I had problems with my dog's food delivery going to the address from which I'd recently moved, my fault for not telling Years sooner. On contacting Years about this Senna ensured another delivery wo... See more
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See what reviewers are saying
Honestly, my dog is SO fussy with food and I feel like I’ve tried absolutely everything with her! She’s been on this for around 4 weeks now and I honestly can’t believe the difference — she actually... See more
After trying my frenchie on different food he didnt seem to be enjoying it leaving it in his bowl untouched and having to constantly throw it away then i tried him on years he doesnt leave a scrap and... See more
The food quality is very good, customer service is ok. The packaging is terrible as it is hard to open and the separate compartments cause food wastage. A flat bottomed container would be better. It i... See more
Company details
Written by the company
Help your dog live longer with super tailored complete nutrition.
Contact info
Unit 2 Blenheim Park Road, NG6 8YP, Nottingham, United Kingdom
- yap@years.com
- years.com
4.6
Excellent
7K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 64% of negative reviews
Typically replies within 1 week
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Great quality and customer…
Great quality and brilliant customer service
1 August 2026
Unprompted review
Reply from Years.com
Hi Elizabeth,
I'm really pleased to hear the quality and customer service have both hit the mark for you.
Thank you so much for sharing this.
Lauren
Excellent service from ordering the…Best Food Ever
Excellent service from ordering the trial box to ordering our follow on, quality of the food is outstanding and Yoda loves it 🐶
4 August 2026
Unprompted review
Reply from Years.com
Hi Mark,
I'm really pleased to hear the service has been excellent from the trial box right through to your follow on order, and that the quality's living up to expectations for Yoda too.
Thank you so much for sharing this.
Lauren
Very good quality food
Ordering is very straightforward, able to amend future meal plans and dates. Our dog loves the food, it is very good quality and easy to store.
Would definitely recommend Years.com
27 July 2026
Reply from Years.com
Hi Michelle,
I'm really pleased to hear ordering has been straightforward, with the flexibility to amend meal plans and dates whenever needed. Great quality and easy storage on top of a dog who genuinely loves the food rounds things off nicely.
Thank you so much for recommending us, it really does mean a lot.
Lauren
The best dog food by the nicest company…
The best dog food by the nicest company you could hope to deal with.
My dog went from super fussy to loving every meal when we changed to More Years. I very highly recommend to everyone.
3 August 2026
Unprompted review
Reply from Years.com
Hi,
I love hearing that shift from super fussy to loving every single meal, that's exactly the turnaround we hope for when someone makes the switch.
Thank you so much for such a kind recommendation, it really does mean a lot.
Lauren
Lovely wholesome dog food from an…
Lovely wholesome dog food from an honest company that provide clear and accurate information. Very pleased with the product and customer care is great.
27 July 2026
Reply from Years.com
Hi Emma,
I'm really pleased to hear the food's living up to that wholesome, honest reputation, and that the clear information alongside it has been genuinely helpful. Great customer care rounding it all off is lovely to hear too.
Thank you so much for such kind words.
Lauren
Reply from Years.com
Hi there,
It's great to know having it delivered straight to your doorstep is working well.
Thank you so much for sharing this.
Lauren
My picky dog eats this!
My dog eats this very well and he is a very picky dog! So that is great. Format is helpful too in that it does not need a freezer.
Only reason I have taken off one star is that as an elderly owner, I find it difficult to remove the film and need a knife to do so. It then is difficult to get the top onto the pack to reseal it. It always seems a little too small.
Sometimes too the columns of food are not full and I can't make out if this is because of difficulties in packing the columns full, or difficulties in the food moving around during transport. That maybe why the film is so tough!
31 July 2026
Reply from Years.com
Hi Lesley,
I'm really glad the food's going down so well with such a picky dog, and that not needing a freezer has made things easier too. The feedback on the film and resealing lid is genuinely useful though, and I can understand how fiddly that must be to manage, particularly if a knife's needed just to get started.
I'll make sure your point about the packaging gets passed along. Food can sometimes move around a little during transport, particularly in warmer months when it's softer, which may explain why the columns don't always look completely full on arrival. Thank you so much for taking the time to share such thoughtful feedback.
Lauren
Good quality food
I’m not too keen on the trays. They get a little mucky! My dog only eats a length I do use the lids. Perhaps I should order smaller trays of food! Finding out at present what ones she prefers. Fussy dog 🐕 food smells good and looks good quality Customer service very helpful
24 July 2026
Reply from Years.com
Hi there,
I understand the trays getting a bit mucky can be a hassle, especially when your girl's only having a small amount at a time. It sounds like you're on the right track working out which portion sizes might suit her better.
I'm glad the food's still looking and smelling good quality despite her being fussy, and that customer service has been helpful throughout - we're here if you need a hand calculating portion sizes. Thank you so much for such honest feedback.
Lauren
Good service prompt delivery and my dog…
Good service prompt delivery and my dog loves the food
29 July 2026
Unprompted review
Reply from Years.com
Hi Linda,
I'm really pleased to hear the service and delivery were both prompt, and that your dog's loving the food too.
Thank you so much for sharing this.
Lauren
Looks like human food
Great food, my mum wasn’t sure it was the dogs dinner !!!!! Thought it looked to good
1 August 2026
Reply from Years.com
Hi Rose,
I love that your mum had to double check it wasn't your dinner, that's quite the compliment for how good it looks.
