XO HOTELS AMSTERDAM Reviews 

9,477
TrustScore 4 out of 5

4.1

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Review summary

Created with AI, based on recent reviews

Looking at 1,382 reviews, reviewers had a great experience with this company. Customers frequently praise the staff for being welcoming, friendly, and helpful, often going above and beyond to assist guests. The hotel's location is also a strong positive, with many finding it convenient for public transportation, local attractions, and amenities. Reviewers consistently mention the cleanliness of the rooms and the overall modern standard of the hotel, along with comfortable beds and effective air conditioning. However, some people mentioned issues with the quality of the rooms, citing worn-out furnishings, stained bed sheets, or a lack of basic amenities like shelving or kettles. A few other people also felt that the location, while convenient for transport, could be noisy due to proximity to a highway or that the immediate surroundings were not pleasant. Some reviewers were not happy with the service, reporting instances of rude or unhelpful staff, or issues with room cleaning and breakfast options.

What people talk about most

Location

Reviewers highlight positive aspects of location, often describing it as excellent or wonderful for exploring... See more

Quality

Clients share ambiguous opinions on quality, with many reviewers praising the cleanliness and comfort of the... See more

Facilities

Reviewers mention ambiguous feedback about facilities, with some customers praising the cleanliness,... See more

Staff

Customers consistently note positive experiences with staff, highlighting their friendliness, helpfulness,... See more

Service

Customers had ambiguous experiences with service, with many reviewers expressing dissatisfaction with rude... See more

Reviews shaping this summary

Rated 4 out of 5 stars

The hotel itself for Amsterdam is well worth the price! The staff was welcoming and the hotel was clean and upto a nice modern standard. Nice and easy check in and check out. The hotel surroundings le... See more

Company replied

Rated 4 out of 5 stars

Even though the check-in is completely computerized, there was a member of the reception team welcoming the arrivals, including me, in a very friendly way and offering assistance where needed. The te... See more

Company replied

Rated 4 out of 5 stars

Very clean and friendly with helpful staff in all departments. The only concern is the restaurant being closed in the evenings over the weekend when there is only 1 restaurant in the area. Not helpf... See more

Company replied

Rated 4 out of 5 stars

Great location, very close to everything but not quite in the chaos. Train/metro stations an easy 5 min walk. Clean and tidy, fairly new bathroom, good hot shower. Staff helpful, always someo... See more

Company replied


Company details

  1. Hotel

About XO HOTELS AMSTERDAM

Written by the company

XO Hotels Amsterdam 🛏️

🇳🇱 Boek bij ons en krijg 10% korting ✓ Directe bevestiging ✓ Geen boekingskosten ✓ Exclusieve extra's bij boeking op XO Hotels

🇬🇧 Book with us and get 10% discount ✓ Instant confirmation ✓ No booking fee ✓ Exclusive extras when booking on XO Hotels

🇩🇪 Buchen Sie bei uns und erhalten Sie 10% Rabatt ✓ Sofortige Bestätigung ✓ Keine Buchungsgebühr ✓ Exklusive Extras bei Buchung auf XO Hotels

🇫🇷 Réservez avec nous et bénéficiez de 10% de réduction ✓ Confirmation instantanée ✓ Pas de frais de réservation ✓ Extras exclusifs lors de la réservation sur XO Hotels

🇮🇹 Prenota con noi e ottiene il 10% di sconto ✓ Conferma immediata ✓ Nessuna tassa di prenotazione ✓ Extra esclusivi quando si prenota su XO Hotels

🇪🇸 Reserva con nosotros y obtén un 10% de descuento ✓ Confirmación instantánea ✓ Sin gastos de reserva ✓ Extras exclusivos al reservar en XO Hotels

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4.1

Great

TrustScore 4 out of 5

9K reviews

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4.1

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(9,477)

