I am an avid maker with many 3d printers, but needed some stronger sintered nylon parts for a project. Uploading and picking the manufacturing process was super easy it only took minutes for many diff... See more
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Xometry has never disappointed. They are always quick to respond to manual quotes, emails, etc. I love their flexible shipping options, allowing for several price ranges to fit what we need. Their par... See more
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The entire process was simple and painless. Xometry responded quickly with price options and suggestions, all very helpful. The final part was pretty much perfect, so nice to see the part we had worke... See more
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This was our first time using Xometry but expect to use them more going forward. Not only was the quality very high, they improved on the shipment timeline (delivering earlier than expected). Very c... See more
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Company details
About Xometry
Written by the company
Xometry's AI-powered marketplace, popular Thomasnet industrial sourcing platform and suite of cloud-based services are rapidly digitizing the $2.4 trillion manufacturing industry. Xometry provides manufacturers the critical resources they need to grow their business and makes it easy for buyers to access global manufacturing capacity and create locally resilient supply chains. The Xometry Instant Quoting Engine® leverages millions of pieces of data to quickly and effectively analyze complex parts in real-time, match buyers with the right suppliers globally and provide accurate pricing and lead times. Xometry’s supplier network includes 10,000 vetted manufacturing facilities across 46 US states and 22 countries. Through its extensible marketplace, Xometry continuously scales its offerings, delivering an ever-expanding menu of manufacturing capabilities, including CNC Machining, 3D Printing, Laser Tube Cutting, Sheet Metal, Metal Stamping, Die Casting, Extrusion, Urethane Casting, and Injection Molding.
Check out our case study library to see examples of Xometry's work with customers across various industries and manufacturing processes.
Check out our case study library to see examples of Xometry's work with customers across various industries and manufacturing processes.
Contact info
6116 Executive Blvd, Ste 800, 20852, North Bethesda, United States
- +1-800-983-1959
- support@xometry.com
- xometry.com
Get 10% Off Your First Order
4.7
Excellent
846 reviews
Replied to 88% of negative reviews
Typically replies within 48 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Simple and stress free
Entire process was easy from start to finish. From uploading models and drawings, to detailing custom tolerances, to ordering, and finally receiving.
Parts showed up as quality products and for a great price. Will definitely look to Xometry again for one-off production and low quantity orders for R&D in the future as well.
7 April 2026
Reply from Xometry
Thank you so much for the exceptional 5-star review! We are absolutely thrilled to read your detailed feedback about your experience with Xometry.
It is rewarding to know that we successfully met our goal of providing a seamless "start to finish" process, from the initial model and drawing uploads and tolerance detailing to final delivery. Our commitment to accuracy and customer satisfaction is paramount, and it is a pleasure to hear that your parts arrived as quality products at a great price.
We sincerely appreciate your business and the trust you have placed in us. We are eagerly looking forward to collaborating with you again on your upcoming one-off production and low-quantity R&D orders!
The parts were done well
The parts were done well. I ordered 12x and just 1 part had a non conformance. Very easy process with Xometry and you can't beat the turn time or cost.
30 March 2026
Reply from Xometry
Thank you for the excellent 4-star review! We are pleased to hear that you were satisfied with the quality of your parts, the straightforward quoting process, and our competitive lead times and costs.
We do apologize that one of the twelve parts did not meet your specifications. Our commitment to accuracy is paramount, and we want to ensure every component is right, if you wish to have the 1 part be reworked by our team, please email us at support@xometry.com. Our team will get this taken care of for you.
We look forward to collaborating with you again and delivering a perfect 12-for-12 on your next order!
Pricing and the quality of the cut…
Pricing and the quality of the cut parts were very good. They all were done sooner then expected and the packing of the parts were excellantly done. Highly recommend them for your projects!
27 March 2026
Reply from Xometry
Thank you for the excellent 5-star review! We are pleased to hear that you were satisfied with the quality, pricing, and earlier-than-anticipated delivery of your cut parts. It is great to know the packaging met your expectations, and we look forward to collaborating with you again on future projects!
My first experience with online…
My first experience with online machining. Good attention to detail(emails with detail oriented questions). Excellent work.
25 March 2026
Reply from Xometry
We’re so glad your first experience with online machining was a success! It’s great to hear that our team's attention to detail and those "deep dive" emails helped ensure your project turned out perfectly.
Thank you for trusting us with your work. We look forward to helping you bring your next big idea to life.
Sophisticated automated workflow, supported throughout by customer service
I love the automated workflow, Xometry used my CAD files directly without export, and displayed everything it detected: end product, what manufacturing process; I did need an external note for drilling and tapping, but I could even upload different versions to see which was the most manufacturable.
Then during manufacturing there were several variances, and customer service was so easy to deal with; one was my own screw-up, I failed a fit-check and Xometry was able to intercept the order and change out the drawing; another was a misunderstanding at the machine shop that I accepted; another was that my design wasn't manufacturable and a different process was substituted. I was communicating with cognizant representatives all the way through.
27 March 2026
Reply from Xometry
We truly appreciate the feedback. It’s rewarding to hear that both our digital workflow and our customer service team provided the support you needed, especially when it came to intercepting order changes and navigating manufacturing substitutions. Thank you for trusting Xometry with your project; we’re excited to see what you design next.
