Yes Chef BoxesReviews 

147
TrustScore 2.5 out of 5

2.3

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Rated 1 out of 5 stars

I placed an order that should have been delivered on the 23/02/2024 on the 15/02/2024 I got an email saying they had my order but the system had lost my delivery date and could I email back the date f... See more

Rated 5 out of 5 stars

Tried out a box of 4 different meals and was really impressed. All the ingredients were complete, very fresh and tasty. Recipes were ready to follow and each portion was very generous! We even had a l... See more

Company replied

Rated 2 out of 5 stars

Sadly, very disappointed. Vegetables were over and rubbery, some leeks not usable. One meal did not contain the milk bags (do not know quantity involved in a ‘bag’ of milk so could not substitute very... See more

Company replied

Rated 5 out of 5 stars

We are really impressed, tonight my 10 year old son make the crispy fish burgers without any input from me and they were delicious, so I can only assume the recipe cards are easy to follow, not that... See more

Company replied

Company details

  1. Food Products Supplier
  2. Wine Store

Written by the company

Recipe Boxes delivered fresh to your door every week.


Contact info

2.3

Poor

TrustScore 2.5 out of 5

147 reviews

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2.3

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(147)

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Rated 1 out of 5 stars

Meat and fish smelt bad

Meat and fish smelt bad a day after my box arrived

3 May 2021
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Reply from Yes Chef Boxes

Hi Laura,
Our protein is vacuum packaged. This means your meat and fish is vacuum sealed for freshness purposes. During this process, some oxygen is removed from the packaging to preserve the quality. This can cause a sulphur or "eggy" smell when opened. All you need to do is open up the package and allow it to sit for a couple of minutes before cooking and the smell will disperse.
Kind Regards
Yes Chef Boxes

Rated 5 out of 5 stars

Amazing

Amazing, and so worth it!

3 May 2021
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Reply from Yes Chef Boxes

Hi Isabel,
Thanks for your feedback, we really appreciate it!
Regards
Yes Chef Boxes

Rated 5 out of 5 stars

Quality but bad website!!

The food is good quality and the recipes easy to follow. What is spoiling this whole experience is the Web site and lack of communication from the team. If this dosnt improve I will have to go back to Gousto which I really dont want to!!

2 May 2021
Rated 3 out of 5 stars

Hit and miss

Hit and miss. I was initially very impressed with the first meal (lamb and mint burgers) which seemed to be higher quality than various competitors’ boxes. Thai fishcakes were good but didn’t look like the picture. Katsu curry was a disappointment and the onion bhaji burger was a fail.

Being used to other boxes where the ingredients were all the suitable size it seemed a bit wasteful and easy to make a mistake when two of the recipes had a tin of coconut milk that was twice the amount the recipe needed.

I also found the website unclear. Did signing up for a subscription mean the same four meals every week?

2 May 2021
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Reply from Yes Chef Boxes

Hi Craig,
Thank-you for taking the time to leave us feedback, we appreciate your time.
We are glad you have enjoyed some of our recipes, we are working on sourcing varying sized ingredients but its often cost prohibitive.
We are constantly developing and improving our website inline with client feedback.
Kind Regards
Yes Chef Boxes

Rated 5 out of 5 stars

Delicious food

Delicious food delivered fresh to the door and friendly, accessible staff. Really excellent. Thank you.

30 April 2021
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Reply from Yes Chef Boxes

Hi Norma,
Thank-you for taking the time to feed back on your Yes Chef Box experience, we are glad you are enjoying our boxes.
Kind Regards
Yes Chef Boxes

Rated 5 out of 5 stars

Excellent choice of dishes

Excellent choice of dishes, good quality and easy guides to follow.

30 April 2021
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Reply from Yes Chef Boxes

Hi Lauren,
Thank-you so much for your feedback, we are really please you are enjoying our boxes.
Kind Regards
Yes Chef Boxes

Rated 5 out of 5 stars

Quality products

Quality products. Everything weighed and individually packed. Generous Portions of all ingredients. Easy step by step recipe cards to follow. Fool proof. I ordered the one off box but will be signing up and making it a regular order. Thanks

29 April 2021
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Reply from Yes Chef Boxes

Hi Tracy,
That's great news we are so pleased you are enjoying our boxes. If you Subscribe now we are doing a 4 week promotion, 50% off your first box, 35% off your second box and 25% off your 3rd and 4th boxes. We shall look forward to hearing from you soon!
Regards
Yes Chef Boxes

Rated 5 out of 5 stars

Really good!

Really good. Most tasty box I’ve had, and I’ve tried all the usual suspects. If I had to be critical, a bit too much packaging, but I guess it’s to follow regulations.

28 April 2021
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Reply from Yes Chef Boxes

Hi Thomas,
Thank-you for our 5* review, we really appreciate it, we are currently working with a few bio-degradable packaging suppliers to eradicate our use of single -use plastics, our Lazy Day range is now fully recyclable.
Kind Regards
Yes Chef Boxes

Rated 3 out of 5 stars

The boxes are ok

The boxes are ok, especially at the half price point when on offer.
The quality of some of the produce isn't the best for example some of the aubergines where a bit mushy and and the onions looked old.
Also knocked a star off for the unbelievable amount of plastic that's used in the packaging, it's really quite scary, I ordered a box of 4 meals for 4 people so got double the plastic as you just get 2 lots of 4 meals for 2, I feel that of they packahed specifically for 4 this would reduce the plastic drastically, also I was missing a few of herbs for some of the recipes, I didn't contact yes chef to resolve this as I had paid half price but I'm sure they would have fixed it if i did.
The new website it leaps and bounds ahead of the old one so selecting dishes is now a joy instead of a chore, great move yes chef.
If yes chef could improve there packaging (to stop bruises on the veg) and reduce the single use plastic by quite Alot I would probably order again as the actual meal choices are good.

