Immoweb Protect Reviews 230

TrustScore 4.5 out of 5

4.3

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Rated 4 out of 5 stars

I found a nice apartment and a good value home insurance on this site. positive: + it's easy to orientate on the website + nearly everything is available also in English + you can search... See more

Company replied

Rated 5 out of 5 stars

I tried for 2 weeks to setup a tenant insurance with another organization, i will not mention their name as being ING Belgium, with no success. Eventually i gave up, found immoweb page and after 2 mi... See more

Company replied

Rated 5 out of 5 stars

Très facile à souscrire. Comme disent les anglais, the proof of the pudding is in the eating, j’espère que le service sera à la hauteur si un jour un pépin devait arriver.

Company replied

Rated 4 out of 5 stars

Convenient! Especially because it's completely online and clear. The only problem: waiting for feedback on some contract questions. To improve, the response time should be speeded up.

Company details

  1. Home Insurance Agency
  2. Renter's Insurance Agency

Written by the company

Immoweb Protect offers homeowners and renters insurance. Tenants and landlords can subscribe online in a few clicks and get insured within minutes. Got a claim to file ? File it in minutes thanks to the online claim handling process. Zero paperwork, faster response time. You can also always reach us by phone if needed. For further information, visit protect.immoweb.be


Contact info

4.3

Excellent

TrustScore 4.5 out of 5

230 reviews

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Hasn’t replied to negative reviews

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Rated 4 out of 5 stars

Online and fast

Convenient! Especially because it's completely online and clear.
The only problem: waiting for feedback on some contract questions. To improve, the response time should be speeded up.

26 November 2025
Rated 1 out of 5 stars

Very poor customer support

Very poor customer support. My last contract could not become successful because direct debit was not set up by Immoweb. Surprisingly, when I canceled the contract and started a new one , the direct debit started to work. The whole process left me wasting my time exchanging email with my bank and Immoweb.

28 September 2025
Rated 5 out of 5 stars

Very professional…

It was the most swift and professional experience.
Via internet and done in less than one hour.
I can advise everybody to use it.

19 August 2025
Rated 4 out of 5 stars

User-friendly application

I’ve just taken out the insurance. The aplication is user-friendly. I hope that they also answer properly if I need any service. For the moment, the experience with the process of purchasing the policy, has been good.

13 April 2025

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