While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Company details
- Insurance Broker
- Auto Insurance Agency
- Business Insurance Company
- Home Insurance Agency
- Life Insurance Agency
- Motorcycle Insurance Agency
Written by the company
Yago est courtier d'assurances belge, basé à Bruxelles, spécialisé pour les assurances particuliers, indépendant & entreprise. Yago est le premier courtier à combiner la force du conseil humain, et des outils digitaux. Ces derniers permettent d'acheter des assurances en ligne, de consulter ses contrats d'assurance, de déclarer et suivre son sinistre en ligne. Tout cela, avec des conseils professionnels.
Contact info
Rue des francs 79, 1040, Bruxelles, Belgium
- 02 808 11 78
- hello@yago.be
- yago.be
4.6
Excellent
781 reviews
No history of asking for reviews
This company hasn't invited their customers, so reviews may not be representative
Replied to 76% of negative reviews
Typically replies within 1 week
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Absolutely 5 Stars!
Absolutely 5 Stars!
Very professional and excellent customer service, unlike any other insurance company! Happy to be a client!
It's take me a few steps one phone call…
It's take me a few steps one phone call and a couple of emails and my insurance was ready without stressing or long waiting appointments, thanks for Gabriel for assisting me for all the steps
Highly recommended 👌
An employee at yago helped me out even…
An employee at yago helped me out even after work hours because I had a problem with the contract I had to sign. He was friendly, explained every step. And chose to stay on phone with me until the issue was solved. I recommend yago to others. I was quite satisfied.
Moi commme je l ai dis dis reaction…
Moi commme je l ai dis dis reaction tres rapide pour tt questions et niveau expertise le timing etant tres respecte grand merci a tt l equipe
Reply from YAGO
Nous faisons tout pour répondre à chacune de vos demandes le plus rapidement possible !
Merci de ce retour positif, Yago reste toujours à vos côtés.
Bien à vous, Juliette de Yago
Customer-oriented, and genuinely concerned about customer needs.
I had an excellent experience with your team, especially Brendan. He is active, customer-oriented, and genuinely concerned about customer needs. You provide the best service in Belgium with very quick response times. Thank you!
Tres reactive explications super et…
Tres reactive explications super et rapiditer super suivi ok ok
Reply from YAGO
Merci beaucoup ! Au plaisir de vous compter parmi nous, Juliette de Yago
lack of communication
lack of communication or (working)phoneline. makes u wonder in the case of an accident how u would cope.
Reply from YAGO
Dear Customer,
We regret to learn that your experience has not been satisfactory. To address this, could you please schedule an appointment using the following link: https://un-expert-vous-appelle.youcanbook.me/?SOURCE=signitic_jordan?
We are here to assist you.
Kind regards,
Jordan from YAGO
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.