Xpress boiler solutions Reviews 137

TrustScore 2.5 out of 5

2.4

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 1 out of 5 stars

Got boiler fitted 2023, excellent service at the time, as you’ll see on previous review, ( Bunny Boiler) unfortunately looks like it’s fell by the wayside? No response to any phone calls to office, ju... See more

Rated 1 out of 5 stars

It's one year from my central heating installation. Whole installation and experience is for a book story. Promised 5 years boiler service! Now I'm trying to contact MR. Dickson for a few weeks, but h... See more

Rated 5 out of 5 stars

Came out to quote the next day after called, were able to start work a couple of days later (which I badly needed due to an aged leaking system water tank). Excellent service and information throughou... See more

Rated 5 out of 5 stars

Had complete central heating system fitted , David visited and was excellent at advising on what was needed . Steve and George arrived and fitted system . They worked brilliantly and did a really tidy... See more

Company details

  1. Heating Contractor
  2. Boiler and Heating Service

Information provided by various external sources

With over 30 years experience in Installations & servicing, we have been offering affordable boilers at highly competitive prices with unparalleled customer service.


Contact info

2.4

Poor

TrustScore 2.5 out of 5

137 reviews

5-star
4-star
3-star
2-star
1-star

Hasn’t replied to negative reviews

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

New boiler replacement

the engineer was very efficiant and helpfull and friendly nice tidy job left behind.The boiler was ordered on thursday the engineer was there first thing the next morning to do the job.He did not stop untill he had done the job.I would recomend to any body.

17 April 2020
Unprompted review
Rated 5 out of 5 stars

I have just had a new boiler installed…

I have just had a new boiler installed by this company and I am very happy with it
From the first call I received from David Dixon yesterday morning I felt I was in very capable hands with his knowledge of our situation he advised us of the best type and make of boiler to replace a very old one and by coming to the house to inspect the situation he was able to install it this morning
He was courteous and friendly and a joy to deal with
The chap that did the installation made a lovely job of fitting the boiler into the space etc and it looks great
Many thanks
Lilian Lynch

10 April 2020
Unprompted review
Rated 5 out of 5 stars

Contacted David over the weekend and…

Contacted David over the weekend and had the boiler fully installed by midday on the Monday.
Doesn't get any better than that!
Clean, tidy, informative installers.....got exactly what I needed and couldn't be happier. 100%
Thanks Xpress Boilers.
John.

6 April 2020
Unprompted review
Rated 5 out of 5 stars

Brillant service, fast and clean boiler replacement

We received three different boiler options from Xpress Boiler Solutions for fitting a new boiler in an emergency situation (old boiler had broken and COVID-19 times).
From the start of handling survey over the phone and providing the quotes and answering numerous questions, through boiler installation service from this company was brilliant.
The company offered very fast (next day) boiler fitting service which was very important for us.
The engineer was very polite and professional!
We can highly recommend the company!
Xpress boiler solutions is a great company offering really competitive prices and professional service!

6 April 2020
Unprompted review
Rated 5 out of 5 stars

I recently got a new boiler fitted.

I recently got a new boiler fitted into my flat, great job done. I must admit, it was an awkward job that was handled professional and well done, especially under these conditions. Left the house clean and tidy, great job!

1 April 2020
Unprompted review
Rated 5 out of 5 stars

Update - Advice, service, reasonable price - highly recommended

Shortly after moving into our new home we realised the current boiler just wasn't up to task with the hot water demands. After putting our request out online for quotes we were promptly contacted by David at Xpress. David came to the house, checked our current set up and made a recommendation for the Viessmann 111-W storage combi boiler. David was well informed and polite, there were no pressure tactics to sell and he gave me the time to research this boiler in detail. It really was the right option so we went ahead with it.
The fitter was fantastic, I cant believe all he got done in a day! Friendly, efficient, polite and very tidy.
I highly recommend xpress boiler solutions, you wont find a company offering a better service for a fairer price. Thank you

Update - had a minor issues with a leak at the mains and pressure in one tap post boiler install. David came out to assess then Scott followed up with a visit and everything was sorted with no hassle. I cannot recommend this company highly enough. Excellent service.

27 March 2020
Unprompted review
Rated 4 out of 5 stars

The guys that did the job were great

The guys that did the job were great, very competent, worked hard. The only niggle was to to do with not keeping to dates. We had some snagging issues, but they did come back twice and in the end replaced an old towel rail in the system to eradicate issue. Over all we were very happy and the price was good and and as agreed

24 March 2020
Unprompted review
Rated 5 out of 5 stars

With the whole world goin mad,me…

With the whole world goin mad,me needing a new boiler wasn't ideal!! Thankfully these guys came to my rescue.
Great service and place was spotless when they left. New boiler is a god sent .
If you want a hassle free and well priced boiler install these are the guys I'd recommend without a shadow of a doubt

22 March 2020
Unprompted review
Rated 5 out of 5 stars

Excellent job

Excellent job. Very friendly and professional. Fairly complicated job done with no complications and cheaper than competitors. Thank you very much for the excellent service! Very very highly recommended.

6 March 2020
Unprompted review
Rated 5 out of 5 stars

Excellent

Excellent, efficient service, very friendly and informative engineers. Even better was the competitive prices! Would highly recommend.

Leigh Smith

21 February 2020
Unprompted review
Rated 5 out of 5 stars

Excellent service

Excellent service. The fitters were polite, friendly and explained the boiler and programmer in great detail. The fitters took great care of my carpets and put down protectors. They also cleaned up after the work was completed. Can highly recommend this company.

10 February 2020
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look