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Rated 3 out of 5 stars

Family stay for a week

We recently stayed at this hotel for a week as a family, booking both our travel and accommodation through Eurostar. Overall, our experience was quite mixed.
On the positive side, the check-in process was smooth and straightforward, which was a good start to our stay. The location is excellent, set in a beautiful area and very convenient for exploring nearby attractions. The rooms are spacious, and the hotel has a generally pleasant ambiance, making it feel comfortable at first glance.
However, there were several areas where the hotel fell short. The room amenities were very limited and not satisfactory, and the same applied to the bathroom amenities, which lacked basic essentials you would typically expect. The housekeeping standards were disappointing, with cleaning not up to a good standard throughout our stay.
We also had issues with service—some reception staff were rude, arrogant, and disrespectful, which made interactions uncomfortable and unwelcoming.
Dining was another drawback. The hotel only offers breakfast, with no options for lunch or dinner. The breakfast selection was very repetitive, with no variation or introduction of new items throughout the week. After the first couple of days, it became monotonous and unenjoyable.
An additional disappointment was on our last day when we requested a late checkout. Despite staying for a full week, we were asked to pay €10 for just one extra hour, and not even a complimentary extension was offered. This felt lacking in basic hospitality and customer courtesy.
Overall, while the hotel benefits from a great location and spacious rooms, the service, amenities, and overall guest experience need significant improvement. Personally, I would not highly recommend this hotel, although it may still appeal to some travellers depending on their priorities.

Update after reply from the Hotel:

Many thanks for your reply. I did mention all my problems, difficulties and issues at the time to your on duty staff repeatedly but sadly, no satisfactory steps were taken. The staff who were rude twice clearly didn't consider guests respect and hospitality, asked to pay 10 Euro for an hour late checkout which is not considerate. They all need to learn what hospitality is as the hotel runs on the guests.

26 June 2026
Unprompted review
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Reply from XO HOTELS AMSTERDAM

Jaydev Vyas,

Thank you for sharing your detailed feedback and for staying with us as a family for a full week. We are glad to read that the smooth check-in, the spacious rooms and our location helped you start your time in Amsterdam on a positive note, especially while exploring the city through Eurostar travel.

At the same time, we are sorry that several aspects of your stay did not meet your expectations, including housekeeping consistency, room and bathroom amenities, breakfast variety and your interaction with some of our team members. This is not the experience we aim to provide. If these concerns had been raised during your stay, our team would have done everything possible immediately to improve your comfort and resolve the situation on the spot.

Many guests choose XO Hotels for our comfortable beds, clean rooms, friendly service and convenient location to discover Amsterdam. We continuously work on maintaining a reliable and welcoming experience for all travellers. Direct bookings also offer extra benefits such as a 10% discount, city tax included in the price, a free first hour of late check-out and direct communication via phone or email.

We appreciate your feedback and hope that your next visit to Amsterdam will feel more seamless and enjoyable.

Warm regards,
Team XO Hotels
info@xohotels.com
+31 (0)202629263
xohotels.com
#xohotels #amsterdam #book #direct #comfortable #friendly #clean #affordable #genuine #hospitality
Simple stays. Real comfort. XO Hotels.

Rated 2 out of 5 stars

Very average experience

Checkin is not welcoming at all. No gym. Air conditioning was switching off at night in my room, and it got very hot. The door on the staircase was broken and everytime somebody was coming in, it smashed on the wall, making a loud noise. Room clean, but not the best vibe. Finally parking is very expensive, 25€/day.

23 June 2026
Unprompted review
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Reply from XO HOTELS AMSTERDAM

Jo,

After a day in Amsterdam, you expect a smooth check-in and a comfortable, quiet night’s sleep—so we understand how disruptive it is when the AC doesn’t stay on and noise from the staircase interrupts your rest. This is not the experience we aim to offer at XO Hotels. If these points had been fully addressed during your stay, our team would have stepped in immediately to find a solution and improve your comfort on the spot.

We appreciate you noting the cleanliness of the room, as this is something many guests consistently value, along with our comfortable beds and well-connected locations. At the same time, your comments about the welcome, facilities, and parking are taken seriously as we continuously work to improve.

For a future visit, booking directly with XO Hotels offers 10% discount, city tax included, and the first hour of late check-out for free—making your stay more convenient.

We hope your next stay in Amsterdam will feel much more relaxed, quiet, and truly welcoming from the moment you arrive.