27 April 2021
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Reply from Yes Chef Boxes

Hi Luke,
Thank-you so much for taking the time to review us, your feedback is invaluable.
Our veg comes in fresh daily from Watts Farm and they are a reputable supplier
so apologies it was substandard, this is unusual and will be investigated.
We are currently working with suppliers of bio-degradable packaging solutions that keep the ingredient integrity fully intact, our Lazy day range is now in fully recyclable packaging.
We are glad you like our new and improved website, this will continue to be developed over the coming months to make the customer experience as easy as possible.
We are also working on continually developing new dishes to add to our range.
Kind Regards
Yes Chef Boxes

Rated 2 out of 5 stars

Sadly not as good as a hello fresh

Sadly, very disappointed. Vegetables were over and rubbery, some leeks not usable. One meal did not contain the milk bags (do not know quantity involved in a ‘bag’ of milk so could not substitute very confidently) another did not contain the cream, the smoked bacon lardons or the red potatoes, so not a lot left that constitutes the meal. Emailed in, got no response. Will go back to Hello Fresh who have not got it wrong in the three weeks we had it. The instructions were written really weirdly too - very difficult to understand/follow.

26 April 2021
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Reply from Yes Chef Boxes

Hi Charlotte,
Apologies for your disappointing experience with us, we have checked all of our emails including our junk file and we do not appear to have any communication from you, so I can only apologies for not responding. We will give you a £5 credit/ refund on your account to apologise for the missing items.
Kind Regards
Yes Chef Boxes

Rated 5 out of 5 stars

Fabulous meals

Fabulous meals. All really fresh and good quality. We were very happy with everything.

25 April 2021
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Reply from Yes Chef Boxes

Thank-you Francine that is so good to hear, we are pleased you love our product and service!
Kind Regards
Yes Chef Boxes

Rated 4 out of 5 stars

Good food good taste

Some times some of the recipes were not very easy to follow and by day 4 some of the veg was starting to look old

25 April 2021
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Reply from Yes Chef Boxes

Hi David,
Thank-you for your feedback, if you could let us know which recipes you have found difficult to follow then we can take a lot but in the last couple of months we have reviewed our recipes and added photo's throughout the methodology to try and explain processes even further.
Kind Regards
Yes Chef Boxes

Rated 4 out of 5 stars

Honest Review

The food was great I really enjoyed the menu and having things portioned ready to go was excellent. Their were items missing in some of the bags though which was disappointing, more diligence from the packing team is needed! I think it was worth the money with 50% discount but for me the full price is just way to expensive!

25 April 2021
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Reply from Yes Chef Boxes

Hi Luke,
We are pleased you enjoyed our menu, apologies for the missing ingredients, our team is fairly new but we are continually training and developing our staff our packing compliance was at 89% last week which is our best to-date and we aim just to continue in that manner.
Kind Regards
Yes Chef Boxes

Rated 1 out of 5 stars

Disappointing

Unfortunately, the whole experience was awful. We had missing main ingredients, along with other missing items, and the vegetables were off/not at all fresh. The quantities were completely wrong e.g vegetables that were too big so the recipe didn’t work properly (for making vegetable burger patties) and the recipes were not very nice either.

25 April 2021
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Reply from Yes Chef Boxes

Hi Heather,
Thank-you for taking the time to feedback to us and we are very disappointed that you have had a negative experience with us, we sincerely apologies.
Kind Regards
Yes Chef Boxes

Rated 3 out of 5 stars

Unfortunately 2 of my recipes had 1…

Unfortunately 2 of my recipes had 1 ingredient missing.

25 April 2021
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Reply from Yes Chef Boxes

Hi Andrew,
Thank-you for taking the time to feedback, apologies for you missing ingredients, we hope they didn't impact too negatively on the entire meal? We have increased our Quality Control Checks to help ensure this issue is eradicated as much as humanly possible.
Kind Regards
Yes Chef Boxes

Rated 5 out of 5 stars

Great!

Our first box was damaged in transit so Yes Chef very kindly sent out a replacement for the next week, which arrived perfectly. The food was really nice, such great quality ingredients and everything was packaged well!

24 April 2021
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Reply from Yes Chef Boxes

Hi Emily,
Thank-you so much for taking the time to feedback and we are pleased you are enjoying our boxes, apologies once again for the initial damaged box,
Kind Regards
Yes Chef Boxes

Rated 5 out of 5 stars

Your boxes were lovely I was really disappointed

Your boxes were lovely I was really pleased.
Great quality great recipes big portions.
You website is terrible and your customer service leaves a lot to be desired.
Thank you for resolving my issue In a timely manager great customer service.
Good luck with the new website .

23 April 2021
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Reply from Yes Chef Boxes

Hi Sarah, Thank-you for your feedback, our customer service team have contacted you directly to try and resolve your issue.
Kind Regards
Yes Chef Boxes

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