Yeticasino Reviews 

236
TrustScore 2 out of 5

1.9

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Review summary

Created with AI, based on recent reviews

Evaluating 43 reviews, most reviewers were unhappy with their experience overall. Many people expressed dissatisfaction with the website and reported significant issues with the product, noting games rarely paid out, had dead spins, or lacked bonuses. The refund process was also a major point of contention, with customers struggling to receive winnings even after extensive documentation. However, some people experienced quick and efficient withdrawals. Conversely, many customers faced significant challenges with the verification process, often requiring extensive documentation or leading to account closures. Some reviewers also found customer support unhelpful.

What people talk about most

Payment

Consumers find payment to be ambiguous, with many reporting significant difficulties and delays in... See more

Website

Reviewers highlight negative aspects of the website, with many expressing strong dissatisfaction and advising... See more

Product

Reviewers express significant dissatisfaction with the product, particularly regarding game payouts and bonus... See more

Refund

Customers express significant dissatisfaction with the refund process, often encountering difficulties when... See more

Customer service

People report ambiguous experiences with customer service, with some finding it easy to contact and praising... See more

Reviews shaping this summary

Rated 2 out of 5 stars

I am thinking about self excluding and cant find a page to manually self exclude. Ive been looking for 30 mins now. So either you can only talk to a live chat to do it or it is very much hidden in t... See more

Rated 1 out of 5 stars

Absolutely trash box. All bonuses mostly empty. Got few what paid little money but 90% all dead absolutely. If you play more than 50p or 1£ you basically toasted in any way possible. Once give me my m... See more

Rated 1 out of 5 stars

!Complete scam! Will happily let you make deposits with fake bonus emails also, the withdrawal process is bizarre asking for photos of banks cards used etc. No other casino site has ever asked for... See more

Company replied

Rated 1 out of 5 stars

SCAM CASINO, quite happy to take deposits, but then when withdrawing is impossible. Never received my money. Even though jumping through all their hoops with verification. Completely untrustworthy,... See more


1.9

Poor

TrustScore 2 out of 5

236 reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 19% of negative reviews

Typically replies within 24 hours

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1.9

All reviews

(236)

43 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 3 out of 5 stars

Very popular casino

This is a very popular casino, many people play here. The casino is attractive with its collection of games, for example, the most popular ones are of course slots, table games and video poker. The casino offers very interesting bonuses and I also recommend taking part in tournaments. Unfortunately, there are also negative reviews, so the casino should pay attention to the problems of its players, so my score is 3.

2 March 2022
Unprompted review
Rated 1 out of 5 stars

Absolute scam artists

Absolute scam artists . As soon as you win decent money they block your account. I’ve even ended up following true complaints procedure. Total joke they’ve ended up getting me to send sensitive documents to an unsecured generic email address. I’ve asked several times for acknowledge of the documents. They just ignore you. Beware , scam

15 February 2022
Unprompted review
Rated 1 out of 5 stars

scam site

L&L casino
they don't pay the win and make up a story your self excluded. you ask for proof and they can't provide it as it never happened. they also lie and say the UKGC have a rule that anyone self excluded gets their money back win or lose that's a lie but even if it was true there are loads of complaints NOT giving money back when self excluded. they are a con company avoid at all costs.SECOND PART in response to their response. note they will not comment on the fact they advise the UKGC say all deposits to be refunded win or lose when they know they have kept money from people that lose and not paid people that win.they can't comment as they know it can be disproved. they have already been fined for allowing excluded players to play .

10 February 2022
Unprompted review
Rated 1 out of 5 stars

Having the same problem as lots of…

Having the same problem as lots of people trying to get my withdrawals paid but asking for proof of my identity on 2 occasions, I past the verification process at the first attempt but then customer services rejected it, so I've had to send more evidence, now in touch with the gambling commission who are now taking a very keen interest in my case and in regular contact with regards to my withdrawal process application

20 January 2022
Unprompted review
Rated 1 out of 5 stars

Scamers

Scamers , i deposited 3000 when I try withdraw 600 they start asking for documents i passed security, then they asked for additional documents when I sent it , they closed my account did not payout winnings, cheaters and scamers don't play there..

6 December 2021
Unprompted review
Rated 1 out of 5 stars

Please aviod at all cost bunch of…

Please aviod at all cost bunch of theives takes ur money then when u win don't want to pay out start asking to verify your account but not at start when u sign up but 3 weeks after depoisting money , but only when your've had a big win keep well away

26 November 2021
Unprompted review
Rated 1 out of 5 stars

BEWARE AVOID THIS IS A SCAM CASINO THAT…

BEWARE AVOID THIS IS A SCAM CASINO THAT DOES NOT PAY WINNINGS OUT!!!!

Really bad casino actually a SCAM Casino BEWARE!!! They took multiple deposits and didn’t pay out on wins still have over £7000 in my account which would have put me in profit on this account it was won on a 50X Crazy Time via Evolution Gaming have even contacted Gionata La Torre who is one of the owners of Evolution Gaming. I have been through a 2 week enhanced due diligence process could not have provided them with anymore proof or info to show my funds are legitimate. 100% avoid this SCAM Casino like the plague!

