They don't send me the product I ordered w/o any information. I had to open an aftersales request to get an answer. HMI to manage request is very poor. And they never sent me the financial comp... See more
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Commande d’un casque. Réception d’un article ne correspondant pas à la description. Contact par mail une première réponse puis plus rien après 3 message. Première et dernière commande chez eux
Very bad service, tending to a criminal act. They didn’t deliver the full order but made the full withdrawal on my account and they don’t respond on my mails.
Usually I don't put reviews here, but just check before purchasing. I really was in need for a new wheel, but was hesitant after all the bad reviews here. Still ordered, by far cheapest price... See more
Company details
Contact info
9 rue d'Hélios, 31240, L'UNION, France
- ++ 33 .(0)5 82 95 04 63
- commercial@xxcycle.com
- xxcycle.fr
2.2
Poor
14K reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Hasn’t replied to negative reviews
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
The contac with the costumers is very …
The contac with the costumers is very fast and answer all questions. The delivery was very fast to colombia. And the quality of the purchase was the best. Dt swiis wheels and shimano rear derailleur.
6 June 2017
Unprompted review
Xxcycle c'est super!!!
27 May 2017
Unprompted review
Super !!!!!!
22 May 2017
Unprompted review
Impeccable !
18 May 2017
Unprompted review
J'ai reçu un article qui ne …
J'ai reçu un article qui ne correspondait pas à la photo du site internet. En accord avec le SAV j'ai pu le renvoyer pour un remboursement en bon d'avoir. Livraison et traitement SAV rapide.
18 May 2017
Unprompted review
Tres bon site rapide d'expedition
17 May 2017
Unprompted review
Great customer service!
Good selection of cycling gear, clothing etc. Excellent customer service with quick replies to emails. Received my order in Canada in less than a week. Highly recommended.
20 March 2017
Unprompted review
5 étoiles: Excellent - tout s'est très bien passé, je recommande vivement.
Excellent...
24 February 2017
Unprompted review
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