Warm regards,
Team XO Hotels
info@xohotels.com
+31 (0)202629263
xohotels .com
#xohotels #amsterdam #book #direct #comfortable #friendly #clean #affordable #genuine #hospitality
Simple stays. Real comfort. XO Hotels.

Rated 4 out of 5 stars

Nice bedrooms with air conditioning/ kinder

Nice bedrooms with air conditioning. The area is great.Reception at the check-out should be kinder.

25 June 2026
Unprompted review
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Reply from XO HOTELS AMSTERDAM

Antonio Fuertes,

Thank you for sharing your experience with us.

It’s great to hear you enjoyed the comfortable bedrooms, the air conditioning, and the area around the hotel. We’re glad that part of your stay felt easy and pleasant in Amsterdam.

We’re sorry to hear the check-out interaction could have been kinder. If that had been mentioned during the stay, our team would have been able to look into it straight away and help improve the experience on the spot. Friendly service is very important to us, and your feedback helps us stay sharp.

Many guests choose XO Hotels for the comfort, location, and practical amenities, and we want every part of the stay to feel just as welcoming. For a next visit, booking directly with XO Hotels gives you a 10% discount, city tax included, and a bit more flexibility.

We hope to welcome you again in Amsterdam for an even smoother stay.

Warm regards,
Team XO Hotels
info@ xohotels.com
+31 (0)202629263
xohotels .com
#xohotels #amsterdam #book #direct #comfortable #friendly #clean #affordable #genuine #hospitality
Simple stays. Real comfort. XO Hotels.

Rated 5 out of 5 stars

The location was great

The location was great! The staff was very helpful and friendly. The rooms were clean. The hotel's air conditioning worked when the outside temperature rose above +24 C.

27 May 2026
Unprompted review
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Reply from XO HOTELS AMSTERDAM

Kirsi,

Thank you for your kind feedback.

It’s easy to imagine arriving in Amsterdam on a warm day and stepping into a clean room with working air conditioning and a friendly team ready to help. That mix of comfort, reliability, and good service is exactly what many guests appreciate at XO Hotels.

We’re glad the location worked well for you too. Being able to explore the city easily and come back to a comfortable room makes the stay feel smooth from start to finish.

For a next visit, booking directly with XO Hotels gives you a 10% discount, city tax included, and a bit more flexibility during your stay.

We hope to welcome you again soon for another comfortable stay in Amsterdam.

Warm regards,
Team XO Hotels
info@ xohotels.com
+31 (0)202629263
xohotels .com
#xohotels #amsterdam #book #direct #comfortable #friendly #clean #affordable #genuine #hospitality
Simple stays. Real comfort. XO Hotels.

Rated 5 out of 5 stars

Friendly staff, clean, and nice

Friendly staff helped us through the check-in, and stored our bags while we waiting for our check-in. Rooms were nice, clean, and spacious.

20 June 2026
Unprompted review
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Reply from XO HOTELS AMSTERDAM

Tom,

That's exactly how a stay should begin — a friendly face at the desk, bags safely stored, and the freedom to head straight out into Amsterdam while your room gets ready. No waiting around, just more time to enjoy the city. 🌟
It's great to hear the room lived up to expectations too — clean and spacious is a combination we work hard to maintain consistently at XO Hotels Amsterdam. Our team takes pride in making sure every guest feels looked after from the very first moment of arrival.
For your next visit, booking directly at xohotels.com gets you a 10% discount with city tax already included, plus your first hour of late check-out free — so the stay feels generous at both ends. 😊

Hope to welcome you back soon!

Warm regards,
Team XO Hotels
info@xohotels.com
+31 (0)202629263
xohotels.com
#xohotels #amsterdam #book #direct #comfortable #friendly #clean #affordable #genuine #hospitality Simple stays. Real comfort. XO Hotels.

