Xpress Centres - Wembley Reviews 4

TrustScore 3.5 out of 5

3.4

Wembley Tesco Extra, Great Central Way, NW10 0TL London, England, GB


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See what reviewers are saying

Rated 1 out of 5 stars

Completely unresponsive since I got my quote! I required a quote for a repair to be approved by my insurance company, once I got the approval and confirmed with them I wanted to proceed with the re... See more

Rated 5 out of 5 stars

Absolutely fantastic. They were told at the last minute that the tarmac on the car park at Morrisons was being repolaced the day I was booked in for repair. They organised everything so that the job c... See more

Company replied

Rated 4 out of 5 stars

Dave repaired a split and scraped bumper very neatly at the Xpress Centre at Wembley Tesco. I thought that the whole bumper would have to be replaced and was pleased to be proved wrong. I've knocked... See more

Company replied

Rated 5 out of 5 stars

Just had to say how impressed I was with the service. Highly recommend 5*

Company replied


Company details

  1. Car Repair and Maintenance

Written by the company

Convenient and affordable repair of dents, scratches, cracks, scrapes and scuffs. Repair Now, Pay Later. Lifetime Guarantee.


Contact info

  • Wembley Tesco Extra, Great Central Way, NW10 0TL, London, England, United Kingdom

  • 0345 241 1431

3.4

Average

TrustScore 3.5 out of 5

4 reviews

5-star
4-star
3-star
2-star
1-star

No history of asking for reviews

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Rated 1 out of 5 stars

Completely unresponsive

Completely unresponsive since I got my quote!

I required a quote for a repair to be approved by my insurance company, once I got the approval and confirmed with them I wanted to proceed with the repair they became unresponsive via email, phone. I kept trying for over a week. I don’t know what happened but I only went to them to avoid the excess charges of a “proper” body shop. I would avoid these types of pop up shop centres. I wasted weeks chasing these guys. Extremely disappointing!

9 May 2022
Unprompted review
Rated 5 out of 5 stars

Just had to say how impressed I was…

Just had to say how impressed I was with the service. Highly recommend 5*

12 November 2021
Unprompted review
Xpress Centres - Wembley logo

Reply from Xpress Centres - Wembley

Hi Sandra,

Thank you for reviewing our service. Glad everything was to your liking, we will pass on your kind words. Feel free to recommend us to everyone you know. Don’t forget to email xc.retail01@xpresscentres.co.uk to request your discount voucher to be used against any future repair.

Stay safe and Happy motoring 😁👍🚗

From all the Xpress team

Rated 5 out of 5 stars

Absolutely fantastic

Absolutely fantastic. They were told at the last minute that the tarmac on the car park at Morrisons was being repolaced the day I was booked in for repair. They organised everything so that the job could be done elsewhere. The technician was great - he previously worked for Porsche - he did a fantastic job abd in just a few hours. I think this firm will take over the repair business - it is so much better than anytjing I have previously experienced. Could not recommend enough.

10 September 2021
Unprompted review
Xpress Centres - Wembley logo

Reply from Xpress Centres - Wembley

Hi Mike, what am amazing endorsement for the business. So pleased to hear you were happy with the service and repair. High praise like this truly does mean a lot to us. Don’t forget to email xc.retail01@xpresscentres.co.uk to claim a discount voucher valid against all future repairs. Stay safe and happy motoring form all the team at Xpress. 😁👍🚗

Rated 4 out of 5 stars

Neat bumper repair.

Dave repaired a split and scraped bumper very neatly at the Xpress Centre at Wembley Tesco. I thought that the whole bumper would have to be replaced and was pleased to be proved wrong.
I've knocked a star off as the repair had to be rescheduled at short notice.

9 September 2021
Unprompted review
Xpress Centres - Wembley logo

Reply from Xpress Centres - Wembley

Hi Les,

Thank you for reviewing our service. Glad everything was to your liking, again we apologise for having to reschedule your repair at short notice, we will pass on your kind words to Dave. Feel free to recommend us to everyone you know. Don’t forget to email xc.retail01@xpresscentres.co.uk to request your discount voucher to be used against any future repair.

Stay safe and Happy motoring 😁👍🚗

From all the Xpress team

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