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YourDoll - Love Dolls & Torsos Reviews 211

TrustScore 4 out of 5

4.2

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Review summary

Created with AI, based on recent reviews

Considering 188 reviews, reviewers had a great experience with this company. Customers are really happy with the product quality and design, often describing items as genuine, high-quality, and exceeding expectations. Many people praise the efficient delivery service, noting that orders arrive quickly and in excellent condition. The customer service team is frequently highlighted for being helpful, responsive, and professional, making the overall ordering process smooth and pleasant. However, some people were dissatisfied with specific issues such as products arriving damaged in shipping, or not matching the advertised quality and specifications. A few customers also mentioned delays in delivery or communication issues regarding order status. There were also occasional reports of items tearing easily, skin peeling, or features like implanted hair falling out.

What people talk about most

Product

Customers consistently note positive experiences with product, praising the quality, realistic features, and... See more

Quality

Customers had positive experiences with quality. Many reviewers praise the high quality and craftsmanship of... See more

Delivery service

Consumers generally express satisfaction with the delivery service, often highlighting fast shipping times... See more

Order

Reviewers mention positive feedback about their orders. Many customers report receiving exactly what they... See more

Customer service

Users describe positive interactions with customer service, highlighting their responsiveness, helpfulness,... See more

Reviews shaping this summary

Rated 4 out of 5 stars

The design of the model is good. Good weight, nice shape. The interior design is well thought out and the variable use of polymer is nice. The primary problem is that the skin layer was not adhering p... See more

Rated 4 out of 5 stars

Customer service is really helpful and works to set problems straight. Products are good quality and genuine. However, my product was damaged in shipping. This is not the company's fault, of cour... See more

Rated 4 out of 5 stars

All in all im satyfied with my experience. Some stuff of my order was shipped very quickly and arrived in a view days. One other item took quite some time because it have to manufactured in... See more

Rated 5 out of 5 stars

Why spend $2 on lot lizards and hookers??? Mannn what an amazing company!!! I went to touching my weewee dingdong to having an entire doll, ONG (On Gizmo from the grimlings) an extreme life changer. T... See more


Company details

  1. Sex Toy Store
  2. Adult Entertainment Store
  3. Doll Store

Written by the company

YourDoll.com offers top-tier, customizable love dolls designed for those seeking quality, realism, and luxury. Each doll is meticulously crafted using premium materials to ensure an authentic experience. With extensive customization options, YourDoll lets you create your ideal companion while ensuring privacy through discreet packaging and confidential transactions. Exceptional customer service and fast, worldwide shipping further enhance the experience, making YourDoll the go-to destination for personalized, high-end love dolls.


Contact info

4.2

Great

TrustScore 4 out of 5

211 reviews

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Replied to 79% of negative reviews

Typically replies within 1 week

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Rated 5 out of 5 stars

From fantasy to reality

This was my first time dealing with YourDoll, and my second doll altogether. After careful deliberation, I decided to treat myself with a lovely silicone doll from Gamelady. She’s already been living rent free in my head, ever since the first time I saw her on one of other vendors web site a year ago. That was also the time I purchased my first doll, which was made from TPE, by the way.

And for the product itself, what can I say? It’s essentially a luxury item, a work of art masterfully crafted to match the game character on the screen. And most importantly, it’s 1-1 match to the promotional images you see on the manufacturers site. Every single detail from skin pores the individual veins (and the naughty bits) is made with such precision that it’s quite breathtaking. I could go on and on, as having the full-size doll in front of you is truly incredible.

As for the overall shopping experience with YourDoll, I couldn’t have been more satisfied. I had some adjustments in my mind I wanted to make before the doll enters production, and customer service (Dora, notably) was very helpful and eager to help me to modify my order. Factory pictures provided were very high quality (production took about 3 weeks), and once I confirmed my order, the products were shipped promptly. The shipping itself took another 3 weeks to EU and customs were cleared without me even knowing it. My only gripe regarding shipping is that the tracking number was a hit-and-miss. Tracking page still says “info received, your package is waiting to be picked up by the carrier”. So according to that, my order hasn’t even left the factory. That’s why I was baffled as I received a phone call from my local courier and I was told there’s a parcel waiting for delivery. The package was discreet and undamaged, albeit very heavy, which was expected.