Rated 4 out of 5 stars

It was clean and the staff was polite…

It was clean and the staff was polite and helpful

22 June 2026
Unprompted review
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Reply from XO HOTELS AMSTERDAM

Johan Stenberg,

Simple, and perfectly put — thank you! A clean room and a team that's genuinely polite and helpful: those two things might sound straightforward, but they're the foundation of everything we do at XO Hotels Amsterdam. 😊
It's the kind of consistency that keeps so many guests coming back — knowing exactly what to expect and finding it there every single time. Our team takes real pride in making every stay feel looked after, from check-in to check-out.
For your next visit, book directly at xohotels.com for a 10% discount with city tax already included, and enjoy your first hour of late check-out free — because a good stay deserves a relaxed ending. 🌷

Hope to welcome you back soon!

Warm regards,
Team XO Hotels
info@xohotels.com
+31 (0)202629263
xohotels.com
#xohotels #amsterdam #book #direct #comfortable #friendly #clean #affordable #genuine #hospitality Simple stays. Real comfort. XO Hotels.

Rated 4 out of 5 stars

Very clean and friendly with helpful…

Very clean and friendly with helpful staff in all departments. The only concern is the restaurant being closed in the evenings over the weekend when there is only 1 restaurant in the area. Not helpful for the more senior guests who don't want to travel any distance in an evening.

23 June 2026
Unprompted review
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Reply from XO HOTELS AMSTERDAM

Joanna Card,

Thank you for the kind words — a clean hotel with friendly, helpful staff across every department is exactly what we strive for every day, so it's wonderful to hear that came through so clearly during your stay. 😊Your point about the restaurant being closed on weekend evenings is a fair and thoughtful one — and particularly relevant for guests who prefer to stay close to the hotel after a day of exploring. We hear you, and this kind of feedback is genuinely valuable as we continue to look at how we can best serve all of our guests, including those who'd rather not venture far in the evening. At least there is a restaurant opposite the hotel.

At XO Hotels Amsterdam our team is always on hand to help with local recommendations too — so even when the restaurant is closed, there's always someone ready to point you in the right direction.For your next visit, booking directly at xohotels.com gets you a 10% discount with city tax already included, and your first hour of late check-out free — a little extra comfort to round off the stay. 🌷Hope to welcome you back soon!Warm regards,

Team XO Hotels
info@xohotels.com
+31 (0)202629263
xohotels.com
#xohotels #amsterdam #book #direct #comfortable #friendly #clean #affordable #genuine #hospitality Simple stays. Real comfort. XO Hotels.

Rated 2 out of 5 stars

Get what you pay for

I guess you get what you pay for, had I realised how far it was from the centre, I would have paid extra. Room was tired and needed updating, wasn't very clean either. Snacks they sell at reception are ridiculously priced, I can't believe people pay those prices when there is a Spa across the way. Couldn't believe it when the hotel advised the bar/restaurant wasn't open of a weekend, game changer for me I'm afraid and must be a huge loss of earnings for the hotel.

19 June 2026
Unprompted review
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Reply from XO HOTELS AMSTERDAM

Sonya MacGregor,

Thank you for your honest feedback — it's clear this stay didn't meet your expectations, and we appreciate you taking the time to explain why.
On the location: we understand that distance from the centre matters, and we'd always encourage guests to check the map before booking so the journey into Amsterdam feels like a choice rather than a surprise. That said, with good public transport links right on the doorstep, the centre is more accessible than it might initially seem.
The room cleanliness and condition are points we take seriously — a tired or poorly cleaned room is not the standard we set for ourselves, and had this been flagged during your stay, our team would have addressed it immediately. We're passing this feedback on internally.
On the bar and restaurant: you're right that it's currently closed at weekends, and we understand this can be a disappointment — particularly if it was part of what you were looking forward to. We do advertise that the restaurant is open on weekdays only.
This is noted, and your feedback adds to a broader conversation we're having about the guest experience as a whole.
For a future stay, booking directly at xohotels.com gets you a 10% discount with city tax already included — a good start on making the value work better for you. 🙏

Warm regards,
Team XO Hotels
info@xohotels.com
+31 (0)202629263
xohotels.com
#xohotels #amsterdam #book #direct #comfortable #friendly #clean #affordable #genuine #hospitality Simple stays. Real comfort. XO Hotels.

