Yachting Software Reviews 

130
•
TrustScore 4.5 out of 5

4.3

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Rated 2 out of 5 stars

I was not able to load my Navionics map files and I sent emails to support and sales and I have not had a reply. I was only able to load the map files with assistance from Navionics Support. Given th... See more

Company replied

Rated 5 out of 5 stars

This is the waypoint management software I've been looking for. There are other products available for my Raymarine but they are so riddled with glitches they are rendered unusable... and they... See more

Rated 5 out of 5 stars

Absolutely brilliant software,easy to purchase and install.Runs great on windows 7 with Nasa AIS engine and Furuno GPS. Only improvement that i could recommend would be a dimmable function to be built... See more

Rated 5 out of 5 stars

Excellent service, immediate proactive response. I ordered online updates for two Navionics Compact Flash Cards (CFC). Less than two hours later I received an email asking which plotter the CFC'... See more

Company details

  1. Recreation Center

Written by the company

Dehler Owners website and sale of PC navigation software and hardware including AIS units, multiplexers and radios


Contact info

4.3

Excellent

TrustScore 4.5 out of 5

130 reviews

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4.3

All reviews

(130)

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Rated 5 out of 5 stars

Very competent support

Very competent and patient support when trying to solve quite a difficult problem, as well as advice for the future use of the NavigationPLANNER software.

16 March 2023
Rated 3 out of 5 stars

No activation

The service has been promp unfortunately when trying to activate it keeps advising invalide formate serial number (-42)
and cannot activate

Suzi

8 February 2023
Yachting Software logo

Reply from Yachting Software

Thank you for this review Suzi. This response usually occurs when a different program has been downloaded or there is a space
inadvertently added to the start or end of the activation code.

Rated 4 out of 5 stars

this app is help us while my older app…

this app is help us while my older app is problem, new Navionics chart is not support into my older app

26 October 2022
Yachting Software logo

Reply from Yachting Software

Thank you for this. Yes Navionics changed the security system on their cards and we had to update the program to deal with this. The latest version of the program will work with all versions of Navionucs cards.

Rated 5 out of 5 stars

Excellent Product and Service

I originally bought Navigation Planner from Yachting Software, and recently upgraded to PC Plotter. Both programmes are excellent, easy to use and very good value. Gavin, the owner, has always been supportive and easy to contact when the need arises.

22 July 2022
Rated 1 out of 5 stars

Purchase of TIKI Navionics GOLD 3.2 with no licencse code received after payment of

22. Juni 2022 07:13
I received your order confirmation for
1 x TIKI Navionics Gold 3.2 - navigation software for Navionics charts: £139.00
(transaction ID is 2d313d07-eaf2-48a7-bfbb-d2838af90eb4)
- without download link
- without license code

22. Juni 2022 10:55
I sent an email to sales at yachtingsoftware dot com with request for license code
=> there is no answer to my email as of today

27. Juni 2022 11:40
I repeated by email my request for the license code and a download link

29. Juni 2022 16:12
=> there is still no answer to my request but your request for review.

What do you expect me to think and write?

29 June 2022
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Reply from Yachting Software

Hello Bernhard, thank you for your comment. TIKI is now no longer supported by the manufacturer and we do not offer it. I emailed you to explain and offered either to refund your payment or take PCPLOTTER for the same price. It seems that you never received it. Please let me know what you would prefer. Best regards, Gavin Ashworth

Rated 2 out of 5 stars

Program is buggy

Good help from CSR. The software itself has some significant bugs, which I am hoping will be corrected.

Specifically the program has issues with loading and saving waypoints, although the routes seem to load/save ok, except names are truncated when saving in Humminbird (.hwr) format. I reported these bugs several times to the CSR and even offered to send them my files, but the only response is "this has been around for twenty years and we haven't had any bugs reported".
Yachting Software seems to be more focused on denying that the program has bugs than in working to correct them.
7/8 update: So the developer decided to try to fix the waypoint loading bug. He asked me to "use the same link you used to download 7.25 to download 7.26". And so I did: Version 7.25 is still the current version, and I can only download it again if I buy it again. So I emailed him back. He responded, "I can't understand why you can't do simple things, many others have had no problem" and in the next email a few minutes later, "perhaps I gave you the wrong link, try this one" and a few minutes after THAT, "i would have been better off if I'd taken you off the update list"
Good to know they have the US equivalent of junior high in England. C- programming effort.

23 June 2022
Yachting Software logo

Reply from Yachting Software

You can't please all of the customers all of the time, although we try our best - I have refunded this customer his money. There is a new version 7.26 that deals with a formatting issue on high capacity memory cards used for data transfer. For anyone who doesn't have the upgrade link, please contact us.

Rated 5 out of 5 stars

I've previously used Navigation Planner…

I've previously used Navigation Planner and recently updated to the newer version. For the modest cost incurred it does a great job. In particular the newer import and export of routes function which can be chosen to suit my specific chart-plotter is much more straightforward. Previously all the different files types were quite confusing.

31 May 2022
Yachting Software logo

Reply from Yachting Software

Thank you for this review - I am pleased to see that you enjoy using the program

Rated 5 out of 5 stars

Swift delivery arrived within 24 hours…

Swift delivery arrived within 24 hours & loaded onto plotter with no issues
Very satisfied

27 May 2022
Yachting Software logo

Reply from Yachting Software

Thank you for this review. We try to ship orders on the day of receipt or within 24 hours for most common chart areas..

Rated 5 out of 5 stars

Very useful website with good prices on…

Very useful website with good prices on Navionics nautical charts.
The Navigation Planner and PC Plotter software use the same charts as your plotter, and take account of tides - with the ability to select optimum start time.
I should also add that phone or email support is excellent.

19 April 2022
Rated 5 out of 5 stars

Arrived on time

Arrived on time, yet to install. Axiom with microSD behind it in the Pod. Its ridiculous that the wi fi on the Axiom can't update charts.

22 March 2022
Rated 5 out of 5 stars

First rate service

Pre sales support and advice was excellent, quick, friendly and helpful. Delivery was very fast. The product installed and ran faultlessly. I am very pleased with it so far, after two days!

23 February 2022

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