XO HOTELS AMSTERDAM Reviews 

9,477
TrustScore 4 out of 5

4.1

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Review summary

Created with AI, based on recent reviews

Looking at 1,382 reviews, reviewers had a great experience with this company. Customers frequently praise the staff for being welcoming, friendly, and helpful, often going above and beyond to assist guests. The hotel's location is also a strong positive, with many finding it convenient for public transportation, local attractions, and amenities. Reviewers consistently mention the cleanliness of the rooms and the overall modern standard of the hotel, along with comfortable beds and effective air conditioning. However, some people mentioned issues with the quality of the rooms, citing worn-out furnishings, stained bed sheets, or a lack of basic amenities like shelving or kettles. A few other people also felt that the location, while convenient for transport, could be noisy due to proximity to a highway or that the immediate surroundings were not pleasant. Some reviewers were not happy with the service, reporting instances of rude or unhelpful staff, or issues with room cleaning and breakfast options.

What people talk about most

Location

Reviewers highlight positive aspects of location, often describing it as excellent or wonderful for exploring... See more

Quality

Clients share ambiguous opinions on quality, with many reviewers praising the cleanliness and comfort of the... See more

Facilities

Reviewers mention ambiguous feedback about facilities, with some customers praising the cleanliness,... See more

Staff

Customers consistently note positive experiences with staff, highlighting their friendliness, helpfulness,... See more

Service

Customers had ambiguous experiences with service, with many reviewers expressing dissatisfaction with rude... See more

Reviews shaping this summary

Rated 4 out of 5 stars

The hotel itself for Amsterdam is well worth the price! The staff was welcoming and the hotel was clean and upto a nice modern standard. Nice and easy check in and check out. The hotel surroundings le... See more

Company replied

Rated 4 out of 5 stars

Even though the check-in is completely computerized, there was a member of the reception team welcoming the arrivals, including me, in a very friendly way and offering assistance where needed. The te... See more

Company replied

Rated 4 out of 5 stars

Very clean and friendly with helpful staff in all departments. The only concern is the restaurant being closed in the evenings over the weekend when there is only 1 restaurant in the area. Not helpf... See more

Company replied

Rated 4 out of 5 stars

Great location, very close to everything but not quite in the chaos. Train/metro stations an easy 5 min walk. Clean and tidy, fairly new bathroom, good hot shower. Staff helpful, always someo... See more

Company replied


Company details

  1. Hotel

About XO HOTELS AMSTERDAM

Written by the company

XO Hotels Amsterdam 🛏️

🇳🇱 Boek bij ons en krijg 10% korting ✓ Directe bevestiging ✓ Geen boekingskosten ✓ Exclusieve extra's bij boeking op XO Hotels

🇬🇧 Book with us and get 10% discount ✓ Instant confirmation ✓ No booking fee ✓ Exclusive extras when booking on XO Hotels

🇩🇪 Buchen Sie bei uns und erhalten Sie 10% Rabatt ✓ Sofortige Bestätigung ✓ Keine Buchungsgebühr ✓ Exklusive Extras bei Buchung auf XO Hotels

🇫🇷 Réservez avec nous et bénéficiez de 10% de réduction ✓ Confirmation instantanée ✓ Pas de frais de réservation ✓ Extras exclusifs lors de la réservation sur XO Hotels

🇮🇹 Prenota con noi e ottiene il 10% di sconto ✓ Conferma immediata ✓ Nessuna tassa di prenotazione ✓ Extra esclusivi quando si prenota su XO Hotels

🇪🇸 Reserva con nosotros y obtén un 10% de descuento ✓ Confirmación instantánea ✓ Sin gastos de reserva ✓ Extras exclusivos al reservar en XO Hotels

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4.1

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TrustScore 4 out of 5

9K reviews

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(9,477)

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Rated 3 out of 5 stars

Broken fridge which had to be repaired…

Broken fridge which had to be repaired twice, room not serviced on 3rd day despite leaving the digital display on “make up room” couldn’t get through to reception via phone within the hotel room which resulted in asking for toilet roll in person at reception.

28 May 2026
Unprompted review
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Reply from XO HOTELS AMSTERDAM

Anthony,

Thank you for taking the time to share your experience with us.