Impressed with quality and speed of delivery.
This was our first time using Xometry but expect to use them more going forward. Not only was the quality very high, they improved on the shipment timeline (delivering earlier than expected).
Very clear pricing and easy to do business with.
30 March 2026
Reply from Xometry
We're so glad you had a great first experience with us! Quality and efficiency are at the core of what we do, and we’re happy to hear our pricing and platform made things easy for you. Thanks for choosing Xometry!
Customer communication and logistic…
Customer communication and logistic assistance was fantastic. Received it a day earlier. NICE!!!!
30 March 2026
Reply from Xometry
We appreciate your feedback! We’re so glad we could get your order to you ahead of schedule. We look forward to working with you again!
Poor Quality - Won't Be Using Again
The items provided were of poor quality, the price & posting times were good so I've given two stars for that only.
Having had these items made by many other companies these were in no way comparible in quality or finish & fell far short of what I was expecting.
They obviously disagreed with me when I complained but the parts I had made were useless & now in the bin!
Lesson learned.
23 March 2026
Unprompted review
Reply from Xometry
Thank you for your feedback. We are glad you found our pricing and logistics efficient, but we are genuinely sorry to hear that the final product did not meet your expectations.
We clearly missed the mark for your specific requirements in this instance. If you’re open to it, we would appreciate the chance to review your order concerns. A request for information has been sent to allow this. We would like to make this right and hope to be in contact with you soon.
Great so far. Will update later
I placed a one item order as a test. Simple order processing. Very competitive pricing if you are willing to wait for international fulfillment. Quality knocked it out of the park. I just placed my second order. If they do the same, I’ll stay with them.
17 March 2026
Reply from Xometry
Thank you for the review! We’re thrilled the quality exceeded your expectations. We appreciate the trust you’ve placed in us with your second order and look forward to working with you further.
I collaborated on a printed part…
I collaborated on a printed part project with Xometry. Xometry was spot on compared to other 3D vendor services technical responses. This gave me confidence to give them a try. The parts they provided were exactly what I needed for my project.
16 March 2026
Reply from Xometry
Thank you for the feedback! It’s great to know the final parts were exactly what you needed for your project. We look forward to working together again soon!
Everything was easy and the results…
Everything was easy and the results where better than expected.
13 March 2026
Reply from Xometry
Glad to hear the results surpassed your expectations! Thank you for choosing Xometry.
Quick response and easy process.
11 March 2026
Reply from Xometry
Thank you! We strive to make every project as seamless as possible. We appreciate the feedback!
Great overall experience.
Good communications.
Fast service.
Arrived before expected date.
Able to do a custom finishing request.
18 March 2026
Reply from Xometry
We're glad you enjoyed the fast service and custom finish! Thanks for the 5-star review. We look forward to your next order.
Reply from Xometry
Thank you for recognizing our efforts! Reliable timelines and clear communication are what we strive for. We appreciate the support and look forward to your next order!
Good all around
The process was very easy. The price was decent and the part arrived within the promised period and looks good.
10 March 2026
Reply from Xometry
Thank you for the feedback! We’re glad to hear the process was smooth and that your part arrived on time. We look forward to working with you again.
Made to the exact spec that I needed
Made to the exact spec that I needed, the render I had come true. Communication throughout build to ship was great.
17 March 2026
Reply from Xometry
Hi Trevor,
Thank you for the 5-star review! We are thrilled to hear that your parts were made to your exact specifications and that we could help bring your render to life.
Maintaining great communication from the start of the build through shipping is a top priority for us, so it is wonderful to know that kept your project on track. We appreciate your business and look forward to your next order!
Reply from Xometry
Hi Noah,
Thank you so much for the 5-star review! We are thrilled to hear that you had such a "top notch" experience with our team.
Our customer support group works incredibly hard to be the best in the business, and it is wonderful to see that effort recognized. We truly appreciate the high energy and your continued support of Xometry.
We look forward to working with you on your next project!
Beyond Excellence
I couldn’t be happier with Xometry. The quote request is lighting quick. The customer service is top notch. And the quality of the products received is beyond expectations.
16 March 2026
Reply from Xometry
Hi Chris,
Thank you so much for the 5-star review! We are thrilled to hear that you couldn’t be happier with your Xometry experience.
It is great to know that our lightning-fast quoting, dedicated customer service, and product quality all stood out to you. Delivering parts that go beyond expectations is exactly what we aim for every day.
We truly appreciate your support and can’t wait to partner with you on your next project!
Reply from Xometry
Hi there,
Thank you for the 5-star review! Fast shipping, competitive pricing, and high-quality parts are exactly what we strive to deliver on every order.
We’re thrilled to hear we hit all three marks for you. We appreciate your business and look forward to seeing what you build next!
Solid
They did a good job handling my prototype, printed out and shipped out fast, would definitely use them again.
16 March 2026
Reply from Xometry
Hi Michael,
Thank you for the 5-star review! We are so glad to hear that we could get your prototype printed and shipped out quickly.
Providing a fast, reliable bridge from design to physical part is exactly what we strive for, and it’s great to know we hit that goal for you. We appreciate your support and look forward to helping you with your next project!
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