Young With Solutions Reviews 

Not the best communication for the two employees I worked with. After working with them the first month, and them telling me how much they enjoyed my work and were excited to work together we hopped on a call. We were setting up a monthly retainer and during the negotiation they said they would get back to me and ghosted me. I sent messages in our slack channel and follow up emails but still no answer.

I've been here for years at this point and absolutely love it. People are great.

I would truly be lost without YWS they have been such a beacon of light in an otherwise confusing industry! And it’s not just one person it’s everyone I’ve come into contact with that have been tremendous help and there’s so much value in the course that you take upfront I have gotten some of my highest paying UGC deals through YWS I am forever grateful!

I’ve started a lawsuit against them.
Everyone here with the same experience - please reach out to me to join my lawsuit.
- youngwithsolutionslawsuit at gmail

Besides everything they did — lying, misleading, and not taking any responsibility — they clearly breached the contract. I invite anyone who has had a similar experience with them to join my lawsuit. It is already paid for and in the final steps of filing.

They promised deliverables and a timeline that they never provided, while taking a retainer for 3+ weeks with nothing to show for it.

They started by impressing me with a strategy video and slides before the sales meeting.

Then they took over an hour of my time selling me lies they could never deliver, like: I would have an onboarding with the full team, including a copywriter; a timeline for having ads live and ready by week 3 of working together; and at least 30 deliverables per month.

They also told me things that they later, after payment, changed.

For example, they said they would optimize and manage TikTok Shop. Then, in the “strategy call,” they said they wouldn’t do it much because my website was the best-converting channel — which it isn’t. They didn’t even do a basic check of the conversion rate or anything.

After spending 3+ hours of my time, plus days filling out all the brand details, they did the most basic research and came up with a “strategy” that was 1 slide inside a full slide deck they make for everyone. Even this one slide was totally off.

Only during my strategy call did I find out that the account manager didn’t even have access to the most important things I had spent hours and days preparing for them.

I needed to keep asking for things, managing, following up, and keep getting excuses and requests for more meetings, just so they could push the delivery further.

After 2+ weeks of nothing moving, I didn’t get any creator to approve or any options to send products to affiliates. I was doing the managing and pushing, while continuing to hand them the marketing strategy and finding out that there wasn’t actually a whole team — just one account manager who seemed like he had taken on too many customers to handle.

All this time, they continued charging a monthly retainer while not moving anything forward.

I saw where things were going and tried to stop it in week 3, but they refused to refund me, even though they hadn’t done anything they committed to in the sales call or in their contract. They hadn’t even started.

We engaged Young With Solutions in February 2023 for a TikTok content partnership. It was a significant investment for our company, and unfortunately the experience turned out to be extremely disappointing.

Before signing, I had already raised concerns about paying such a large amount upfront. The initial proposal was around $16,000, so I specifically asked to limit our initial commitment to $8,000 until we had seen and approved the content. Young With Solutions agreed to this arrangement.

Unfortunately, the collaboration did not deliver what I expected from such an expensive service.

What happened afterwards is the main reason for this one-star review.

On February 14, 2024, Young With Solutions contacted us to say that the commercial terms of our original agreement were no longer feasible for their company. They offered either to revise the scope of the collaboration or return our funds and end the relationship amicably.

That same day, February 14, 2024, I chose the refund and immediately provided our bank details.

By June 25, 2024 — more than four months later — I still had not received the promised refund. I therefore had to contact them again and ask them to process it as soon as possible.

For me, this goes far beyond simply being disappointed with the quality of a service. When a company explicitly offers in writing to return a client's money, receives the bank details, and more than four months later the client is still chasing that refund, I find that way of doing business extremely difficult to trust.

Looking back, I particularly regret that I ignored the warning signs I had identified myself before entering into the partnership.

Based on my experience, I would never work with Young With Solutions again. I would strongly recommend that any business considering working with them — particularly when a significant upfront payment is involved — carefully review the contractual terms, payment conditions and refund provisions before committing.

I found them to be a very polished and effective sales/marketing machine, but not sufficiently focused on understanding the customer's needs. The process consume time, felt highly standardized, and I found them inflexible when our needs did not fit their normal process. My impression was that the organization was optimized more around selling and collecting revenue than adapting to the customer.

Update (Beware)- 9.8.26 YWS charged our credit card for $3300 last week without approval. The charge was disputed for Fraud since they did not have permission to charge the card. They have a policy (that their contract they sent me confirms) that funding an account is approval for spend. They spent money that was not in the account and then instead of realizing their mistake they charged our card when we told them that this was their mistake.

I wouldnt work with this company. They dont have their act together and will resort to stealing money from you if they make a mistake, which they will.

UPDATE – 9/4/26: YWS attempted to have this review removed by claiming that we were not a legitimate customer. I appealed the removal and provided invoices, proof of payment, and other documentation confirming our business relationship. The appeal was successful, and the review was reinstated after our customer relationship was verified.