We’re very sorry to read about the issues you encountered during your stay, especially the malfunctioning fridge, the inconvenience with room servicing, and the difficulty reaching reception by phone. This is not the level of comfort and reliability we aim to provide at XO Hotels, and we understand how frustrating this must have been—particularly when simple requests like toilet paper required extra effort.

If these matters had been fully addressed during your stay, our team would always have done everything possible to resolve them quickly and improve your comfort. We regret that this was not your experience this time.

At the same time, we appreciate your patience, and we hope that despite these inconveniences you were still able to enjoy your time in Amsterdam. Many guests choose XO Hotels for its practical comfort, clean rooms and easy access to the city, and we are committed to maintaining and improving that standard.

For future stays, booking directly with XO Hotels includes benefits such as 10% discount, city tax included, direct communication with our team, and the first hour of late check-out free.

We hope to have the opportunity to welcome you again and provide a smoother, more comfortable experience.

Warm regards,
Team XO Hotels
info@ xohotels.com
+31 (0)202629263
xohotels .com
#xohotels #amsterdam #book #direct #comfortable #friendly #clean #affordable #genuine #hospitality
Simple stays. Real comfort. XO Hotels.

Rated 5 out of 5 stars

The location was perfect for our stay…

The location was perfect for our stay in Amsterdam. Close to museums and locations that we wanted to visit. The hotel staff was very helpful and the room was clean and comfortable. The morning breakfast was the best we have experienced at any of our hotel stays. The rates were reasonable and we would stay again.

6 May 2026
Unprompted review
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Reply from XO HOTELS AMSTERDAM

Jake,

Thank you for sharing your experience—it’s wonderful to hear your stay matched your plans so well.

Many guests at XO Hotels in Amsterdam enjoy starting their day with a tasty breakfast before heading out to explore nearby museums and attractions, then returning to a clean, comfortable room to relax. That easy balance between location, comfort, and a smooth daily rhythm is what makes a stay feel truly enjoyable.

We’re especially pleased that our team left a positive impression—friendly and helpful service is something guests consistently rely on when choosing XO Hotels. Hearing that our breakfast stood out among your travels means a lot to us.

Your feedback helps future guests feel confident that they can expect great value, reliable quality, and a welcoming atmosphere.

For your next visit, booking directly includes a 10% discount and city tax included, making your stay even more convenient from the start.

We’d be happy to welcome you back again to Amsterdam.

Warm regards,
Team XO Hotels
info@ xohotels.com
+31 (0)202629263
xohotels .com
#xohotels #amsterdam #book #direct #comfortable #friendly #clean #affordable #genuine #hospitality
Simple stays. Real comfort. XO Hotels.

Rated 3 out of 5 stars

Bedrooms are TINY

Bedrooms are TINY, barely enough space to walk and put luggage. Same with bathrooms. However, AC was nice and I slept well every night.

27 May 2026
Unprompted review
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Reply from XO HOTELS AMSTERDAM

Alex Shaw,

Thank you for sharing your honest feedback with us!

We’re glad to hear that you slept well and that the air conditioning made your stay more comfortable. After a day exploring Amsterdam, a good night’s rest is exactly what many guests value most, and it’s great this worked well for you.

At the same time, we’re sorry that the room and bathroom size felt too limited for your expectations. Our rooms are designed to be practical and efficient for city stays, but we understand that space comfort can feel different depending on travel needs and luggage. If this impacted your experience, we truly regret that.

Many guests still choose XO Hotels for the combination of clean rooms, reliable comfort and easy access to Amsterdam, especially when staying for short city trips where functionality matters most.

For future stays, booking directly with XO Hotels includes benefits such as 10% discount, city tax included, direct communication with our team, and the first hour of late check-out free.

We hope to welcome you again for a stay that feels even more comfortable and well suited to your expectations.

Warm regards,
Team XO Hotels
info@ xohotels.com
+31 (0)202629263
xohotels .com
#xohotels #amsterdam #book #direct #comfortable #friendly #clean #affordable #genuine #hospitality
Simple stays. Real comfort. XO Hotels.

