Yimbly Reviews 2,925

TrustScore 4 out of 5

4.1

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Review summary

Created with AI, based on recent reviews

Evaluating 1,786 reviews, reviewers had a great experience with this company. Customers are really happy with the products, often describing them as high-quality, attractive, and exactly as described. Many appreciate the speedy and efficient delivery service, with items arriving promptly and well-packaged. The overall service, from ordering to communication, is frequently praised as excellent and professional. However, some customers also noted issues with orders, such as items arriving in multiple parts on different days, or missing parts, which caused confusion and delays. There were also occasional complaints about misleading advertisements, difficulties with assembly instructions, or items not meeting expectations regarding functionality or size. A few people experienced problems with delivery, including parcels being undone upon arrival or significant delays without communication.

What people talk about most

Product

Reviewers mention positive feedback about product quality, with many describing items as excellent, great, or... See more

Delivery service

Consumers find delivery service to be positive, with many reviewers praising the speed and efficiency of... See more

Quality

Clients share positive opinions on quality, with many reviewers praising the health and strength of plants... See more

Order

Reviewers highlight ambiguous aspects of order, with many praising the ease of ordering online or by phone,... See more

Service

Customers had positive experiences with service, often describing it as excellent, quick, and efficient from... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Would have been 5 star but I didn't know the shed was in 2 parts and they were delivered separately on different days for some reason, fortunately I was in to receive the second part. Very pleased... See more

Rated 4 out of 5 stars

Appliance (large air fryer) arrived well-packaged and on time. It is simple to use and generally makes life easier by meaning that we rarely need to use our large oven. However, its one negative poin... See more

Company replied

Rated 4 out of 5 stars

Order was delivered promptly. There was a problem when one of my items arrived in that a part was broken. Customer service was very quick to respond to my email and photos showing the damage and a rep... See more

Company replied

Rated 4 out of 5 stars

Order arrived very quickly and the delivery drivers unwrapped and assembled the sofa. The reason I only gave it 4 stars was because it is quite hard to sit on, otherwise the colour is exactly as the s... See more

Company replied


Company details

  1. General Store
  2. Furniture Store
  3. Garden Furniture Shop
  4. Home Goods Store
  5. Outdoor Sports Store
  6. Pet Store

About Yimbly

Written by the company

YIMBLY | FIND IT, BUY IT, LOVE IT

Our range spans from furniture, home and garden essentials, to pets, electricals, and more. We've carefully curated our high-quality products to offer the best value for you.

Our mission is to relentlessly pursue the best products for you. Our goal? To be that one-stop destination that prioritises your time, cherishes your investment, and earns your trust.

We've carved a niche as a shopping experience that puts customer trust at its forefront, offers a wide variety of consumer friendly products, and uplifts the genuine voices of our dedicated community. We seek to be the anchor point for consumers who prize quality, authenticity, and an enlightened shopping journey.

Free Delivery On Orders Over £50

Written by the company

Next Day Delivery also available
All items purchased with us are sent to you by our carefully selected trusted Yimbly partners, orders over £50 are delivered free. For orders under £50 the delivery cost is £2.99.

Free 30 Days Returns Policy

If you're not entirely happy then just return it

We do not charge you a restocking fee so it is free of charge to return the product(s) to us, all you would be required to do is cover the cost of the return shipping unless the item is faulty or damaged.

Contact info

4.1

Great

TrustScore 4 out of 5

3K reviews

5-star
4-star
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1-star

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Rated 4 out of 5 stars

Good price

Good price, easy set up, easy to move around

4 May 2026
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Reply from Yimbly

Thank you for your fantastic feedback. We are so pleased to hear that you are happy with the pricing and that you found the item both easy to set up and convenient to move around. Providing practical, high-quality products at great value is always our aim, and your comments are greatly appreciated. We hope to welcome you back to our online store again soon.

Rated 5 out of 5 stars

Very professional

Very professional

4 May 2026
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Reply from Yimbly

Thank you for your kind comment. We are very pleased to hear that you found our service professional, as maintaining high standards is incredibly important to us. Your feedback is greatly appreciated, and we look forward to serving you again in the future.

Rated 5 out of 5 stars

Order was delivered on time and once my…

Order was delivered on time and once my husband got to grips with the screws and washers we have 6 very nice chairs, a table and a lovely parasol. A very good buy on my part.

4 May 2026
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Reply from Yimbly

Thank you so much for sharing your wonderful experience with us. We are delighted to hear that your order arrived right on schedule and that, after a little bit of assembly with the fixtures, you are now enjoying your beautiful new table, chairs, and parasol. It sounds like a fantastic addition to your home, and we certainly agree that it was a very good buy on your part. Thank you for your support, and we hope you have many lovely days enjoying it.

