Young With Solutions Reviews 

241
•
TrustScore 4 out of 5

4.2

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Looking at 104 reviews, reviewers had a great experience with this company. Customers frequently praise the incredibly helpful staff, noting that the onboarding process is exceptionally smooth, professional, and well-organized from start to finish. People consistently highlight the exceptional customer service and quick response times from dedicated account managers who genuinely care about project success. Though some customers experienced issues, a few reviewers were not happy with missed deadlines and unmet expectations during the initial sales process. A few other people also felt that communication broke down over time and expected deliverables were severely lacking, causing significant operational frustration for their teams.

What people talk about most

Staff

Customers consistently note positive experiences with staff, frequently highlighting the helpfulness and... See more

Customer service

Customers had positive experiences with customer service, noting that reviewers found the team super nice,... See more

Service

People report positive experiences with service, highlighting a smooth, collaborative process and quick,... See more

User experience

Users describe satisfaction with user experience, highlighting seamless onboarding processes and smooth brand... See more

Reviews shaping this summary

Rated 4 out of 5 stars

I recently worked with Sandy from YWS on a campaign and had a great experience. Sandy was very communicative and had quick response times. The collaboration was seamless, and she made the entire proce... See more

Rated 4 out of 5 stars

The YWS sales person gave us big promises and we didn't quite get the outcome we were sold (tons of message testing, channel growth and tiktok shop sales) BUT the account person assigned to our brand... See more

Rated 5 out of 5 stars

I worked with May on a brand collaboration and she was nothing g short of delightful! Very communicative and willing to address any questions or concerns I had. I hope to work with her again in the fu... See more

Rated 5 out of 5 stars

We've hired ALOT of agencies over the past 6 years. Never fully invested our time in marketing on Tiktok, but wanted to try. So we gave YWS a shot. Usually with agencies like this, you're given an acc... See more


Company details

  1. Social Media Agency

Written by the company

TikTok Education & Services.


Contact info

4.2

Great

TrustScore 4 out of 5

241 reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 58% of negative reviews

Typically takes over 1 month to reply

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.2

All reviews

(241)

94 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

I had a great experience working with YWS

I had a great experience working with YWS. From the start, their team (more specifically Joshua) was responsive, organized, and genuinely supportive throughout the collaboration process.

What really stood out to me was their understanding and flexibility when I became ill. They were incredibly considerate and never made me feel pressured to deliver content during a difficult time, which speaks volumes about how they value the creators they work with.

I truly appreciated their professionalism and kindness, and I would absolutely collaborate with them again.

19 April 2026
Unprompted review
Rated 5 out of 5 stars

Worked with them on a brand deal as a…

Worked with them on a brand deal as a creator and everything went smoothly! Received my payment fairly quickly. They are excellent with communication and very nice. I knew exactly what kind of content I needed to create because they provided a very detailed brief of what they were looking for but it wasn't a script which I appreciated!

23 April 2026
Unprompted review
Rated 4 out of 5 stars

Great experience overall

Great experience overall. The team is very responsive and understands TikTok trends well. They helped connect us with relevant creators and improved our campaign performance. There’s still some room to optimize communication and reporting, but definitely a strong partner for affiliate growth.

22 April 2026
Unprompted review
Rated 5 out of 5 stars

It was an absolute pleasure working…

It was an absolute pleasure working with Allina on the 'Date Like A Brand' campaign. The communication was clear, the process was seamless, and the entire collaboration was professional from start to finish I look forward to more collaborations. I highly recommend her and the team at Young With Solutions!

16 April 2026
Unprompted review
Rated 5 out of 5 stars

Excellent and professional experience

We worked with Sandy on a social media collaboration and as creators, Sandy could not have been more professional, transparent and supportive throughout the entire process. YWS is a great agency to work with and one we certainly hope to have the chance to partner with again!

14 April 2026
Unprompted review
Rated 5 out of 5 stars

Allina was awesome

Allina was awesome! Super easy to work with and answered all my questions quickly and thoroughly. This was an extremely easy partnership and I can't wait to work together in the future!

13 April 2026
Unprompted review
Rated 5 out of 5 stars

Great Experience from Start to Finish

I had a really good experience working with Young With Solutions. Everything was smooth from start to finish, and communication was consistent the whole way through.

Dave was great to work with—very responsive and made sure everything stayed on track. Any questions I had were answered quickly, and the whole process felt easy and well organized.

Overall, it was a great experience and I’d definitely be open to working with them again.

27 March 2026
Unprompted review
Rated 1 out of 5 stars

Refund promised after disputes — later reversed

I originally signed a 16-week TikTok Shop Accelerator agreement with Young With Solutions and was excited to work with them. Early on the sales process made it seem like they had a strong system for scaling TikTok Shop.

However, several of the structured deliverables outlined in the agreement were never provided in the format described (weekly content calendars, structured reporting, evaluations, etc.), and the engagement ultimately broke down after about nine weeks.

The most concerning part of this experience was what happened after the billing dispute.

After I filed chargebacks through my bank, YWS contacted me and asked me to cancel the disputes so they could issue a refund directly. Based on that representation, I worked with my bank in an attempt to resolve the dispute process.

Later, the position from YWS changed completely.

In their most recent email response, they stated that they will not issue any refund and consider the matter closed, even though they had previously communicated that a refund would be processed if the disputes were withdrawn.

Because of this reversal, the issue is now moving toward formal dispute resolution.

I am sharing this experience so that other business owners understand how this situation was handled and can make informed decisions before entering into an agreement.

29 March 2026
Unprompted review
Young With Solutions logo

Reply from Young With Solutions

Cody, thank you for sharing your experience. We've read both reviews. Our position on the billing and refund matter has been shared with you directly, and we'll continue to address it with you there.

Rated 5 out of 5 stars

YWS is a fantastic, reliable social media agency

Sandy, influencer manager at YWS is reliable, on top of things, efficient and very friendly. I really liked working with her as an influencer on a campaign, was paid super fast (after a couple days) upon posting. Entire schedule was laid out explicitly so there was no confusion, and was given a good amount of autonomy so that I could create the best content that works for my social media.

22 March 2026
Unprompted review
Rated 1 out of 5 stars

One of the worst agencies I have worked…

One of the worst agencies I have worked with. They sell you on a high-ticket program that they cannot deliver results. When I approached them about performance, they did nothing. Would not recommend to my worst enemy.

12 February 2026
Unprompted review
Young With Solutions logo

Reply from Young With Solutions

Tovy, thank you for sharing this. Our team worked on your account throughout the engagement, and results on TikTok Shop vary widely from one brand to the next. If you’d like to talk through your experience, please contact hello@youngwithsolutions.com.

Rated 4 out of 5 stars

YWS are very knowledgable about the Tik…

YWS are very knowledgable about the Tik Tok channel and have really helped us to overcome some complex issues we are experiencing with it. Our AM Fabian offered an exceptionally high level of support and we have very much appreciated his friendly demeanour, energetic and proactive presence along with his strong organisation and problem solving skills. Thank you Fabian.

18 March 2026
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look