Rated 5 out of 5 stars

Good location

Good location, clean room

24 May 2026
Unprompted review
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Reply from XO HOTELS AMSTERDAM

Joe Lloyd,

Thank you for your feedback—it’s great to hear you enjoyed the location and cleanliness.

Many guests at XO Hotels in Amsterdam appreciate that same combination: stepping out to easily reach the city, then returning to a clean, comfortable room to relax after a day of exploring. It’s a simple but reliable experience that makes a stay feel effortless.

Clean rooms and a convenient location are things many travelers consistently value when choosing XO Hotels, knowing they can count on the same standard every time.

For your next visit, booking directly comes with a 10% discount and city tax included—making your stay even more straightforward from the start.

We hope to welcome you again soon for another easy and comfortable stay.

Warm regards,
Team XO Hotels
info@ xohotels.com
+31 (0)202629263
xohotels .com
#xohotels #amsterdam #book #direct #comfortable #friendly #clean #affordable #genuine #hospitality
Simple stays. Real comfort. XO Hotels.

Rated 5 out of 5 stars

great location

great location, great room, good communication and nice staff

27 May 2026
Unprompted review
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Reply from XO HOTELS AMSTERDAM

Yumi Takami,

Thank you for your kind words—it’s great to hear your stay ticked all the right boxes.

Many guests at XO Hotels in Amsterdam enjoy that same easy flow: arriving with clear communication, being welcomed by a friendly team, and settling into a clean, comfortable room in a well-connected location. It makes exploring the city simple while always having a relaxing place to return to.

Your experience reflects what many travelers look for—reliable service, a good night’s sleep, and a location that keeps everything within easy reach.

For your next visit, booking directly gives you a 10% discount and city tax included, making your stay even more convenient from the start.

We hope to welcome you back again soon.

Warm regards,
Team XO Hotels
info@ xohotels.com
+31 (0)202629263
xohotels .com
#xohotels #amsterdam #book #direct #comfortable #friendly #clean #affordable #genuine #hospitality
Simple stays. Real comfort. XO Hotels.

Rated 5 out of 5 stars

All perfect

All perfect. Clean, new towels and room service each day. Accommodated a late check in. Nice room.

22 May 2026
Unprompted review
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Reply from XO HOTELS AMSTERDAM

Nick Mitchell,

Thank you for your kind words—it’s great to hear everything felt just right during your stay.

Many guests at XO Hotels in Amsterdam appreciate that same feeling: arriving, even late, and stepping into a clean, comfortable room with fresh towels and everything ready to relax. It’s those simple, consistent touches—daily housekeeping and a smooth check-in—that make the experience easy and reliable.

We’re happy you enjoyed the room and the flexibility, as our team is always prepared to support guests whenever they arrive.

For a future stay, booking directly comes with extra benefits like 10% discount, city tax included, and even the first hour of late check-out for free—adding a bit more comfort to your plans.

We hope to welcome you again soon for another effortless stay.

Warm regards,
Team XO Hotels
info@ xohotels.com
+31 (0)202629263
xohotels .com
#xohotels #amsterdam #book #direct #comfortable #friendly #clean #affordable #genuine #hospitality
Simple stays. Real comfort. XO Hotels.

Rated 5 out of 5 stars

Everything about the hotel was…fabulous.

Everything about the hotel was excellent - the room had very adequate lighting, including reading light, plenty of power points and storage, fabulous bathroom, excellent breakfast, helpful reception staff and Route 2 tram stop directly in front of hotel. Would definitely recommend it to anyone planning to visit Amsterdam and wouldn’t hesitate to stay there again should I be visiting Amsterdam. We stayed there for 3 nights. Visiting from Australia.

25 May 2026
Unprompted review
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Reply from XO HOTELS AMSTERDAM

Elizabeth,

Thank you for your wonderful review—and for traveling all the way from Australia to stay with us.

Many guests at XO Hotels in Amsterdam enjoy that same experience: starting the morning with a tasty breakfast, stepping onto tram line 2 right outside, and effortlessly reaching the city’s highlights before returning to a comfortable room with everything thoughtfully in place. It’s those small details—good lighting, practical storage, and a relaxing bathroom—that make a stay feel easy and complete.