So, everything went well in the end! I was essentially a bit nervous about making such a large investment (2,200€), but YourDoll came through with excellent customer service and competitive pricing. I also received numerous free goods with my order, which was unexpected, what a nice surprise! It’s the little things that matter 😉 All in all, I would definitely recommend YourDoll to anyone contemplating whether or not to place an order. You won’t be disappointed!

20 February 2026
Unprompted review
Rated 5 out of 5 stars

YourDoll Gave A Great Experience

I wouldn't leave a review generally but I can't help it this time.

I've been browsing for my next doll for the last year. YourDoll wasn't really the vendor I was looking at honestly for most of that time.

However somehow I found myself there browsing for FunWest dolls and they recently had a sale on one of them that put it in my price range. Less than $900 with all of the normal add ons a FunWest doll would come with.

The day before purchasing I decided to browse more. I ended up in the WM Doll selection and I couldn't believe the deal I was seeing. It was too good to be true so I hesitated but, it's YourDoll, they are a trusted vendor. All of the details on the page were what they should be for a WM Doll but the price was.... Extremely good, less than that funwest doll I mentioned earlier.

So I did it. Bought it. Everyone on Reddit said I got scammed but YourDoll's sales team reassured me everything was what it should be.

A week later and she's here and yes, she is a legit WM Doll. Came with all the accessories, authentication, etc

I received a 162cm E cup body, 2 heads, 5 wigs, a teeth and tongue insert kit, all of the WM goodies that come with the doll like brush, douche, outfit, manual, heating rod, diatom moisture absorbing stick, and much more.

Like... It's incredible how much was sent. I paid less for her than I did my dolls castle girl a year ago and I got that doll for a great deal as well.

So what's the catch? There wasn't one really other than I suspect that this girl sat in the warehouse a long, long time. Her gel breasts have deflated a out one third of the way. For the price, that's fine by me, I've already ordered the stuff to make the repair on her.

This issue isn't YourDolls fault. Sometimes over stock can sit there a long time. If she was full price and had this issue, that would be different, I'd be a bit upset but the fact is, even with the repair, I saved hundreds and was spared any headaches by choosing YourDoll.

Overall, I can't see a single issue with this transaction. Customer service was good, the doll is beautiful and authentic, the price was beyond reasonable for the amount of stuff I got.

Just fantastic. 8 out of 5 stars honestly but I can't give more than 5 sadly.

9 February 2026
Unprompted review
Rated 5 out of 5 stars

Stop dreaming and make it come true…

Stop dreaming and make it come true yourdoll is THE BESTTESTER place Dora is so sweet and youll blink she will be at your door stop waisting time and money on other conterfeit you can get better here same price been in scammers claws yourdoll saved me ⭐️⭐️⭐️⭐️⭐️

4 February 2026
Unprompted review
Rated 5 out of 5 stars

Happy, Supported Customer

First off, my beloved Angelica is realistic, high quality, and oh so beautiful. She's been with me for half a year and I look forward to many years with her.

I have had numerous questions, both when considering the investment and since she arrived. YourDoll's Dora has always given timely, accurate assistance. Sometimes she has contacted my doll's manufacturer to clear up questions involving conflicting information I've encountered online. This means a lot to me. A doll's longevity is influenced by how you treat her.

A specific issue was about giving monthly baby oil treatments to my doll. Some Reddit posters encourage it. Others adamantly dissuade the practice. I emailed YourDoll and Dora contacted SEDoll, who assured her it's not necessary for my STPE doll.

If I ever need to purchase another doll, I will deal with YourDoll.

2 February 2026
Unprompted review
Rated 5 out of 5 stars

A happy chappy

I am thoroughly satisfied regarding my experience with yourdoll.com

1. The quality of my love doll is top notch
2. They took care with the production to make sure that the doll looked as beautiful as the pictures. Having it in real life right in front of me is quite the sight to behold.
3. While they said shipping could take up to 3 weeks, for no extra cost, they sent the doll through aviation, cleared the customs in Australia and delivered to my house from China within 3-4 days total. I think this was incredible. No issues with tracking and all that.

Overall, I am quite the happy customer and highly recommend yourdoll.com

This is the second great experience I've had with them so I wanted to leave a nice review.

p.s. They take factory photos of your doll before they ship it to you, so you can see if you are satisfied with their production.