Thank you so much for sharing this.
Lauren
Excellent!!!
31 July 2026
Reply from Years.com
Hi Angelina,
I really appreciate you taking the time to leave this, thank you so much!
Lauren
Brilliant customer service 👍
Great customer service and aftercare, years food is the best I have tried, you can see chunks of meat and vegetables and it doesn’t smell bad, Max likes most of the recipes. Its great it can be stored In the cupboard for 3 months as I don’t have a large fridge
31 July 2026
Unprompted review
Reply from Years.com
Hi Kim,
Being able to see real chunks of meat and vegetables, without the usual off putting smell, says a lot about the quality, and it's great that Max is enjoying most of the recipes too. The storage is a practical win as well, especially without a large fridge to work with.
Thank you so much for the kind words about customer service and aftercare too.
Lauren
Great service Great food
The food is great for my 10 month old Weimeraner and she loves it. We so wanted to keep to a fresh food diet for her and thus works perfectly. She is developing beautifully, has no stomach issues and her stools are always healthy… all so great!! Thank you 🙏🏼 and woofs from Grace 🐶
31 July 2026
Unprompted review
Reply from Years.com
Hi Jayne,
Keeping to a fresh food diet while seeing Grace develop so beautifully, with no stomach issues and healthy stools throughout, is exactly the kind of result we hope for at just 10 months old.
Thank you so much for such a lovely review, and woofs right back to Grace.
Lauren
The best dog food out there
The best dog food out there my two boys love their meals and the variety years offer.
31 July 2026
Unprompted review
Reply from Years.com
Hi Stuart,
Two boys loving both their meals and the variety on offer is exactly what we hope for.
Thank you so much for such a kind review.
Lauren
Everything
Everything, customer service, fantastic dog meals, but most of all seeing the excitement in my boy Degi when I am getting his food ready. His tail never stops wagging he absolutely loves it. So thank you Years.
29 July 2026
Reply from Years.com
That non stop tail wagging the moment you start getting Degi's food ready says everything really, and it's brilliant to hear customer service and the meals themselves have both lived up to that same excitement.
Thank you so much for such a lovely review.
Lauren
Really high quality dog food.
My dogs moved onto Years 6 weeks ago. They are very fussy and I have tried many other dog food brands and types. Since moving onto Years they are eating alot more, which is great. The quality of the product is excellent.
The boxes are easy to store in the cupboard and the opened one in the fridge.
The price of the food and having to pay postage is the reason for four stars instead of five.
31 July 2026
Unprompted review
Reply from Years.com
Hi Claire,
Six weeks in and eating a lot more than before is a great sign for such fussy dogs, especially after trying so many other brands along the way. Easy storage both in the cupboard and fridge sounds like it's made things simpler too.
Thank you so much for the honest feedback on price and postage as well, that's exactly the kind of thing that helps us understand where we can do better.
Lauren
Love the personalisation to my dog…
Love the personalisation to my dog Beth’s needs. The quality appears to be excellent and Beth loves the meals she’s had so far. The additional “joints” supplement is great. Deliveries have appeared on schedule and everything is very well packaged to ensure safe delivery. I like all the easy to read advice regarding what I’ve ordered and why it’s right for Beth. Good job Years!
29 July 2026
Reply from Years.com
Hi Dave,
I'm so glad to hear this! On schedule deliveries, careful packaging, and clear advice on why everything's right for her all coming together really does round things off nicely.
Thank you so much for such a thorough review.
Lauren
Reply from Years.com
Hi Colin,
I'm so glad to hear that! A softer coat noticed by the whole family alongside Archie loving every meal is a lovely combination to hear about.
Thank you so much for sharing this.
Lauren
Riley jumps up and can’t wait for his…
Riley jumps up and can’t wait for his meal to be served when I am getting it ready.
He really loves it and sometimes, if he can get his dish out of the stand, he gets the dish and puts it in middle of the room. He’s either asking for more or simply showing us his cleared bowl.
29 July 2026
Reply from Years.com
Hi Belinda,
Riley's excitement building the moment you start preparing his meal says it all, and dragging the dish into the middle of the room to show off a cleared bowl is quite the character trait. Whether he's after seconds or just proud of a job well done, that's the kind of enthusiasm mealtimes should have.
Thank you so much for sharing this.
Lauren
The product is good
The product is good. My fussy dog likes the recipes but not the ones with fish and prawns. As I pensioner I do find this expensive. I only gave 3 stars because this month 2 amounts have been deducted from my account which caused me stress. I am awaiting a refund.
1 July 2026
Unprompted review
Reply from Years.com
Hi, thank you for leaving us a review, and I'm really pleased to hear that your fussy pup is enjoying the recipes (fish and prawns not included, clearly!).
I'm sorry to hear that two payments this month caused you stress. I completely understand how unsettling that must have felt, and I want to reassure you that we would never take two payments unless two separate orders were scheduled to go out.
The most common explanations for this are if you made a delivery date change that brought two orders into the same billing window, or occasionally a second subscription being set up in error. Either way, it's something we can get to the bottom of very quickly.
If you haven't already, please do drop the team a message at via years.com and we'll investigate straight away. If a refund is owed, we'll make sure that's taken care of as a priority.
Thank you again for sticking with us, and for the kind words about the food quality. We really do appreciate it.
Geoff
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