We’re especially pleased that our reception team made a positive impression, as friendly and reliable service is something guests consistently value and trust when choosing XO Hotels.

Your recommendation means a lot and helps future guests feel confident in their choice.

For your next visit, booking directly includes a 10% discount, city tax included, and direct communication with our team—making your stay even smoother from the start.

We hope Amsterdam will welcome you back again someday.

Warm regards,
Team XO Hotels
info@ xohotels.com
+31 (0)202629263
xohotels .com
#xohotels #amsterdam #book #direct #comfortable #friendly #clean #affordable #genuine #hospitality
Simple stays. Real comfort. XO Hotels.

Rated 3 out of 5 stars

Window to the interior of the building

I did not like that the window of the room was to the interior of the building. It was on the first floor and there was a corridor to go into the rooms right in front of the windows and the eating area right below, other guests could see through the window so I had to be the whole time with the curtains closed (in the dark and light on) to have privacy. Also there was no chair at the desk. You could see that the room was renovated not that long ago, but it felt very empty and a lot of things missing. However, everything very clean and the breakfast was fine.

26 May 2026
Unprompted review
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Reply from XO HOTELS AMSTERDAM

Cristina,

Thank you for taking the time to share your experience with us!

We’re glad to hear that you found everything very clean and that you enjoyed the breakfast. Many guests appreciate starting their day in Amsterdam with a simple and convenient breakfast before heading out to explore the city.

At the same time, we’re sorry to read that the room layout and privacy situation affected your comfort. We understand how important it is to feel relaxed in your own space, and we regret that the interior-facing window and nearby guest areas made that difficult during your stay. We also appreciate your note about the missing chair and the feeling that some room elements were incomplete. Feedback like this is very valuable for us as it helps us improve both comfort and functionality in our rooms.

If any of these concerns had been shared with our team during your stay, we would always have done our best to find a solution or alternative to make your experience more comfortable.

For future stays, booking directly with XO Hotels offers extra benefits such as 10% discount, city tax included, direct communication with our team, and the first hour of late check-out free.

We hope to have the opportunity to welcome you again in Amsterdam for a more comfortable stay that fully meets your expectations.

Warm regards,
Team XO Hotels
info@ xohotels.com
+31 (0)202629263
xohotels .com
#xohotels #amsterdam #book #direct #comfortable #friendly #clean #affordable #genuine #hospitality
Simple stays. Real comfort. XO Hotels.

Rated 5 out of 5 stars

Great location and experience

We came to Amsterdam for the Harry Styles concert and like other reviewers, the location of the Hotel to the stadium and central Amsterdam was so convenient -you could walk to the stadium and the metro into the city centre is only a very short walk from the hotel- we were pleasantly surprised! The hotel is located in a safe area and 3 adults comfortably shared a good sized triple room. Effortless automated check in and check out was great too. Thanks very much and we will be back!

21 May 2026
Unprompted review
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Reply from XO HOTELS AMSTERDAM

Lou MC,

Thank you for sharing your experience—it sounds like a great trip combined with a great stay.

Many guests visiting XO Hotels in Amsterdam for concerts enjoy that same easy rhythm: a short walk to the stadium, the energy of the event, and then a smooth return to a comfortable, clean room to unwind. With the metro just around the corner, exploring the city centre becomes just as effortless the next day.

It’s lovely to hear the triple room worked well for all three of you and that the automated check-in and check-out made everything simple. Guests often choose XO Hotels for this combination of convenience, comfort, and a reliable experience they can count on.

For your next visit, booking directly gives you a 10% discount, city tax included, and a little extra ease from the start.

We’ll be ready for your next concert in Amsterdam.

Warm regards,
Team XO Hotels
info@ xohotels.com
+31 (0)202629263
xohotels .com
#xohotels #amsterdam #book #direct #comfortable #friendly #clean #affordable #genuine #hospitality
Simple stays. Real comfort. XO Hotels.

Rated 1 out of 5 stars

The hotel not recommended because the…

The hotel not recommended because the room very dirty and we put us in room they discover later that it needs maintenance no air conditions
The staff not helpful
Very expensive regarding the service.