Rated 3 out of 5 stars

Comfortable Stay in a Great Location, But Needs Maintenance

We stayed at this hotel for five nights as a group of 14 people. Upon arrival, we were given different double rooms than the ones we had booked through the hotel’s website. In our case this was acceptable as we were all friends, but in other circumstances it would not have been appropriate. Two of the rooms had issues with the air conditioning leaking water. For one of these rooms, the hotel changed the room after two nights. There was also a constant smell in the corridors and rooms, likely due to the fitted carpets. The location is very good for a group of friends, close to the city centre, bars, and several good places to eat. The rooms were cleaned every day, and in general the room sizes are larger than many other hotels in the centre. Overall, with some maintenance and refurbishment, this could be a very good hotel, especially for groups looking for a central location and spacious rooms.

23 June 2026
Unprompted review
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Reply from XO HOTELS AMSTERDAM

Pavlos Kokkinos,

Thank you for taking the time to leave such a detailed and considered review — fourteen people over five nights is no small logistical feat, and we're glad the group found a comfortable base in Amsterdam!
We'd like to clarify the room situation: the difference at check-in was actually a free upgrade from small economy rooms — where beds are placed opposite each other — to rooms with beds side by side, which offer a more comfortable setup. We're glad this worked well for your group, and we hope it added a little extra comfort to the stay.
That said, we hear you on the air conditioning and the corridor smell — these are valid points that we take seriously. A leaking AC unit is disruptive, and while we're glad a room change was arranged, we understand it took longer than it should have. Your feedback goes directly to our maintenance team.
We're genuinely pleased that the daily cleaning, spacious rooms and central location hit the mark — those are things we're proud of at XO Hotels Amsterdam, especially for groups.
Book directly next time at xohotels.com for a 10% discount with city tax included and your first hour of late check-out free. We'd love to welcome the group back. 🌟

Warm regards,
Team XO Hotels
info@xohotels.com
+31 (0)202629263
xohotels.com
#xohotels #amsterdam #book #direct #comfortable #friendly #clean #affordable #genuine #hospitality Simple stays. Real comfort. XO Hotels.

Rated 5 out of 5 stars

First time to Amsterdam

Our stay was great. The location is perfect with a quick walk from the train station. Close to shopping and many restaurants. The room was clean and everyone was friendly and helpful.

17 June 2026
Unprompted review
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Reply from XO HOTELS AMSTERDAM

Valued User,

A great stay, a perfect location and a friendly team — that's exactly the XO Hotels experience we work hard to deliver every single day! 😊
There's something wonderfully easy about stepping off the train and being at the hotel within minutes — and then having shops and restaurants right on your doorstep whenever the mood strikes. Amsterdam has so much to offer, and a well-connected base makes all the difference.

We're glad the room was clean and that the team made you feel welcome throughout. That combination of comfort and genuine hospitality is what keeps so many guests coming back to XO Hotels Amsterdam time and again.

For your next visit, book directly at xohotels.com for a 10% discount with city tax already included, and enjoy your first hour of late check-out free — so you can squeeze in one last meal at one of those nearby restaurants before heading home. 🍽️
Hope to welcome you back soon!

Warm regards,
Team XO Hotels
info@xohotels.com
+31 (0)202629263
xohotels.com
#xohotels #amsterdam #book #direct #comfortable #friendly #clean #affordable #genuine #hospitality Simple stays. Real comfort. XO Hotels.

Rated 4 out of 5 stars

Pleasant stay

Stayed here for 1 night with my daughter for a combination of concert and a short citytrip. We had booked directly via the hotels' website which was easy and clear. We arrived too early but could drop off our luggage in a separate locked room and headed straight into the city.
There is a metro station near the hotel and it has very easy checkin/out option with debit card so no ticketmachine needed.
Our room was spacious and clean.
There are vending machines in the lobby with drinks/water and snacks.
Breakfast was good, we only missed the 'hagelslag' sprinkles 😀.
Price for the room was quite expensive in my opinion but it was a busy concert weekend and ofcourse the location Amsterdam is also what you pay for.
We had a pleasant stay.

