Xometry Reviews 846

TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Considering 150 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the high quality of the products and the excellent service received. Many found the pricing to be reasonable and the ordering process straightforward and user-friendly. Conversely, a small portion of people felt dissatisfied with the quality of some items, describing them as poor or not meeting expectations. Some also mentioned issues with order delays, unexpected price increases on subsequent orders, and concerns about manufacturing locations and associated import fees.

What people talk about most

Product

Users describe positive interactions with product. Many customers praise the high quality, precision, and... See more

Quality

Reviewers highlight positive aspects of quality, consistently praising the high quality of parts, precision,... See more

Price

Customers generally express satisfaction with the pricing. Many reviewers found the prices to be reasonable,... See more

Service

People report positive experiences with service. Many customers praise the helpfulness and efficiency, noting... See more

Order

Clients share positive opinions on order. Many customers praise the easy and straightforward ordering... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I am an avid maker with many 3d printers, but needed some stronger sintered nylon parts for a project. Uploading and picking the manufacturing process was super easy it only took minutes for many diff... See more

Company replied

Rated 5 out of 5 stars

Xometry has never disappointed. They are always quick to respond to manual quotes, emails, etc. I love their flexible shipping options, allowing for several price ranges to fit what we need. Their par... See more

Company replied

Rated 5 out of 5 stars

The entire process was simple and painless. Xometry responded quickly with price options and suggestions, all very helpful. The final part was pretty much perfect, so nice to see the part we had worke... See more

Company replied

Rated 5 out of 5 stars

This was our first time using Xometry but expect to use them more going forward. Not only was the quality very high, they improved on the shipment timeline (delivering earlier than expected). Very c... See more

Company replied


Company details

  1. Manufacturer
  2. Business to Business Service

About Xometry

Written by the company

Xometry's AI-powered marketplace, popular Thomasnet industrial sourcing platform and suite of cloud-based services are rapidly digitizing the $2.4 trillion manufacturing industry. Xometry provides manufacturers the critical resources they need to grow their business and makes it easy for buyers to access global manufacturing capacity and create locally resilient supply chains. The Xometry Instant Quoting Engine® leverages millions of pieces of data to quickly and effectively analyze complex parts in real-time, match buyers with the right suppliers globally and provide accurate pricing and lead times. Xometry’s supplier network includes 10,000 vetted manufacturing facilities across 46 US states and 22 countries. Through its extensible marketplace, Xometry continuously scales its offerings, delivering an ever-expanding menu of manufacturing capabilities, including CNC Machining, 3D Printing, Laser Tube Cutting, Sheet Metal, Metal Stamping, Die Casting, Extrusion, Urethane Casting, and Injection Molding.

Check out our case study library to see examples of Xometry's work with customers across various industries and manufacturing processes.

Contact info

Get 10% Off Your First Order

Use code XOMTP10 for 10% off your first order (max discount $100)

4.7

Excellent

TrustScore 4.5 out of 5

846 reviews

5-star
4-star
3-star
2-star
1-star

Replied to 88% of negative reviews

Typically replies within 48 hours

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Rated 5 out of 5 stars

FAST DELIVERY!

I needed prototypes machined with short lead time, we did not have the capacity in house. The validation test for these parts kicked off a day after they arrived. I was really glad to get this tested started, it would not have happened without these machined prototype parts.

5 February 2026
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Reply from Xometry

Thank you for the feedback! We're glad we could provide the extra capacity needed to keep your project on schedule with our quick turnaround time. We look forward to supporting you again soon!

Rated 5 out of 5 stars

great job

good quality parts with great tolerances. Also fast delivery.

2 February 2026
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Reply from Xometry

We appreciate the review! It’s great to know our quality and turnaround time met your expectations. We look forward to working with you again soon.

Rated 5 out of 5 stars

Easy to work with

Very easy to upload my custom model and received my printed parts exactly as expected right on time.

2 February 2026
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Reply from Xometry

Thank you for the positive feedback! We're glad to hear the model upload process was seamless and that your parts arrived exactly as expected. We look forward to working with you on your next project.

Rated 5 out of 5 stars

If you want a good experience, use Xometry

The part I ordered was to spec, with better quality than expected, and was even delivered prior to the initial delivery date.

29 January 2026
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Reply from Xometry

Thank you for your kind feedback. We’re pleased to hear that the quality of your part and the shipping experience exceeded your expectations. We appreciate your support and look forward to working with you on your next project.

Rated 4 out of 5 stars

Love how easy it is to get a quote…

Love how easy it is to get a quote online right away.
When I needed help Roger Sanos was there to help and reach back out in timely manner.

27 January 2026
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Reply from Xometry

Thank you for sharing your experience! We’re glad you enjoyed the speed of our online quoting system. We look forward to working with you again soon.

Rated 5 out of 5 stars

Fast and accurate.

I’ve used Xometry several times and have always been impressed. Their quoting system is fast, accurate, and easy to use, and their pricing is consistently competitive. Parts arrive on time and exactly as specified, and I’ve never had any issues with quality or service. Xometry has become my go-to for quick, reliable manufacturing.

27 January 2026
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Reply from Xometry

Thank you for the high praise! We’re glad to hear our quoting system and competitive pricing are hitting the mark for you. It's great to know we've earned a spot as your go-to partner. We look forward to supporting your next project.

Rated 5 out of 5 stars

Good product, good price!

They made a 3D print that came out great and for a reasonable price. Good product, good price; I'll be using them a lot.