23 May 2026
Unprompted review
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Reply from XO HOTELS AMSTERDAM

Etab,

Thank you for sharing your feedback—we’re sorry to hear that your stay did not meet expectations.

Arriving in Amsterdam and being assigned a room that is not properly prepared, especially with cleanliness issues and no working air conditioning, is understandably frustrating. This should have been addressed immediately to ensure your comfort from the start. If reported during the stay, our team is always ready to act quickly and find a suitable solution to improve the experience.

We also regret that our service did not come across as helpful. At XO Hotels, many guests consistently value our clean rooms, comfortable beds, and supportive team, and we are sorry this was not your experience.

Your comments are important, as they help highlight where improvements are needed to maintain the reliable standard guests expect from XO Hotels in Amsterdam.

For a future stay, booking directly includes a 10% discount, city tax included, and direct communication with our team to ensure everything runs more smoothly.

We hope to have the chance to provide you with a much better experience next time.

Warm regards,
Team XO Hotels
info@ xohotels.com
+31 (0)202629263
xohotels .com
#xohotels #amsterdam #book #direct #comfortable #friendly #clean #affordable #genuine #hospitality
Simple stays. Real comfort. XO Hotels.

Rated 4 out of 5 stars

Price benefit balance

Location is little bit far from centre but there are many transportation opportunities. Room was ok. Clean and comfortable. Check in is easy. Around the hotel there are many restaurants and markets. Price and benefit balance is ok.

24 May 2026
Unprompted review
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Reply from XO HOTELS AMSTERDAM

sevket serkan Sen,

Thank you for sharing your experience with us!

It’s great to hear that you found XO Hotels clean, comfortable and easy to check in to. Many of our guests appreciate exactly that smooth arrival feeling, followed by a relaxed stay in a practical room where everything simply works. It’s also nice that you noticed the many restaurants, shops and transport options around the hotel, which makes exploring Amsterdam very convenient even when staying slightly outside the centre.

We understand your point about the distance to the city centre, but as you mentioned, the excellent public transport connections make it easy to reach all major highlights quickly and comfortably. That balance between location and value is exactly what many of our guests choose us for.

For future stays, booking directly with XO Hotels also gives extra benefits like 10% discount, city tax included, direct contact with our team and the first hour of late check-out free.

We hope to welcome you again soon for another simple and comfortable stay in Amsterdam!

Warm regards,
Team XO Hotels
info@ xohotels.com
+31 (0)202629263
xohotels .com
#xohotels #amsterdam #book #direct #comfortable #friendly #clean #affordable #genuine #hospitality
Simple stays. Real comfort. XO Hotels.

Rated 5 out of 5 stars

Peaceful Place, Clean and Silent

Very nice and clean room
Kind people
Nice terrasse in which you can work and have a drink
Everything good!

26 May 2026
Unprompted review
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Reply from XO HOTELS AMSTERDAM

Monica Mora,

Thank you for your lovely feedback—it’s great to hear you enjoyed your stay.

Many guests at XO Hotels in Amsterdam appreciate those simple, comfortable moments: starting the day in a clean, cozy room, then spending some time on the terrace with a drink or catching up on work in a relaxed atmosphere. It’s a nice balance between being productive and enjoying the trip.

We’re also happy that our team made a positive impression—friendly and helpful service is something guests can consistently expect when staying with XO Hotels.

Experiences like yours show future guests that they can rely on a clean environment, welcoming staff, and spaces that make both work and relaxation easy.

For your next visit, booking directly includes a 10% discount and city tax included, making your stay even more convenient from the start.

Hope to see you back on the terrace soon.

Warm regards,
Team XO Hotels
info@ xohotels.com
+31 (0)202629263
xohotels .com
#xohotels #amsterdam #book #direct #comfortable #friendly #clean #affordable #genuine #hospitality
Simple stays. Real comfort. XO Hotels.

Rated 5 out of 5 stars

Wonderful

My second time staying here, perfect location right in the middle of everything you'd want to see! Rooms are nice and clean and beds are very comfy, air conditioning is great too when it got hot. I think all I was missing was a window that you could open or maybe a small fridge- but otherwise was perfect! Lovely staff also, and great service.

