Yacht Rental Punta Cana Reviews 5

The communication at the start was strong, but I did request and confirm a specific time multiple times, and it was later changed after I paid the deposit. While this was frustrating, the team did make an effort to make up for it by providing additional services, which we appreciated.

There was a bit of confusion with the menu. It listed chicken and vegetable skewers, which I interpreted as two separate skewers —especially since I had mentioned that four people in my group do not eat meat. This appeared to be a miscommunication, but the team did work to accommodate us by bringing additional vegetables.

The crew was a highlight of the experience. Marleny and the rest of the team were friendly, attentive, and ensured we were well taken care of throughout the trip.

One concern was the addition of a photographer. He was brought onboard, took photos throughout the trip, and then attempted to charge us at the end without providing any information upfront about his services, pricing, or package structure. The cost was $45 per person, which for our group of 13 totaled $585. This was especially disappointing because several group photos—particularly those with the birthday twins (the two 75-year-olds)—were taken by the photographer, leaving us without those memories unless we purchased the full package. We were not given the option to buy individual photos, and this requirement was never explained in advance.

I was also a bit disappointed that we only cruised for about 15 minutes before anchoring among other boats for the remainder of the time. I expected to ride and sightsee before anchoring and being able to swim.

Lastly, I did not expect that we would need to take a smaller boat to reach the yacht. I was traveling with two 75-year-old women and had assumed we would board directly from a pier. That said, the crew handled this very well and ensured our family members were assisted safely.

Overall, the crew’s service and attitude stood out, but clearer communication and transparency—especially regarding scheduling, menu details, and added services—would make the experience even better.

Communication was at times lacking and unclear. I chartered a 36 foot yacht and I expected to sail for 3 hours. Instead we were taken to an area with other boats that were anchored which was a 15 minute ride away. Also, in the description there was food that came with the charter that I did not receive. Lastly there was an issue with payment as the payment options were not working which made things a little disorganized and chaotic. However The crew was very nice and friendly which made the experience better. They wanted to make sure my boyfriend had a good time for his birthday.

We were not told we would have a photographer on the boat who would harass us for $500 extra for our trip. It ruined my day. Do not use this company.

This tour company should be more clear about what experiences they are offering. They were responsive but communication with the people who own/sell the tours was unclear. We paid more for a private boat tour thinking we could have a unique experience but in reality we were next to the larger tour boats but paid double the price. It seemed that they were so eager to get us to use their services that they just said “yes” during the booking. We booked two boat trips with them during our vacation and the same thing happened on both trip (the second was booked before the first took place otherwise I would have used a different company for the second trip). Nice people but not what we had hoped for in either trip.

It was my first time renting a yacht and had the best time. The boat was awesome, super clean, and the vibes were perfect. Gabriel and Luismi really took care of us—they were super friendly and made sure we had everything we needed. If you're thinking about booking a yacht in Punta Cana, this is the one. 10/10!