Years.com Reviews 

6,623
TrustScore 4.5 out of 5

4.6

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Rated 5 out of 5 stars

I had problems with my dog's food delivery going to the address from which I'd recently moved, my fault for not telling Years sooner. On contacting Years about this Senna ensured another delivery wo... See more

Rated 5 out of 5 stars

Honestly, my dog is SO fussy with food and I feel like I’ve tried absolutely everything with her! She’s been on this for around 4 weeks now and I honestly can’t believe the difference — she actually... See more

Rated 3 out of 5 stars

The food quality is very good, customer service is ok. The packaging is terrible as it is hard to open and the separate compartments cause food wastage. A flat bottomed container would be better. It i... See more

Rated 5 out of 5 stars

Exceptional customer service, took only 1 day to issue a refund once I emailed them, since we now can’t use the recalled food. I do hope they get the food issues sorted so we can go back to using Ye... See more

Company details

  1. Pet Supply Store
  2. Animal Feed Store
  3. Food Manufacturer
  4. Food Producer
  5. Meal Delivery
  6. Pet Store

Written by the company

Help your dog live longer with super tailored complete nutrition.


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

7K reviews

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Replied to 64% of negative reviews

Typically replies within 1 week

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4.6

All reviews

(6,623)

2,703 reviews in the last 12 months

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Rated 5 out of 5 stars

Quick and proffesional service.

Quick and proffesional service.

30 July 2026
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Reply from Years.com

Hi Sue,

Thank you so much for taking the time to share this. Quick and professional is exactly what we aim for, so it's lovely to know it came through.

Lauren

Rated 5 out of 5 stars

Polite driver

Polite driver

5 August 2026
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Reply from Years.com

Hi Joanne,

Really glad to hear this. I'll be sure to pass your thanks on to our delivery provider.

James.

Rated 5 out of 5 stars

Happy Fur Baby!!

Great food great customer service

6 August 2026
Unprompted review
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Reply from Years.com

Hi Fay,

Ha, this is brilliant! Lovely to hear both the food and the service are hitting the mark. I'll pass this on to the team, it'll make their day 🐾

Farah

Rated 5 out of 5 stars

Really good quality cooked dog food

Really good quality cooked dog food. My dog loved it and we use a partial feed system as he has kibble as well. Very rarely are there any issues but if there are they are dealt with promptly and professionally - excellent customer service and support

6 August 2026
Unprompted review
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Reply from Years.com

Hi Anna,

Thank you so much for taking the time to share this. Glad the partial feeding approach is working well alongside his kibble, that flexibility matters. And good to hear that on the rare occasion something's come up, it's been sorted quickly and properly.

Lauren x

Rated 5 out of 5 stars

Fussy Simba the Lakeland terrier

My little terrier was fussy and was really only eating chicken and some veg ( not keen on dry food . I thought I’d give years a go as I can keep it in my cupboard until it’s open. My dog has eaten every meal and licked his bowl clean . I’m so pleased as it’s so easy and the trial comes with all the info . Excellent follow up from customer services too .

6 August 2026
Unprompted review
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Reply from Years.com

Hi Maria,

Oh my, a fussy terrier licking his bowl clean is no small thing! So glad the cupboard storage worked out well too, one less thing to think about. Honestly, this has made my week, hearing the trial info and customer service follow up made it all so easy for you both. 🐾

Jess x

Rated 5 out of 5 stars

Great all round experience

Great all round experience! My dogs love the food and you can tell from the nutrition guidelines that all the ingredients are high quality. It’s so nice to have the fridge space back too!!

6 August 2026
Unprompted review
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Reply from Years.com

Hi Bex,

Really glad to hear this. Loving the food is one thing, but you can tell an owner's actually looked at the nutrition guidelines and cares about what's in it. And yes, freezer space back is an underrated perk, ha!

James

Rated 5 out of 5 stars

Years has been life changing!!