25 May 2026
Unprompted review
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Reply from XO HOTELS AMSTERDAM

Jamie,

Thank you for staying with us again—it’s always a pleasure to welcome returning guests.

Many visitors at XO Hotels in Amsterdam enjoy exactly what you describe: stepping out into the city with everything close by, then coming back to a clean room, a comfortable bed, and cool air after a warm day of exploring. It’s that simple comfort and consistency that keeps guests choosing us again.

We also appreciate your feedback about the window and fridge. If this had been mentioned during your stay, our team would have gladly looked for ways to improve your comfort right away—we’re always ready to help and find solutions on the spot.

It’s great to hear our team and service stood out, as many guests rely on that friendly and reliable experience when booking XO Hotels.

For your next visit, booking directly gives you a 10% discount and city tax included—just a little extra comfort from the start.

Looking forward to welcoming you for a third stay.

Warm regards,
Team XO Hotels
info@ xohotels.com
+31 (0)202629263
xohotels .com
#xohotels #amsterdam #book #direct #comfortable #friendly #clean #affordable #genuine #hospitality
Simple stays. Real comfort. XO Hotels.

Rated 4 out of 5 stars

The XO Couture is normally a great…

The XO Couture is normally a great hotel. We have stayed there before. This time, our visit was not as great due to air-conditioning problems. The weather was hot and it was difficult to sleep in a hot room. They did provide an oscillating fan for us to use.

25 May 2026
Unprompted review
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Reply from XO HOTELS AMSTERDAM

Joel,

Thank you for returning to XO Hotels and for sharing your honest feedback.

It means a lot to us that you have stayed at XO Couture before and normally consider it a great hotel. That makes it even more disappointing to hear that the air-conditioning issues affected your comfort during this visit, especially during the warm weather. A good night's sleep is an important part of any stay, and we understand how challenging a hot room can be.

We appreciate your understanding while our team provided an additional fan as a temporary solution. If the issue had been reported or escalated further during your stay, we would have continued looking for ways to improve your comfort and overall experience. Our team is always ready to assist guests as quickly as possible.

We are grateful for your continued trust in XO Hotels. Many guests choose us for our comfortable rooms, friendly service and reliable stays in Amsterdam. For future visits, booking directly also includes benefits such as 10% discount, city tax included, direct communication and the first hour of late check-out free.

We hope your next stay with us will be back to the excellent experience you have enjoyed before.

Warm regards,
Team XO Hotels
info@ xohotels.com
+31 (0)202629263
xohotels .com
#xohotels #amsterdam #book #direct #comfortable #friendly #clean #affordable #genuine #hospitality
Simple stays. Real comfort. XO Hotels.

Rated 3 out of 5 stars

3 Stars Max

3 Stars Max

Okay stay overall, not a bad hotel, but I wouldn’t rush to stay here again. If you’re looking to save some £££ and don’t mind being a bit further out, the location is nice and there’s a Spar right next door which was handy for snacks and essentials in the mornings/evenings.

The train station, bus stop and tram stops are all nearby and can get you into the centre fairly quickly. The train and tram do require a bit of a walk, but it’s lovely on a nice day!

Staff were friendly and happy to help/answer questions when needed. However, they told us none of the rooms have air con after ours wasn’t working, and it was 30 degrees the whole time we were there. Lovely weather when out and about of course, but coming back to a room hotter than outside wasn’t ideal, especially when we were only given a half-broken fan.

No extra pillows were provided when requested either, so we just had one each. Also worth noting that the rooms don’t get cleaned during your stay, only towels and toilet paper are replaced but beds don't get made, floor not mopped etc etc

Overall, it was an okay stay with good transport links and a convenient location, but the lack of air con and basic room servicing would probably stop us from booking again.

26 May 2026
Unprompted review
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Reply from XO HOTELS AMSTERDAM

Georgia Reddy,

Thank you for taking the time to share such detailed feedback with us!

We’re glad to hear you appreciated the convenient location, the nearby transport links and the easy access to Amsterdam city centre. Many guests enjoy exactly that balance: staying slightly outside the centre while still being able to reach everything quickly, especially with shops like the nearby supermarket making the stay even more practical.

