Xpress boiler solutions Reviews 137

TrustScore 2.5 out of 5

2.4

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 1 out of 5 stars

Got boiler fitted 2023, excellent service at the time, as you’ll see on previous review, ( Bunny Boiler) unfortunately looks like it’s fell by the wayside? No response to any phone calls to office, ju... See more

Rated 1 out of 5 stars

It's one year from my central heating installation. Whole installation and experience is for a book story. Promised 5 years boiler service! Now I'm trying to contact MR. Dickson for a few weeks, but h... See more

Rated 5 out of 5 stars

Came out to quote the next day after called, were able to start work a couple of days later (which I badly needed due to an aged leaking system water tank). Excellent service and information throughou... See more

Rated 5 out of 5 stars

Had complete central heating system fitted , David visited and was excellent at advising on what was needed . Steve and George arrived and fitted system . They worked brilliantly and did a really tidy... See more

Company details

  1. Heating Contractor
  2. Boiler and Heating Service

Information provided by various external sources

With over 30 years experience in Installations & servicing, we have been offering affordable boilers at highly competitive prices with unparalleled customer service.


Contact info

2.4

Poor

TrustScore 2.5 out of 5

137 reviews

5-star
4-star
3-star
2-star
1-star

Hasn’t replied to negative reviews

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Well recommended

Came out to quote the next day after called, were able to start work a couple of days later (which I badly needed due to an aged leaking system water tank). Excellent service and information throughout, quality of fitting and advice on choices available was first class. Couple of small snags after the job was finished we’re quickly rectified without fuss. Fully recommended.

18 June 2020
Unprompted review
Rated 5 out of 5 stars

First class service First class company!

First class service; wide range of quality products and very competitive prices.
From sourcing comparisons and speaking with David about my specific requirements for a new boiler - which I needed fitted “yesterday” to keep tenants happy - Xpress Boiler Solutions certainly lived up to their name! New boiler was fitted on Saturday - all done and dusted in 2 days! Tenants happy, landlord happy, everybody happy! I honestly can’t fault this company. Scott the engineer did a first class job, was very helpful, friendly and informative. Nice clean job and he even checked out a temperamental shower before leaving. We own a few rental properties in Edinburgh and won’t hesitate to call Xpress Boiler Solutions as and when required. 10/10

15 June 2020
Unprompted review
Rated 5 out of 5 stars

I have just had a new boiler installed…

I have just had a new boiler installed by Xpress Boiler Solutions today! From the quote, advice, to installation I received excellent service!!! The job was installed within a few hours, the technicians are lovely and friendly, efficient and extremely fantastic at their job! I will definitely recommend this company to friends and family, colleagues without any hesitation, absolutely amazing service!! Thanks so much for everything.
Gail Baldwin

1 June 2020
Unprompted review
Rated 5 out of 5 stars

New Boiler fitted next day

Fantastic service, very efficient and hardworking engineer nothing too much bother. Customer service excellent, so nice to get such good service. Great price, would definitely recommend for great job done.

19 May 2020
Unprompted review
Rated 5 out of 5 stars

Excellent installation and very fast response

Very happy with both the advice given and quality of work. Our old boiler stopped working, Xpress boilers were very quick to attend and quote for a new installation. As we have two young kids they were excellent in arranging installation the next working day. Engineer arrived on time and once everything was installed, cleared up any mess. He also took time to go over the instructions, making sure we were happy with all operations prior to leaving. Would recommend to anyone.

19 May 2020
Unprompted review
Rated 5 out of 5 stars

Excellent service from start to finish

Excellent service from start to finish. Local representative very helpful and contactable for any queries pre and post installation. Installation engineer clean, tidy and efficient and very neat job. Follow up and service has also been excellent. Would recommend.

12 May 2020
Unprompted review
Rated 5 out of 5 stars

Undoubtedly the best in the business!

Everyone we dealt with from quote to completion of the boiler installation was professional, knowledgeable, friendly, accommodating, and careful/thoughtful in the wake of Covid-19 and keeping distance. Thank you so much for everything! :)

11 May 2020
Unprompted review
Rated 5 out of 5 stars

Excellent from start to finish

Excellent from start to finish. Dave advised me a best product for my needs and this was installed within 2 days to an extremely high standard. The servicing after care product is very competitive and reassuring that an excellent company will be looking after my system going forward.

6 May 2020
Unprompted review
Rated 5 out of 5 stars

New Boiler required Quickly

This company was fantastic came out quickly price was great staff helpful and friendly explained everything and fitted next day. The fitter was fantastic and cleaned up after it was all fitted and explained what was done also explained how to work everything. If you are looking for a combi boiler I would definitely recommend Xpress boilers.

24 April 2020
Unprompted review
Rated 5 out of 5 stars

Very efficient

Very efficient, arrived on time. Kept the working area clean and tidy, cleaned up all the entrance to the building when finished. The Engineer Barry was very friendly and explained the working & controls of the boiler very well. I wouldn't hesitate in recommening Xpress Boiler Solutions.

22 April 2020
Unprompted review
Rated 5 out of 5 stars

David and his Team were brilliant

David and his team was very helpful,
Very quick with service
Came to give me quote one day
And next day my boiler was fully installed.
Very friendly and helpful and gave me best advice
Will highly recommend

17 April 2020
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look