Having tried a few of the well known brands I can honestly say Years has been the winner!! My 16 month old golden retriever absolutely loves Years. He doesn’t get bored of his food and his best bit is licking the packaging dry!! I used to cook for my previous retriever but now thank you to Years there is no need as it is fresh real food. I feel no guilt as I know I am giving him pure goodness. Easy too store, takes up no freezer or fridge space and easy to prepare. Deliveries are easy to organise and I am very happy with the produce. As is my Enzo!!

28 July 2026
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Reply from Years.com

Hi Suzanne,

Enzo sounds like an absolute joy, and licking the packaging dry says it all really! It's brilliant to hear he's not getting bored, that's such a common worry with fresh food. So glad it's freed you up from cooking for him too, that's a lot of effort saved without losing any of the goodness. Really pleased the deliveries and storage are working well for you both.

Thanks so much, Lauren x

Rated 5 out of 5 stars

My Bailey was a rescue three years ago…

My Bailey was a rescue three years ago .he had a first 2 years of his life he loved and happy and cared for , untill one day his owner past a way and Bailey had a bad time be for we found him he. He not happy at all moving from home to home he 6 years old when we drove 6 hours to look at him as we did not know if he would fit in Ower family or not but as soon as we had seen the state of him we had to get him out off there. So we drove 6 hours back home colling in to the vets we use as Bailey in right mess full fleas coat in nots and thin . For a year we give him chicken/rice beef long story short we have had him 4 years now and he's putting on a what he ment to have 5 years ago hes looking fantastic new hear cut fleas gone and now on years we still hand food him he likes it that way so we do it. He's now 8 years old and for the second time in his lifetime he's happy.

29 July 2026
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Reply from Years.com

Hi Helena,

This genuinely made me smile, and honestly, teared up a little too. What an incredible journey for Bailey. From the state you found him in to where he is now, that's down entirely to your patience and love, four years of care that's given him a second chance at being happy. Hand feeding him because that's what he likes, that's exactly the kind of thing that makes all the difference to a dog who's had it rough. So glad Years is part of his story now. 🐾

Sanna

Rated 5 out of 5 stars

My son bought Years for his dog Niamh…

My son bought Years for his dog Niamh who was a fussy eater. I say WAS as she now clears all of her food so I decided to get some for my dog Morse 🐶
Morse at times shown no interest often picking at his food so I thought I would give Years a try.
He is now excited at all meal times and clears each meal he is given.
Happy customer 😃

6 August 2026
Unprompted review
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Reply from Years.com

Hi Gillian,

Ha, this is brilliant! Two converts in the family, Niamh clearing her bowl and now Morse getting genuinely excited at mealtimes too. Sounds like your son started something. Really glad it's worked out so well for both dogs.

Emma

Rated 5 out of 5 stars

Excellent customer care.

Excellent customer care.
I no longer have to spend mealtimes adding tempting extras to my dog's usual kibble, just to watch him pick his way slowly through it with absolutely no enthusiasm whatsoever.
Since starting him on Years, you can see he's excited as soon as I get his bowl and he now absolutely wolfs it down and really enjoys every mouthful.
Years is more expensive than his original food, but, its just lovely to watch him getting so much enjoyment out of eating it.

4 August 2026
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Reply from Years.com

Hi Linda,

Honestly, this has made my week. There's nothing quite like watching a dog go from picking half heartedly at his bowl to properly wolfing it down with actual enthusiasm. That transformation says everything about how much better he's finding the food, and it genuinely sounds like mealtimes are a joy for him now.

I totally understand the point on price too. Years costs more because of the quality of what's going in, but hearing that it translates into him loving every mouthful makes that difference feel worth it. Thank you so much for sharing this, it really does mean a lot.

Jess x

Rated 5 out of 5 stars

Good quality food that my dog loves

Good quality food that my dog loves. A tad expensive not sure I can order it long term maybe could do with some offers or loyalty points. Delivery is good and fast

4 August 2026
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Reply from Years.com

Hi Jeanette,

Thank you so much for taking the time to share this. Really glad he's loving it and that delivery's been quick each time. I completely understand the cost concern, that's honest feedback and I'll be sure to pass it on, as loyalty perks are always worth looking into. Hope that's something we can improve going forward.