The enhanced due diligence process with this Casino is beyond a joke and I don’t believe their staff are even competent to do it. I have provided yeticasino with more documentation than what I needed to purchase land and property via UK Solicitors. They really do just drag the process out hoping you’ll leave them alone so they don’t have to pay you.

The worst thing of all is this SCAM
casino now has all your private data Please do not use them in the first place as they’re up to no good.

By far the worst casino I have ever used

22 November 2021
Unprompted review
Rated 1 out of 5 stars

Terrible just terrible avoid

Terrible just terrible avoid, try everything they can to no verify you. Ask for documents and documents, then can’t read them right when sent. Take ages to verify still not and doubt I’ll ever get my withdrawal

16 November 2021
Unprompted review
Rated 1 out of 5 stars

I came across this site after a…

I came across this site after a recommendation from another website. Here is my honest review.
I deposited a sum of monies and lost, which is fine. I then deposited approximately £1500 more and straight away my account was blocked. They asked me to send verification documents which is also fine, however once I sent the usual ID, Bank card, utility bill to them they stated I needed enhanced checks done. I then stated that I just wanted my deposit refunded and I would go else where as I didnt feel comfortable with the intrusive documents they asked for and they said to me that they would keep the money and not allow me to withdraw unless I sent them; three months bank statements from both if my accounts, mortgage papers, mortgage payment papers, marriage certificate, and probably more as Im still waiting for a response.
I can honestly say that its the first time Ive come across a casino asking for this much information. I was asked less questions when getting a mortgage.
Stay away and use a reputable bookies, these guys dont care about customer service.
I would argue that its probably best to stay away from all online casinos other than the big 6, as they treat customers normally. Its my fault for believing a third party website that Yeti was a good place and welcoming.

2 November 2021
Unprompted review
Rated 5 out of 5 stars

No problem.

I joined last week. I cashed out today £200 and was in my bank account around 3 hours later. I was a bit scared after reading reviews but I had no trouble.

15 October 2021
Unprompted review
Rated 1 out of 5 stars

I've being using this site for about…

I've being using this site for about four months never had a problem until I won 10 grand and wanted to withdraw it, then all of a sudden there was an issue with the card payments , which they were happy to expect over the course of 4 months , I sent them all the documentations and that what.. they asked for but still they went ahead and blocked my account and kept the funds ...

10 September 2021
Unprompted review
Rated 1 out of 5 stars

Biggest scam casino I played at

Biggest scam casino I played at . I'm trying all online casinos . This is the biggest scammers thus far . I made 5 transactions. 2 they never even loaded. They say they didnt receive payment . Even though I showed proof on my bank statement. When I said I know you guys are a scam they didnt even correct me . Lol

Stay away if you like your money .if you dont likeyour money then rather send it to me I'll provide you with my bank details . Lol

4 August 2021
Unprompted review
Rated 1 out of 5 stars

I am so disappointed with yeti casino

I am so disappointed with yeti casino. Im struggling to verify my account even tho i have send all my documentation via email and i have made a deposit and my funds are still not showing. And thats after i have send thru proof of payment. I am really not happy

3 August 2021
Unprompted review
Rated 1 out of 5 stars

A leader in False Advertising to get…

A leader in False Advertising to get you to sign up to thier con.
Online Casinos like this should be scrutinised and bannished to the deepest ocean.
Check out the Promise of a No Deposit Bonus of 23 Spins they lure you with to sign up too.
Once your all signed up experience the reality that in order to get your no deposit bonus they require you to immediately deposit a minimum of £10uk sterling.
Call their support desk and be confronted of being accused by the low life phone staff that you had no intention to deposit with them anyway.
I suggest they would be better off on Uni ersal Credit than chose to deceive the general public for the sake of getting a salary every month.
Move on from this Casino and their affiliate online casino sites.
Beware there are several of them.
AVOID at all times..

24 July 2021
Unprompted review
Rated 5 out of 5 stars

Honest review here

Honest review here. Was worried about a withdrawal after reading the reviews but no problem whatsoever and in my bank within 24hrs. After a few more withdrawals they asked me to verify my account. Uploaded pics of what they asked for ( 3 items, passport, bank card, proof of adress) and again within 24hrs I was verified. Not sure what others have experienced but I can honestly say there's no problem with getting money from this casino.

1 July 2021
Unprompted review
Rated 1 out of 5 stars

Worst worst worst ever!

Worst worst worst ever!! Stay away, my husband has just reported them to the gambling commission. They are asking for the ridiculous amount of documents. He has sent them everything and they still come back with more requests and still have his £3000 withdrawal!! Stay away stay away. He wishes he had read their reviews first.

22 June 2021
Unprompted review
Rated 1 out of 5 stars

Don’t be like me...just avoid!!!

Wish I had read reviews beforehand. Please for your own sakes avoid this site!!! Thankfully I’m finally learning my lesson this is just another in a long line of sites that are in it to make a quick buck, and I’m sure they will make a pretty penny from it. The customer service received was beyond disgusting, spend money with them and the treat you like dirt. I was nothing but civilised and they were just complete ignorant. I can really understand why some chose to use expletives sometimes I really do.

4 June 2021
Unprompted review

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