Rated 5 out of 5 stars

Always a pleasure to deal with

Always a pleasure to deal with

27 April 2026
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Reply from Yimbly

Thank you so much for your wonderful comment. We are delighted to hear that you always have a pleasant experience when dealing with us, as providing consistent and friendly service is incredibly important to our team. Your continued support is greatly appreciated, and we look forward to assisting you again soon.

Rated 5 out of 5 stars

Lovely chair


Very pleased with whole process. Easy to order, quick delivery and assembly simple. Quality very good for the price. Will order from you again.

4 May 2026
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Reply from Yimbly

Thank you so much for taking the time to share your experience. We are absolutely thrilled to hear that you found the ordering process straightforward and that your items arrived promptly. It is wonderful to know that the assembly was a breeze and that you are pleased with the quality and value of your purchase.

Rated 3 out of 5 stars

It was the build from hell

It was the build from hell. Following the instructions build it, next diagram take the screws out to fit another piece, also screws and nuts and bolts not easy to use being so small and having sausage like fingers. But it got built in don't know were they get the timescale from to build it .It was easy a 6hr build for 2 people

1 May 2026
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Reply from Yimbly

We appreciate you sharing your experience with the assembly process. We recognise that small parts and unexpected instruction steps can make building challenging, especially for the time estimated. We are reviewing our instructions and component sizing.

Rated 2 out of 5 stars

The instructions are terrible

The instructions are terrible, the pieces are not clear which they are, it’s taken 6 hours already, and still only half done. I have no idea if it will ever get finished. I have three people building it. They are really fed up, so it’s being left at present. Would never buy flat packed again.

3 May 2026
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Reply from Yimbly

We appreciate you sharing your experience. We are sorry to hear about the difficulties you encountered with the assembly and the unclear instructions. We are reviewing our product and instructions to prevent similar issues.

Rated 1 out of 5 stars

The bamboo rocking chair is a useless…

The bamboo rocking chair is a useless rocker and had to be repaired before being useable and the metal components are not substantial

3 May 2026
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Reply from Yimbly

We are truly sorry to hear about your experience with the bamboo rocking chair. Please reach out to our support team at support@yimbly.com, where we can assist you further.

Rated 5 out of 5 stars

Very helpful with order and very…

Very helpful with order and very satisfied with order good company to order from also

3 May 2026
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Reply from Yimbly

We're so happy to hear we were helpful and you're satisfied with your order. We appreciate your positive feedback!

Rated 5 out of 5 stars

Great smoker bbq

Great smoker bbq, cant wait for the summer to try it out, got it at a great price and hardly any assembly,very pleased.quick delivery too.

3 May 2026
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Reply from Yimbly

We are so happy to hear you are pleased with your new smoker BBQ and its quick delivery! We hope you have a fantastic summer enjoying it.

Rated 5 out of 5 stars

The whole sale process was easy to…

The whole sale process was easy to follow, the website is very good. The order arrived on time, it was well packaged. Every stage of the process was updated by email. Good company to shop with.

23 April 2026
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Reply from Yimbly

We are so pleased to hear you had such a positive experience with our website and delivery process. We truly appreciate your kind words and excellent feedback!

Rated 5 out of 5 stars

Order dispatched as promised

Order dispatched as promised. Very good service and happy with product.

24 April 2026
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Reply from Yimbly

We're happy to hear your order was dispatched as promised. We appreciate your kind words about our service and product.

Rated 5 out of 5 stars

Sun shade.saw the gazebo in the daress…

We saw the gazebo in the daily express it was just what we were looking for and the price was good, it arrived a few days later. We started putting it together early the next day and apart from me not reading the instructions properly all went well. We are very pleased with the finished unit it looks good and is well maid. I would not hesitate to order from Yimbly again.

1 May 2026
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Reply from Yimbly

We are so pleased to hear you are happy with your gazebo and that the assembly went smoothly! We truly appreciate your kind words and positive feedback. We look forward to assisting you again.

Rated 1 out of 5 stars
Yimbly logo

Reply from Yimbly

Hello, I can see your order was delivered on 27th April https://www.evri.com/track/parcel/H04AQA0005544041/details. Please reach out to our support team, support@yimbly.com, and a member of the team will assist you further. We also recommend reaching out to Evri to open an investigation.

Rated 5 out of 5 stars

Forgotten what I ordered

Can’t remember what I ordered but whatever it was, it came in great condition and on time.

1 May 2026
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Reply from Yimbly

We are so glad your order arrived in great condition and on time! We appreciate your positive feedback.

Rated 5 out of 5 stars

Absolutely incredible customer service…

Absolutely incredible customer service at this company. They dealt with my issue immediately and were very helpful and polite. Great product and price. 5 stars 🌟 Keep up the good work!

24 April 2026
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Reply from Yimbly

We truly appreciate your kind words! We're so glad we could resolve your issue quickly and that you're happy with our product and service. Thank you for your support!

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