Lauren

Rated 5 out of 5 stars

Our dog Bertie was really fussy when it…

Our dog Bertie was really fussy when it come to food. I was really struggling to give Bertie a good health diet. I then saw Years advertised I was a bit sceptical but thought i would give it a try. Bertie loves it and I'm happy knowing he's getting all the goodness he needs. I would definitely recommend you give it a try i don't think you will be disappointed.

5 August 2026
Unprompted review
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Reply from Years.com

Hi Martin,

Ha, this is brilliant! It sounds like Bertie really put you through your paces before coming round to it, fussy pups are the toughest critics of all. So glad the scepticism turned into a proper thumbs up, and lovely to hear you feel good about what he's getting in his bowl now. Thank you for giving us a go and for such a kind recommendation, it genuinely means a lot.

Cheers, Farah 🐾

Rated 5 out of 5 stars

My dog Jax loves his new diet..

My dog Jax loves his new diet..
He is a standard poodle I have noticed huge change in his breathe and teeth he sits patiently wagging his tail waiting for his meal and eats it straight away.

3 July 2026
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Reply from Years.com

Hi there,

Really glad to hear this. A poodle sitting patiently and wagging away rather than pestering you is quite the transformation. And noticeable improvements in his breath and teeth alongside it, that's the food doing exactly what it should.

Thanks, James

Rated 5 out of 5 stars

Amazing responses, amazing food.

Amazing response from team when asked whether they sell all Years food in pets at home and given an alternative way to buy my dogs faves. My dog demolishes his dinner and tea now but only likes 2 of the meals that years sell compared to his last food where he’d only eat his tea. My dogs more active now and he’s back to his normal hyper self after having Years which I love! Thank you so much Years!

11 July 2026
Unprompted review
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Reply from Years.com

Hi Terri,

This is exactly what we love to hear. Getting your dog back to his hyper, normal self says everything about how well the food's working for him, even if he's staying loyal to just his two favourites. Fair enough, we all have preferences. Glad the team could point you in the right direction for stocking up too.

Emma

Rated 5 out of 5 stars

Fussy Minty

As new arrivals to Years.com and on our first month very happy and happy Minty.l had a few queries on my trail week and my questions were answered quickly, understood and resolved. Again a few questions on my first delivery and again resolved quickly and efficiently.

5 August 2026
Unprompted review
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Reply from Years.com

Hi Hannah,

Oh my, welcome to Years, and what a lovely first month to report back on. So glad Minty's settling in well. Honestly, this has made my week, hearing that your questions were sorted quickly both during the trial and after your first delivery. That's exactly how it should feel getting started with something new. 🐾

Jess x

Rated 5 out of 5 stars

My fussy dog Oren!

My dog,Oren, is a very picky eater but I’ve persevered and now I’m mixing this with a very small amount of her old food, she will eat it! The quality of the food is brilliant - no more scooting or messy poo to pick up. It’s brilliant that it doesn’t need to be kept in the freezer too.

5 August 2026
Unprompted review
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Reply from Years.com

Hi Vickie,

This genuinely made me smile. Persevering with a fussy eater takes real patience, and mixing it in gradually was exactly the right move with Oren. So pleased the scooting and messy poos have sorted themselves out too, that's such a relief for you both. And yes, no freezer needed, one less thing to juggle.

Sanna

Rated 5 out of 5 stars

Best quality food

Best quality food, outstanding customer service.
My dog loves it, devours it and his breath and stools have improved so much.

11 June 2026
Unprompted review
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Reply from Years.com

Hi Ana,

Really glad to hear this. Improved breath and stools might not sound glamorous, but it's honestly one of the best signs the food's agreeing with him properly. And lovely that the customer service side matched up too, that shouldn't be an afterthought.

Thanks, James

Rated 5 out of 5 stars

Excellent product

Excellent product, my dog loves the food and he is extremely fussy. Having the ability to do a trial pack means you can see if your dog likes the food, why wouldn’t they, for a small fee.

4 August 2026
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Reply from Years.com

Hi Simon,

Ha, this is brilliant! A fussy dog giving it the seal of approval says a lot. Really glad the trial pack let you test the waters before committing, that's exactly what it's there for.

Lauren 🐾

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