I am thinking about self excluding and cant find a page to manually self exclude. Ive been looking for 30 mins now. So either you can only talk to a live chat to do it or it is very much hidden in t... See more
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I am a new player registered with Yeti…
I am a new player registered with Yeti last Sunday and deposited R155,00 into yeti via bank transfer. I did not make use of any bonus. With a huge luck after about and hour I won R5100,00 and decided to cash out. Then everything started. They asked me document, which is fine... but they wanted it first in PDF. Then they said no, they wanted it not photo-scanned but photographed. Then they accepted some and rejected others. Then they accepted what they rejected and rejected what they accepted. Then, when all documents was fine, they then asked for additional documents. It was becoming clear that they were giving me the run-around as I was a first time player and they did not want to honor the withdrawal. Now there are no correspondence from them. I guess my account will be closed shortly after this. Stay away. They are crooks!
Nice casino alot of games to choose…
Nice casino alot of games to choose from just hard to get a big win 1000x been with thos casino for a year now haven't once got a huge win. Most i think was 500x.
Avoid at all costs joke of a site
If I could give no stars I would . After depositing and receiving no bonus I contacted customer service who where slow as fk further more I'm told I'm not eligible because my IP address has joined same or a sister site not true hence why I'm here so I have to gamble my deposit begrudgingly terrible service that leaves a bad taste I should of checked before
what a joke these guys…
what a joke these guys are.....registered got my 23 free spins....cut a long story short I worked my way upto nearly 3grand in bonus cash and after playing for a while went down to 2400 which then went into my cash balance so then I went to withdraw the person or robot I spoke to on chat said my account need to be verified to be able withdraw then next day it was declined n removed from my account.....they say it got removed cause my spins were over 5 pound which is against the bonus rules....am sorry but if goes into the cash balance shudnt it be mine
This has got to be the best casino site…
This has got to be the best casino site I have been too. Great and quick costumer service. The next day pay out and their turn over is great. I always win. They are very fair with their games. The bonuses in the games are great and never lacking. All around a fantastic site.
bunch of theifs no bonus at all save…
bunch of theifs no bonus at all save you money more chance of winning the lotto than getting a bonus
Yeti keep logging me out when i press…
Yeti keep logging me out when i press home button to reselect a game when after won i then couldnt win at all ever game play speeded up no feature or bonus after 170 spins in my opinon there tracking your account to control your wins otherwise a vpn would not be againt there rules ive been allowed to deposit 350 pounds without verifiying myself have not had the pleasure of a withdrawl as yet i know in gambling we loose n we win it happens but surly they cant affect game play to prevent your win or feature you can clearly notice this happening
Biggest scam artists in the casino…
Biggest scam artists in the casino world!! Don't waste any money on these scum
Wouldn't let me withdraw when winning…
Wouldn't let me withdraw when winning £40k. Asked me for about 8 documents and then finally said I failed due diligence checks stating I couldn't afford a £300 deposit even though I'm in full time work.
Then closed my account.
Avoid this casino like no other!!
I did a payment via my cellphone…
I did a payment via my cellphone straight on the casino app. The money was deducted from my absa account with a reference number and when i contacted customer service i spoke with 2 agents and they want me to send a bank statement or proof of payment buylt i cannot from my cellphone. Bad service really necause where is my money!!!
I have excluded myself for gambling…
I have excluded myself for gambling addiction,
and I dont understand why casinos like Yeti, are not verifying new depositing players,
I mean after 1 transaction surely one would thik they would follow up, make sure all is in order and verify if you not listed with a gambling addiction, by doing so wont allow me to deposit and waking up the next morning on a bed and not on the street , I urgently need this reviewed and refund my deposits cmanson81 is my user name
craig eric manson
dob 26/7/81
Awful
Awful, been a whole week to verify documents and still not verify. After so many documents requested. Still waiting. Awful awful
Today 19/3/21. 2 weeks later still pending withdrawal awaiting for verification....
all the tac tic used not to pay out! Awful.
Temping to close my account permanently and just let them keep the money but I thought I want to see what else they will come up with how they wont pay..
Worsest customer service ever.
Disgraceful
Being called a lier and then getting spoke to like a child is a utter disgrace coming from customer services i would stay clear of this site
This is the worst casino ,they are a…
This is the worst casino ,they are a bunch of thiefs I've been waiting two weeks to be verified and they keep coming back with requests to send my document's which I have done ,I will be taking this matter further ,you guys are taking all these peoples hard earned money and messing them around this is unacceptable.deposits are easily processed when it comes to withdrawals you need to verify.bull$#!¥. I will make sure that this does not end here.
Your service is pathetic and I will make sure that this gets recognized.
Stay away from this casino Everything…
Stay away from this casino Everything is under their control. I am sorry that I have to give a star to this filth
They give you only one winning on the…
They give you only one winning on the first deposit and thats it ... Don’t spend time and money on this app
Poor takess ages to verify your account…
Poor takess ages to verify your account and pay out. Poor customer service. Avoid
Fraudulent
Deposited £50, told I can't use there casino since I'm self excluded from their sister site. No problem, just give me my money back I say to them. Turns out in order to get my money back which I never got to use, I have to verify myself and pay 5% of it. I can't even get a refund and have the account closed. Don't play here at all costs.
Played here for a while and have a…
Played here for a while and have a verified account. How never actually won until now (that’s gambling).
Now actually made a withdrawal, and they said I need to verify my card details. A bit odd as I’ve been losing money with the same card without issue?
So send them what is requested.
Five days later, I am still waiting for the to verify my card?
Five days to look at 2 pictures?
Even when the do verify it, I’ll have to wait an addition 3-4 days for my money??
So a withdrawal that’s meant to take 24 hours, will now take a minimum of 9 days if they process it (which they won’t, because they don’t work weekends)!
When you consider that there are a number of sites out there that can and do pay out in seconds, this really isn’t on.
As soon as I get my money, I’ll be closing the account.
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