19 June 2026
Unprompted review
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Reply from XO HOTELS AMSTERDAM

Marije,

A concert and a citytrip with your daughter — that sounds like a perfect Amsterdam weekend! And it's great to hear the direct booking experience was smooth from the very start. 😊

Arriving early and being able to drop your luggage straight into a secure room before heading into the city — that's exactly the kind of flexibility we love to offer. No wasted time, just more Amsterdam.

We're glad the room was spacious and clean, and that breakfast hit the spot — though we've noted the hagelslag request! 🍫 Consider it filed. A Dutch breakfast without sprinkles is arguably only half a breakfast.

On the price: concert weekends in Amsterdam are indeed in high demand, and we appreciate you understanding the context. For future stays, booking directly at xohotels.com already gets you the best available rate with a 10% discount and city tax included — and your first hour of late check-out free, so no rushing out the morning after a great night.

Hope to welcome you and your daughter back soon!
Warm regards,
Team XO Hotels
info@xohotels.com
+31 (0)202629263
xohotels.com
#xohotels #amsterdam #book #direct #comfortable #friendly #clean #affordable #genuine #hospitality Simple stays. Real comfort. XO Hotels.

Rated 5 out of 5 stars

Excellent location if youre going to a…

Excellent location if youre going to a concert close to metro , with arena beung just 1 stop away or 15 walk with city being about 10 stop but doesnt take long.
Recommend getting hotel breakfast as local amenities tend to be a little more bistro type and is cheaper than going locally. Rooms are clean with towel change daily and staff are helpful. Would certainly stay again

18 June 2026
Unprompted review
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Reply from XO HOTELS AMSTERDAM

Nicola harris,

This is the kind of insider tip that future guests will genuinely appreciate — thank you! A concert at the Arena, one metro stop away, and a clean room waiting for you when the last song plays. That's a pretty hard combination to beat. 🎶

And the breakfast recommendation is spot on. Starting the day with a proper hotel breakfast before heading into the city makes everything feel a little more effortless — great to know it hits the mark on both quality and value compared to the local options.
At XO Hotels Amsterdam our team takes pride in the details: clean rooms, fresh towels every day and helpful staff who are always on hand. It's exactly what keeps guests coming back — and we're glad you'd stay again!

Book directly at xohotels.com for a 10% discount with city tax already included, and your first hour of late check-out free — perfect for sleeping in after a late concert night. 😴

Hope to welcome you back soon!
Warm regards,
Team XO Hotels
info@xohotels.com
+31 (0)202629263
xohotels.com

#xohotels #amsterdam #book #direct #comfortable #friendly #clean #affordable #genuine #hospitality Simple stays. Real comfort. XO Hotels.

Rated 4 out of 5 stars

Great location and team of employees

Even though the check-in is completely computerized, there was a member of the reception team welcoming the arrivals, including me, in a very friendly way and offering assistance where needed. The team on site and the location of the hotel for me are perfect. The bedroom does need some love & care, as it seemed very worn out. The housekeeping team was friendly.

20 June 2026
Unprompted review
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Reply from XO HOTELS AMSTERDAM

Ingrid Eras,

What a lovely observation to start with — and you're absolutely right. The self check-in handles the practicalities, but it's that warm welcome from a real person that sets the tone for everything that follows. We'll make sure the team hears this. 😊
It's great to know that both the reception and housekeeping teams left a positive impression — friendly faces throughout a stay make all the difference, and that's something we genuinely invest in at XO Hotels Amsterdam.
We do hear you on the bedroom showing some wear — that's useful feedback and exactly the kind of detail we take seriously. Comfort and a well-kept room are priorities for us, and your comments will be passed on to the right people.
For your next visit to Amsterdam, booking directly at xohotels.com gets you a 10% discount with city tax already included, plus your first hour of late check-out free — and hopefully a room that feels as fresh as the welcome you received. 🌷

Hope to see you again soon!
Warm regards,
Team XO Hotels
info@xohotels.com
+31 (0)202629263
xohotels.com
#xohotels #amsterdam #book #direct #comfortable #friendly #clean #affordable #genuine #hospitality Simple stays. Real comfort. XO Hotels.