26 January 2026
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Reply from Xometry

Thank you for the feedback! We’re thrilled to hear you’re happy with the quality and pricing of your 3D print. We look forward to working with you again soon.

Rated 5 out of 5 stars

Excellent packaging

Excellent packaging. Beautiful cuts and metal prepped ready to use. Fast shipping considering it was an international order. I will definitely do more business with you. I'll highly recommend you to others.

26 January 2026
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Reply from Xometry

Thank you for the fantastic feedback! We’re glad to hear the quality and shipping speed met your expectations. We appreciate the recommendation and look forward to working with you again soon.

Rated 2 out of 5 stars

Bait and Switch

No, no, no, no, no.

BAIT AND SWITCH.

Second order, identical to first (two months prior), was nearly double the price. Eager customer service clerk assured me I'd selected different materials. No, I didn't. Replied to clerk with screenshots of the two orders, and customer service fell silent. No response.

Recently tried again, this time using an international vendor option promising roughly two-week turnaround. Within a few days, order is delayed by over a week.

Xometry does not get a third chance. Plenty alternatives; China has never let me down. Too bad. Quality was good first time. Last time.

25 January 2026
Unprompted review
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Reply from Xometry

Thank you for being candid about your experience.

We utilize a dynamic AI pricing engine, but if an identical reorder saw an increase, we need to verify if there was a technical glitch or a specific market volatility issue that our team failed to explain. In these situations, we can have our sales team review for price concerns as well.

If you’re open to it, we would appreciate the chance to review your order concerns. A request for information has been sent to allow this. We would like to make this right and hope to be in contact with you soon.

Rated 5 out of 5 stars

Great customer service

Great customer service, Cost effective with good quality and on time delivery. We love Xomerty manufacturing. For us it's always a first choice to consider.

23 January 2026
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Reply from Xometry

Thank you for the glowing review! We are glad we could deliver the quality and service you expect. Thank you for making us your go-to for manufacturing. We look forward to working on your next project!

Rated 5 out of 5 stars

Highly satisfied with my part

The part came out exactly as I pictured it. The turnaround time was very efficient, considering it was the holidays. And the system for ordering the part was very user friendly.

16 January 2026
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Reply from Xometry

Thank you for the wonderful feedback! We're glad to hear that your part met your expectations and that our ordering process made things easy for you, even during the holidays. We look forward to working with you again!

Rated 5 out of 5 stars

Very fast service

Very fast service, communication and shipping.

8 January 2026
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Reply from Xometry

We appreciate the feedback! It’s great to know you enjoyed our fast service and shipping. Thanks for choosing Xometry!

Rated 5 out of 5 stars

It is so easy to make something you…

It is so easy to make something you need. Working with xometry is the best.

14 January 2026
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Reply from Xometry

Thank you for your feedback. We’re pleased to hear that our process helped streamline your experience and made it easier to obtain what you needed. We look forward to working with you on your next project.

Rated 5 out of 5 stars

Good speed cost and quality for…

Good speed cost and quality for injection molded parts. DFM process allowed me to respec material based on analysis. Where tight tolerances were required, xometry worked with me to do mold changes to tune the parts. I would recommend this service. Great communication after po was placed.

19 January 2026
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Reply from Xometry

Thank you for the detailed feedback! We’re glad our DFM process and mold-tuning process helped you achieve the precision and material specs your project required. We pride ourselves on clear communication and look forward to supporting your next injection molding project.

Rated 5 out of 5 stars

Fast delivery,

Fast delivery,
The parts are correct

19 January 2026
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Reply from Xometry

Thank you for the feedback! Happy to hear your order arrived quickly and accurately. We look forward to working with you again soon.

Rated 5 out of 5 stars

Quality parts, quick delivery and good price

The quality of my aluminum parts were very good, the delivery time met my schedule, all at the lowest price I could find online.

19 January 2026
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Reply from Xometry

Thank you for the positive feedback! Glad to hear that our aluminum parts met your quality standards and arrived on schedule. Providing high-quality work at a competitive price is our top priority, and we look forward to working with you again.

Rated 5 out of 5 stars

Awesome Service!!!

Awesome service!!!
Ordering was a piece of cake and the parts came early...
All of my parts were made exactly as I had wanted...
Again, Awesome!!!
Will use Xometry again!!!

9 January 2026
Xometry logo

Reply from Xometry

Thank you so much for the awesome review! We are thrilled to hear that the ordering process was seamless and that your parts arrived ahead of schedule and exactly to spec. We look forward to working with you again on your next project.

Rated 5 out of 5 stars

Fast turnaround awesome company

Fast shipping and simple payment

12 January 2026
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Reply from Xometry

Thank you for the great feedback! We are glad to hear that you found our payment process simple and were pleased with the fast shipping. Providing a seamless experience from checkout to delivery is our top priority.

We look forward to working with you again on your next project!

Rated 5 out of 5 stars

Parts matched computer files perfectly

I didn't think I my small company could get quality CNC prototype parts at such an affordable price. The parts arrived a week early and the precision and quality were perfect.

15 January 2026
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Reply from Xometry

Thank you so much for the fantastic feedback! We are thrilled to hear that we could help your company access high-quality CNC prototyping at an affordable price. Delivering precision parts ahead of schedule is exactly what we strive for, and it’s great to know we hit the mark for you.

We look forward to supporting your next project and helping your business continue to grow!

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