I ordered some hoodies about a month ago... sent a message on instagram asking for an update, no response. I used the chat system on their website, waited 45 minutes on the chat, no response. Sent an... See more
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The customer service is rude and unpleasant. And they use harsh rough inside labels that are incredibly irritating and also sown in so tightly they are nearly impossible to remove without damaging the... See more
Great company with high quality products. Customer service also good being that it is such a small company. I am seeing a lot of negative reveiws but I think they are due to a high surge that was not... See more
I placed an order a month ago and haven't received my order. I know other customers that didn't receive their products for months. I've emailed this company 5 times and have never received an email ba... See more
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This company is a scam
This company is a scam. They will not send you anything, and will not be forthcoming -- everything is a delay, your order is just around the corner, they just need to check with the warehouse...
I've wasted so much time on email and text with these guys. They've lied to me brazenly 14 times over the past 11 weeks. Please do not order from them and report them to Shopify and Instagram and your credit card if you have so that future consumers are not taken advantage of by them.
Agree with other concerned reviews
Agree with other concerned review. Ordered a red Christmas sweater on 12/8. Still nothing. Emailed a dozen times. Commented on their Instagram. They had enough time to see the comment and delete it. But they don’t have the time to fulfill orders. They should back away from their heavy marketing until they have an efficient operations to fulfill the orders. I finally had to dispute the charge with my credit card company.
Worst Customer Service & Operations
I placed an order a month ago and haven't received my order. I know other customers that didn't receive their products for months. I've emailed this company 5 times and have never received an email back, even though they have a BS automated reply that says they'll respond in 24 hours. I haven't received my products yet, even though they show that they're available on their website. I assume they are dropshipping, or just have awful operations. Worst customer service I've ever seen.
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