Rated 5 out of 5 stars

Perfect location at Bullewijk (200m…

Perfect location at Bullewijk (200m from the yellow metro M54 that arrives in the centre)
Thank you!

16 June 2026
Unprompted review
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Reply from XO HOTELS AMSTERDAM

Federica Di Pietro,

Thank you — and what a spot to be based! Two hundred metres from the M54 and suddenly the whole of Amsterdam is yours to explore. 🚇 There's something wonderfully effortless about stepping out of a comfortable hotel room and being in the city centre in just a few stops.
At XO Hotels Amsterdam we know that location is everything — and Bullewijk puts you perfectly connected without the noise and bustle of the centre itself. The best of both worlds, really. Many guests discover that and never look back.
Book directly at xohotels.com for a 10% discount with city tax already included, and your first hour of late check-out free — so you can squeeze in one last metro adventure before heading home. 😊

Hope to welcome you back soon!

Warm regards,
Team XO Hotels
info@xohotels.com
+31 (0)202629263
xohotels.com
#xohotels #amsterdam #book #direct #comfortable #friendly #clean #affordable #genuine #hospitality Simple stays. Real comfort. XO Hotels.

Rated 5 out of 5 stars

Excellent location and friendly staff!

17 June 2026
Unprompted review
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Reply from XO HOTELS AMSTERDAM

Royale Yo,

Short and sweet — and we couldn't agree more! 😊 A great location and a friendly face at the desk: two things that can turn a simple overnight stay into a genuinely enjoyable experience.
At XO Hotels Amsterdam, our team takes real pride in making every guest feel welcome from the moment they walk in — and with the city's transport links right on the doorstep, exploring Amsterdam has never been easier. It's a combination that keeps many guests coming back time and again.
Book directly at xohotels.com for a 10% discount with city tax already included, plus your first hour of late check-out free — because a stay this good deserves a relaxed goodbye. 🌷

Hope to see you again soon!

Warm regards,
Team XO Hotels
info@xohotels.com
+31 (0)202629263
xohotels.com
#xohotels #amsterdam #book #direct #comfortable #friendly #clean #affordable #genuine #hospitality Simple stays. Real comfort. XO Hotels.

Rated 4 out of 5 stars

Good Location great staff

I've been staying at the hotel for more than 5 years .the staff have always been so helpful on the front desk .the rooms are always clean and the location has always suited me .thank you to yhe staff again.
For you professional conduct..
I look forward to my next stay at park west

18 June 2026
Unprompted review
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Reply from XO HOTELS AMSTERDAM

Stephen Richardson,

Five years — now that truly means the world to us! There's no greater compliment than a guest who keeps coming back, and knowing that our front desk team, clean rooms and location have consistently felt right for you over all that time is something we're incredibly proud of. 🏨

This is exactly what XO Hotels Amsterdam is built on: not just a great first impression, but a stay that feels reliably good every single time. Our team works hard to make sure that consistency is something every guest can count on — whether it's your first visit or your fiftieth.

Thank you for your kind words about our staff — they'll be very happy to hear this. We look forward to welcoming you back to Park West for many more stays to come!
Book directly at xohotels.com for a 10% discount with city tax included, and your first hour of late check-out free — because loyal guests deserve a little extra. 😊

See you soon!

Warm regards,
Team XO Hotels
info@xohotels.com
+31 (0)202629263
xohotels.com
#xohotels #amsterdam #book #direct #comfortable #friendly #clean #affordable #genuine #hospitality Simple stays. Real comfort. XO Hotels.

Rated 5 out of 5 stars

Nice hotel

Nice hotel, very clean and comfortable rooms, good breakfast. The private parking garage is a super advantage!

20 June 2026
Unprompted review
XO HOTELS AMSTERDAM  logo

Reply from XO HOTELS AMSTERDAM

Ludmila,

Thank you for your kind words.

It’s easy to picture a smooth stay in Amsterdam: a clean, comfortable room, a good breakfast to start the day, and the convenience of private parking making everything feel even easier. That combination is exactly what many guests appreciate at XO Hotels.