21 January 2026
Unprompted review
Rated 1 out of 5 stars

One wrong question and their help service ghost's you

Ask something wrong liken why the sitewide coupon code doesn't work and they will ghost u,also they offer a transport insurance....funny since the sender has the risk of loosing the order.....be cautious even if they seem cheaper

Addendum: they contacted me not once but many times because of my review and they wrote that I should delete this review no help but pressure I wonder what the positive reviews motivated....but maybe it's just me

24 January 2026
Unprompted review
Rated 5 out of 5 stars

Antonio

To give a positive review in the shopping experience would be a shame not to share and let other customers know. This team absolutely deserves it in every form. The quality of the product is more than expected and the communication itself is absolutely good. There was a small problem with the delivery due to the forwarder's fault and the team did their best to solve it quickly. My big recommendations for buying and working with this team.

23 January 2026
Unprompted review
Rated 5 out of 5 stars

The tracking was great

The tracking was great, product was well packed in protective foam, and the product was as shown in the promotions and factory photos. As what I mean for the product is a blue silicone torso, which feels great by the by. And has a nice jiggle and the scales give a good grip on it. Would recommend the S16 with scale pattern. I'm trying to keep the review PG

19 January 2026
Rated 5 out of 5 stars

Item arrived exactly as described…

Item arrived exactly as described Perfect condition, just as pictured "Great communicatior throughout the process Very responsive and helpful Smooth transaction the Item was very well-packaged for safe transit my Overall experience Excellent seller. will buv from again Highly recommend this seller "A pleasure to do business With

19 January 2026
Rated 5 out of 5 stars

Great experience!

Great experience!! Kept me updated and sent me pictures of my doll for my approval. Made a couple of adjustments and it was very easy.

13 January 2026
Rated 4 out of 5 stars

Over all, a good experience

The support was kind and professional, and the doll came with a several things for the maintenance.
My purchase got overlooked for being sent, but was quickly corrected when I sent an email asking about it.
I was a little confused, as the doll had the weight reduction option as the only option - you couldn't choose not to have it - but the doll is still quite heavy and difficult to manipulate because of its weight.
The extra clothing thrown in is just extra, so if you want anything high quality you will have to get it separately.
The implanted hair is a bit difficult to brush. I try to do it very carefully and gently, but the hair is difficult to brush, and gets tangled easily, though it was my first doll, so it may be my own fault for not having experience.
As for the actual usage; as you spread the doll's legs, the vaginal hole opens more and becomes more loose, and if the legs are fully closed, the vaginal hole becomes too tight to use properly. The holes are also difficult to reach from certain positions, limiting the options and positions able to be used.

Over all, I have had a good experience, and the above is just constructive criticism so people may know some of the few cons I found myself.
I have enjoyed the doll very much.

13 January 2026
Rated 5 out of 5 stars

Returning customer + another brand to praise

After my first silicone doll purchase in 2022, which was a model from Fanreal, I did another one in autumn 2025, opting for a Top-CYDOLL model, the 1,76m body with heads Beatrice and Elva.
I had no doubts about YourDoll since I knew them from back then, and of course I was not disappointed by services rendered, particularly with the LayAway Payment available. The doll from Top-CYDOLL meanwhile is wonderful and warming my heart each time I look at it. Since the silicone composition clearly is firmer to the touch than Fanreal's (of 2022), I have high hopes the product will last longer this time in pristine condition. Gear joints are also a big plus, as are hard hands and feet in matters of durability. I strongly advise anyone to chose these if applicable (and often included when on sale).

21 September 2025
Unprompted review
Rated 5 out of 5 stars

Hold the Manufacturer Respnsible

While the communication, manufacturing timeline, and shipping speed met expectations, the overall experience was disappointing due to the manufacturer and lackluster after-sales support.

It is important to note that Yourdoll acts as a middleman. In this instance, the manufacturer (Dolls Castle) provided a subpar experience; the packaging was insufficient, resulting in a damaged box, and the product arrived with defects. When I reported these issues with photographic evidence, the resolution offered was for me to attempt a manual repair at my own expense. This proved to be only a temporary fix.

Dora at the company worked with me on this. This also an almost $1900 custom order that we are dealing with at the moment.

26 August 2025
Unprompted review

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