
The packaging is all recyclable or compostable (plastic reduced to the minimum).
Thanks for helping me being more sustainable in my diet! I will surely introduce insect based food as a meat alternative from now on!

"Better than sushi"
My mum's comment :)

15 December 2021
Yum Bug logo

Reply from Yum Bug

Hi Nicola,

Yay! Couldn't agree with your mum more! We are delighted that you enjoyed our Bug Kits and so pleased we can help you be more sustainable.

Best wishes,

Joanna

Rated 5 out of 5 stars

Absolutely fantastic tasing insects!

Absolutely fantastic food. Nice to finally see insects served on the Western menu. About time we're caught up with this deliciously environmentally practice. Plus it's super high protien. Bugs are the future! Great response from customer service regarding my questions and suggestions.

15 December 2021
Yum Bug logo

Reply from Yum Bug

Hi Tom,

Thank you so much for your feedback. I am so pleased you liked our kits and we answered all your questions, but please do not hesitate to get in touch if you have anymore - we love to hear from you!

Joanna

Rated 3 out of 5 stars

Too quick to ask for a review.

Hello. I haven’t yet received my items so can’t write a meaningful review. I suggest you put a little longer between the order being made and your review request.

I also sent you an email and haven’t had a reply yet.

Thanks

15 December 2021
Yum Bug logo

Reply from Yum Bug

Hi Will! Thanks for the review.

You're absolutely right, our sincere apologies. We have now updated our review emails to go out two weeks from order dispatch, to leave enough time for the kits to arrive and for you to cook them up.

I believe Joanna from our team has been in touch with you via email separately.

Hope this helps Will, and appreciate you flagging this up! 🙏

Do let us know how you get on with the kits.

Leo

Rated 5 out of 5 stars

Future is calling.

What can I say, it’s the future. Embrace it now.

15 December 2021
Yum Bug logo

Reply from Yum Bug

Completley agree, thank you Jam!

Rated 5 out of 5 stars

I was unable to complete my purchase as…

I was unable to complete my purchase as it stated they were unable to deliver to my postcode, which is mainland UK. Disappointing.

The situation has now been successfully resolved. Thank you

9 December 2021
Yum Bug logo

Reply from Yum Bug

Hi Gill,

I am so sorry that you experienced a problem when trying to purchase our Bug Kits. I am not sure if you got my email, but it was due to a small glitch in the website that we have now resolved. We would love it if you would like to re-try to purchase our Bug Kits and let us know what you think.

Best wishes,

Joanna

Rated 5 out of 5 stars

The best alternative protein you can get

Excellent recipes and very informative instructions on how to prepare the food all wrapped up in attractive packaging that's environmentally friendly! Highly recommended Yumbug for anyone looking to try alternative proteins!

8 December 2021
Yum Bug logo

Reply from Yum Bug

Hi Bruce,

Thank you! We are absolutley thrilled that you are enjoying our Bug Kits and finding the recipes easy to follow!

Best wishes,

Joanna

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look