Instead of addressing the issues raised in this review, they attempted to challenge whether we were even a customer. Fortunately, we had extensive documentation to prove otherwise.

UPDATE – 8/14/26: Since posting this review, the owner contacted us requesting that the $2-3k for remaining balances owed to creators that YWS hired without our approval. The email also stated that these creators may go “public” if they are not paid.

For context, we followed the creator-spending process YWS established, which required us to pre-fund an approved balance that they could draw from. YWS exceeded the available balance and incurred additional creator expenses without receiving our authorization. We do not believe a client should be responsible for expenses an agency chooses to incur beyond an agreed-upon budget without approval.

What is most concerning at this point is that, rather than resolving the balances resulting from their own budget management, YWS is telling us that the unpaid creators may publicly complain. After paying approximately $26,000 in agency fees, we are now potentially facing reputational issues over roughly $2,000-3,000 in creator expenses that we never authorized.

Original Review:

I worked with this company for approximately four months. We were initially sold on one strategy, only to have it changed midway through the engagement. Had we known from the beginning that this would ultimately be the approach, we would not have signed the contract or paid approximately $26,000 in agency fees.

What made the experience more disappointing was learning that several of the content creators they hired made repeated attempts to contact the agency for content direction and did not receive the support they were seeking. That was not the level of service we expected when hiring a professional agency.

I've worked with many vendors over the years, and this experience ranks among the worst. I don't expect an agency to guarantee success—that ultimately depends on the brand, product, and market. However, I do expect the strategy presented during the sales process to remain consistent unless changes are discussed and agreed upon, and I expect the agency to provide the level of service it was hired to deliver.

There were also significant issues with how creator payments were managed. Our arrangement was to maintain a $5,000 pre-funded balance that the agency could draw from for creator expenses. Instead, additional expenses were incurred beyond the available funds without our approval. Had we been asked to authorize those additional costs beforehand, we would not have approved them.

After everything that occurred, I requested a partial refund equivalent to one month's agency fee because I did not believe the services delivered justified the amount we paid. I never received a meaningful resolution to that request, which is ultimately why I decided to share my experience publicly.

Based on my experience, I cannot recommend this agency. After approximately $26,000 in agency fees, advertising spend, creator costs, and other related expenses, our TikTok performance was no better than before we hired them. From our perspective, the engagement was a costly disappointment, and the subsequent dispute over unauth

I've been working as a creator for YWS for 2 years now and saying they've changed my life is an understatement.

They have allowed me to leave my full time job and become a fully self employed content creator working with numerous brands with consistent income.

Not only do they match you with brands but also give you incredible guidance & support throughout - matching you with a client success manager who helps with ideation, planning and insights!

Specific shoutouts to: Acsah, Daniella & Monica for their incredible hard work, patience and genuine desire to see myself as a creator succeed.

The best decision you can ever make is taking a chance on YWS.

As an Australian brand trying to break into the US market, we needed a team that understood both regions. YWS delivered exactly that. Their creator network spans multiple countries, and they found US-based creators who genuinely resonated with our outdoor gear products. The onboarding process was thorough—they didn't just rush us into campaigns. They took two weeks to understand our brand voice, analyze competitors, and build a proper strategy. Six months in, we're doing $60K/month through TikTok Shop alone. Anastasia manages our account with precision and truly cares about our success.

I recently began working with Joshua from YWS and I couldn’t be happier with my experience.

The whole collaboration was seamless, the communication was always quick and payment was processed in a timely manner. I’m looking forward to potential collaborations in the future and would highly recommend!

I worked with Sandy Mena on a recent project and she was excellent! She was clear with the project, and the deliverables they needed and helped facilitate the project from beginning to end with quick follow up to any questions.
I highly recommend working with YWS!l

6 months and not a single sale. They seem to be doing the typical ad agency approach where they advertise themselves heavily, over promise during their sales call, and then just outsource the work overseas. Would not recommend.

I recently worked with Sandy on a YWS campaign and she was the best! Quick and seamless communication & overall an amazing person to be in contact with!

Dave was incredible kind, professional, and helpful during the collaboration.

YWS has been amazing in every aspect. We needed to launch TikTok Shop and had no idea where to start. They handled everything and we are now making sales daily. They are a great partner and their team is so easy to work with. Happy we found them!

Great team and support - good communication and process. We feel like this channel can truly be successful with the help of the YwS team!!

Very communicative and easy to work with!

I had the best experience working with YWS on an influencer campaign! Sandy was very communicative and supportive throughout the process and I would be excited to work together again in the future!

Worked with Sandy several times and she’s amazing! Very helpful, professional and responsive! It’s always a pleasure working with her:)

Acsah is AMAZING to work with. She was so sweet, knowledgable, and I had an all around great experience with her. She knows her stuff and was very friendly and professional to both the brand and creators. You can tell she really cares about her work and wants to get the best results possible. Would highly recommend working with her if you get a chance!