We’re glad the room comfort and breakfast stood out, and it’s great to hear the parking garage made such a difference. Small practical details like that can make a city trip feel much more relaxed and reliable.

For a next visit, booking directly with XO Hotels gives you a 10% discount, city tax included, and a bit more flexibility during your stay.

We hope to welcome you again soon for another comfortable and easy stay in Amsterdam.

Warm regards,
Team XO Hotels
info@ xohotels.com
+31 (0)202629263
xohotels .com
#xohotels #amsterdam #book #direct #comfortable #friendly #clean #affordable #genuine #hospitality
Simple stays. Real comfort. XO Hotels.

Rated 4 out of 5 stars

Great hotel perfect location but the…

Great hotel perfect location but the coffee machine down in reception is always broken

18 June 2026
Unprompted review
XO HOTELS AMSTERDAM  logo

Reply from XO HOTELS AMSTERDAM

Raymond Laird,

Thank you for your review and for your kind words about our hotel and location.

We are pleased to hear that you enjoyed your stay with us. We would, however, like to clarify that the coffee machine in our reception area is functioning properly. It is available for our guests and is checked regularly by our team.

If the machine was temporarily unavailable during your visit or if you experienced any difficulties using it, we apologize for the inconvenience. Our reception team is available 24/7 and would have been happy to assist you.

We hope to welcome you again on your next visit to Amsterdam.

Thank you for leaving a review for our accommodation in Amsterdam, we hope to may welcome you again soon!

Warm regards,

Team XO Hotels
info@xohotels.com
+31 (0)202629263
xohotels.com
#xohotels #best #rated #hotels #amsterdam #book #direct
XO is the way to GO.

Rated 5 out of 5 stars

The most kind and amazing staff

The most kind and amazing staff. Such clean and spacious rooms. Great shower and water pressure. Always someone at front desk and great luggage storage. Great area very close to the bus stop and very safe.

19 June 2026
Unprompted review
XO HOTELS AMSTERDAM  logo

Reply from XO HOTELS AMSTERDAM

caroline cosgrove,

Thank you for your lovely feedback.

It’s easy to picture arriving in Amsterdam and being welcomed by such a kind team, then settling into a clean, spacious room with a great shower and everything feeling simple and easy. That combination of comfort, safety, and a helpful front desk is exactly what many guests appreciate at XO Hotels.

We’re also glad you highlighted the luggage storage and the great location near the bus stop. Those small conveniences make a stay much smoother, especially when you want to explore the city without stress.

For a next visit, booking directly with XO Hotels comes with a 10% discount, city tax included, and a little extra flexibility to make your stay even easier.

We hope to welcome you back again soon for another comfortable stay in Amsterdam.

Warm regards,
Team XO Hotels
info@ xohotels.com
+31 (0)202629263
xohotels .com
#xohotels #amsterdam #book #direct #comfortable #friendly #clean #affordable #genuine #hospitality
Simple stays. Real comfort. XO Hotels.

Rated 5 out of 5 stars

Clean and spacious room

Clean and spacious room. Friendly staff. Good price-quality for Amsterdam. A bit far off the center but easily reachable by bus, tram or metro.

19 June 2026
Unprompted review
XO HOTELS AMSTERDAM  logo

Reply from XO HOTELS AMSTERDAM

Miguel,

Thank you for sharing your experience.

It’s great to imagine arriving in Amsterdam, stepping into a clean and spacious room, and feeling welcomed by a friendly team right away. That calm, comfortable start is exactly what we aim to offer at XO Hotels.

Many guests appreciate the good price-quality balance and the easy connections by bus, tram, or metro, even if the hotel is a little outside the center. It makes it simple to explore the city and then return to a relaxed place to recharge.

For your next visit, booking directly with XO Hotels gives you a 10% discount, city tax included, and a bit more flexibility during your stay.

We hope to welcome you again soon for another comfortable and well-connected stay in Amsterdam.

Warm regards,
Team XO Hotels
info@ xohotels.com
+31 (0)202629263
xohotels .com
#xohotels #amsterdam #book #direct #comfortable #friendly #clean #affordable #genuine #hospitality
Simple stays. Real comfort. XO Hotels.

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