It’s also nice to read that our team was friendly and helpful when you had questions. That personal support is something we truly value at XO Hotels, as we want every guest to feel welcome and assisted whenever needed.

At the same time, we’re very sorry to hear about the discomfort caused by the room temperature during the warm weather and the issues with the fan and extra pillows. We understand how important a comfortable sleeping environment is, and if these concerns had been fully addressed during your stay, our team would always have done their best to improve your comfort immediately.

Regarding housekeeping, we appreciate your feedback as well. Your comments help us review how we can better communicate and refine our services for future guests.

For future stays, booking directly with XO Hotels includes benefits such as 10% discount, city tax included, direct communication with our team, and the first hour of late check-out free.

We hope you still enjoyed your time in Amsterdam and that we may have the chance to welcome you again for a more comfortable experience.

Warm regards,
Team XO Hotels
info@ xohotels.com
+31 (0)202629263
xohotels .com
#xohotels #amsterdam #book #direct #comfortable #friendly #clean #affordable #genuine #hospitality
Simple stays. Real comfort. XO Hotels.

Rated 5 out of 5 stars

I highly recommend this hotel

I highly recommend this hotel! The location is excellent and very convenient — we came for a concert and really appreciated the hotel’s location and the fact that the Arena can be reached on foot. There are also good connections to the airport and the city centre.
The hotel is new, very clean, and the staff are very pleasant. There is also the possibility to leave your luggage before check-in and after check-out.
Everything was great!

23 May 2026
Unprompted review
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Reply from XO HOTELS AMSTERDAM

Beata,

Thank you for your kind recommendation—it’s great to hear your stay fit your plans so perfectly.

Many guests at XO Hotels in Amsterdam enjoy that same ease: walking to the Arena for an event, then returning to a clean, comfortable room, with smooth connections to both the airport and the city centre whenever needed. It creates a relaxed flow where everything feels within reach.

We’re happy our team made a positive impression and that the luggage storage added extra flexibility to your trip—small details that often make a big difference. Guests consistently rely on this combination of location, cleanliness, and friendly service when choosing XO Hotels.

For a future visit, booking directly includes a 10% discount, city tax included, and direct communication with our team—making your stay even more seamless from the start.

We hope your next concert trip will bring you back again.

Warm regards,
Team XO Hotels
info@ xohotels.com
+31 (0)202629263
xohotels .com
#xohotels #amsterdam #book #direct #comfortable #friendly #clean #affordable #genuine #hospitality
Simple stays. Real comfort. XO Hotels.

Rated 1 out of 5 stars

The air conditioner was not working and…

The air conditioner was not working and they told me that I needed to wait until the next day and I had a terrible first night. And when I were to get my room it was still not ready and then I got degraded to the first floor from the ninth.

25 May 2026
Unprompted review
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Reply from XO HOTELS AMSTERDAM

Saga-Maria Sundell Loikkanen,

Thank you for sharing your experience—we’re sorry to hear that your first night was uncomfortable.

Arriving in Amsterdam and not having a working air conditioner, especially after a long day, can really impact the start of a stay.

We also understand that waiting for your room and then being assigned a different floor than expected can be disappointing.

This is not the experience many guests have at XO Hotels, where comfortable rooms, reliable service, and a supportive team are what people consistently value.

We hope to offer you a much more comfortable and seamless stay next time.

Warm regards,
Team XO Hotels
info@ xohotels.com
+31 (0)202629263
xohotels .com
#xohotels #amsterdam #book #direct #comfortable #friendly #clean #affordable #genuine #hospitality
Simple stays. Real comfort. XO Hotels.

Rated 5 out of 5 stars

Hotel was very clean and exactly what we needed

Hotel was very clean and exactly what we needed! We were staying in Amsterdam for a little over a week and the people at the front desk were always very kind and helpful. It was just enough space for us especially since we knew we would be going out for most of the day, but was still a very cozy stay. The area was also perfect and within walking distance to the center and everywhere else we had on our itinerary. We would definitely stay here again!

19 May 2026
Unprompted review
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Reply from XO HOTELS AMSTERDAM

Mya Hixon,

Thank you for sharing your experience—it’s great to hear your stay fit your trip so well.

Many guests at XO Hotels in Amsterdam describe that same rhythm: heading out in the morning to explore the city, then coming back to a clean, cozy room that feels just right to recharge for the next day. Having everything within easy reach while still enjoying a comfortable and calm space makes a big difference, especially during a longer stay.

We’re also happy our front desk team could support you throughout your visit—friendly, reliable service is something many guests consistently appreciate and trust when choosing XO Hotels.

For your next trip, booking directly gives you a 10% discount, city tax included, and a bit more flexibility to plan your stay with ease.

We’d love to welcome you back—Amsterdam will be ready for your next adventure.

Warm regards,
Team XO Hotels
info@ xohotels.com
+31 (0)202629263
xohotels .com
#xohotels #amsterdam #book #direct #comfortable #friendly #clean #affordable #genuine #hospitality
Simple stays. Real comfort. XO Hotels.

Rated 3 out of 5 stars

The location is great

The location is great, but it is really loud at night. We were lucky to not have a room on the side of the road. The rooms are outdated and ours would have clearly needed some kind of renovation regarding the walls and the floor.
Overall, the hotel is ok with great price/quality ratio.

22 May 2026
Unprompted review
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Reply from XO HOTELS AMSTERDAM

Claire Genieys,

Thank you for taking the time to share your feedback with us!

We’re glad to hear you appreciated the great location and the overall price–quality balance. Many guests choose XO Hotels exactly for this combination, as it makes exploring Amsterdam easy while still offering good value for money.

At the same time, we’re sorry to read that noise levels and the condition of the room affected your experience. We understand how important a quiet and comfortable environment is, especially at night, and we regret that this was not fully met during your stay. Regarding the room condition, feedback like yours is valuable and helps us continuously improve and plan updates where needed. If anything had been reported during your stay, our team would always have been ready to assist immediately to improve your comfort.

We hope that despite these points, you still had some enjoyable moments in Amsterdam and that we may welcome you again for a more comfortable experience in the future.

For future stays, booking directly with XO Hotels also includes 10% discount, city tax included, direct contact with our team, and the first hour of late check-out free.

Warm regards,
Team XO Hotels
info@ xohotels.com
+31 (0)202629263
xohotels .com
#xohotels #amsterdam #book #direct #comfortable #friendly #clean #affordable #genuine #hospitality
Simple stays. Real comfort. XO Hotels.

Rated 4 out of 5 stars

Overall

Staff - can not really form any type of review as our only contact with them was for 3 minutes at the check-in where helped us check-in with the kiosk. Housekeeping was nice friendly.

Location 10/10

Room: bit tricky as our room was on the 4th floor but the elevator only went up to the 3rd floor. So from the 3rd floor it was like a labyrinth to get to our room. The room itself was very nice and mostly clean.

23 May 2026
Unprompted review
XO HOTELS AMSTERDAM  logo

Reply from XO HOTELS AMSTERDAM

Dávid Mischák,

Thank you for sharing your experience with us!

We’re glad to hear you enjoyed the location so much and rated it 10/10 — being well connected in Amsterdam makes it easy for many guests to explore the city comfortably. It’s also nice to read that you found your room very nice and mostly clean, and that our housekeeping team made a positive impression with their friendliness.

At XO Hotels, many guests appreciate the smooth self check-in process, which helps make arrival quick and easy, especially after travelling.

We’re sorry to hear that the room location and access felt a bit confusing. We understand that navigating upper floors can feel less convenient, and if this caused any discomfort, our team is always available during stay to help make things easier wherever possible.

For future stays, booking directly with XO Hotels includes extra benefits such as 10% discount, city tax included, direct communication with our team, and the first hour of late check-out free.

We hope to welcome you again for an even smoother and more comfortable stay in Amsterdam!

Warm regards,
Team XO Hotels
info@ xohotels.com
+31 (0)202629263
xohotels .com
#xohotels #amsterdam #book #direct #comfortable #friendly #clean #affordable #genuine #hospitality
Simple stays. Real comfort. XO Hotels.

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