XO HOTELS AMSTERDAM Reviews 

9,477
TrustScore 4 out of 5

4.1

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Review summary

Created with AI, based on recent reviews

Looking at 1,382 reviews, reviewers had a great experience with this company. Customers frequently praise the staff for being welcoming, friendly, and helpful, often going above and beyond to assist guests. The hotel's location is also a strong positive, with many finding it convenient for public transportation, local attractions, and amenities. Reviewers consistently mention the cleanliness of the rooms and the overall modern standard of the hotel, along with comfortable beds and effective air conditioning. However, some people mentioned issues with the quality of the rooms, citing worn-out furnishings, stained bed sheets, or a lack of basic amenities like shelving or kettles. A few other people also felt that the location, while convenient for transport, could be noisy due to proximity to a highway or that the immediate surroundings were not pleasant. Some reviewers were not happy with the service, reporting instances of rude or unhelpful staff, or issues with room cleaning and breakfast options.

What people talk about most

Location

Reviewers highlight positive aspects of location, often describing it as excellent or wonderful for exploring... See more

Quality

Clients share ambiguous opinions on quality, with many reviewers praising the cleanliness and comfort of the... See more

Facilities

Reviewers mention ambiguous feedback about facilities, with some customers praising the cleanliness,... See more

Staff

Customers consistently note positive experiences with staff, highlighting their friendliness, helpfulness,... See more

Service

Customers had ambiguous experiences with service, with many reviewers expressing dissatisfaction with rude... See more

Reviews shaping this summary

Rated 4 out of 5 stars

The hotel itself for Amsterdam is well worth the price! The staff was welcoming and the hotel was clean and upto a nice modern standard. Nice and easy check in and check out. The hotel surroundings le... See more

Company replied

Rated 4 out of 5 stars

Even though the check-in is completely computerized, there was a member of the reception team welcoming the arrivals, including me, in a very friendly way and offering assistance where needed. The te... See more

Company replied

Rated 4 out of 5 stars

Very clean and friendly with helpful staff in all departments. The only concern is the restaurant being closed in the evenings over the weekend when there is only 1 restaurant in the area. Not helpf... See more

Company replied

Rated 4 out of 5 stars

Great location, very close to everything but not quite in the chaos. Train/metro stations an easy 5 min walk. Clean and tidy, fairly new bathroom, good hot shower. Staff helpful, always someo... See more

Company replied


Company details

  1. Hotel

About XO HOTELS AMSTERDAM

Written by the company

XO Hotels Amsterdam 🛏️

🇳🇱 Boek bij ons en krijg 10% korting ✓ Directe bevestiging ✓ Geen boekingskosten ✓ Exclusieve extra's bij boeking op XO Hotels

🇬🇧 Book with us and get 10% discount ✓ Instant confirmation ✓ No booking fee ✓ Exclusive extras when booking on XO Hotels

🇩🇪 Buchen Sie bei uns und erhalten Sie 10% Rabatt ✓ Sofortige Bestätigung ✓ Keine Buchungsgebühr ✓ Exklusive Extras bei Buchung auf XO Hotels

🇫🇷 Réservez avec nous et bénéficiez de 10% de réduction ✓ Confirmation instantanée ✓ Pas de frais de réservation ✓ Extras exclusifs lors de la réservation sur XO Hotels

🇮🇹 Prenota con noi e ottiene il 10% di sconto ✓ Conferma immediata ✓ Nessuna tassa di prenotazione ✓ Extra esclusivi quando si prenota su XO Hotels

🇪🇸 Reserva con nosotros y obtén un 10% de descuento ✓ Confirmación instantánea ✓ Sin gastos de reserva ✓ Extras exclusivos al reservar en XO Hotels

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4.1

Great

TrustScore 4 out of 5

9K reviews

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4.1

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(9,477)

2,111 reviews in the last 12 months

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Rated 4 out of 5 stars

Comfortable bed

Lovely hotel, clean, bed comfortable. Staff ok.€20 for breakfast, I thought that's expensive.

3 July 2026
Unprompted review
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Reply from XO HOTELS AMSTERDAM

Abena,

Thank you for sharing your experience with us—it’s great to hear you enjoyed the clean room and a comfortable night’s sleep.

There’s something special about coming back after a day in Amsterdam and relaxing in a fresh room with a good bed, ready to recharge for the next adventure. At XO Hotels, our team works every day to provide that consistent comfort and a smooth stay for all our guests.

We understand your comment about the breakfast price. If shared during your stay, our team would have been happy to assist or suggest alternatives to make your experience even better—there is always someone ready to help.

Many guests appreciate the overall value we offer, from cleanliness to convenient locations near public transport. For a future visit, booking directly via XO Hotels includes a 10% discount, city tax included, and a free first hour of late check-out—helping you get even more out of your stay.

We hope to welcome you again for another comfortable Amsterdam visit—hopefully with an even better start to your morning!

Warm regards,
Team XO Hotels
info@xohotels.com
+31 (0)202629263
xohotels.com
#xohotels #amsterdam #book #direct #comfortable #friendly #clean #affordable #genuine #hospitality
Simple stays. Real comfort. XO Hotels.

Rated 4 out of 5 stars

Easy access to the big parking

Easy access to the big parking, friendly staff, nice room. The distance to the nearest public transport is only a 10 minute walk.

1 July 2026
Unprompted review
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Reply from XO HOTELS AMSTERDAM

Dysie Melios,

Thank you for your kind words—it’s great to hear your stay felt easy and comfortable from the start.

Arriving in Amsterdam and finding a smooth parking experience, then a friendly welcome and a nice, clean room waiting—it’s exactly the kind of effortless stay we aim to create at XO Hotels. With public transport just a short walk away, many guests enjoy how simple it is to head into the city while still returning to a calm and comfortable space.

Our team works every day to keep that balance of convenience, cleanliness, and genuine hospitality consistent for every guest.

For a future visit, booking directly through XO Hotels comes with a 10% discount, city tax included, and a free first hour of late check-out—perfect if you’d like to take your morning a bit slower.

We hope to welcome you back again soon for another smooth Amsterdam stay!

Warm regards,
Team XO Hotels
info@xohotels.com
+31 (0)202629263
xohotels.com
#xohotels #amsterdam #book #direct #comfortable #friendly #clean #affordable #genuine #hospitality
Simple stays. Real comfort. XO Hotels.

Rated 4 out of 5 stars

Friendly staff, good size room, clean & excellent transport links

The hotel was great and so were the staff, very helpful and friendly. Despite the hotel being on a busy road you don’t hear any outside noise.
The room was spacious and had a small fridge which was great for milk, sandwiches and drinks. The bed was very comfortable and we all slept very well. Plenty of plugs for charging, and also a British plug which I’ve not seen before.
Molenwerf tram stop is right outside the hotel. Line 19 runs from here and you can be in the Leidseplein within 20 minutes. In the other direction the tram runs to Sloterdijk Station where you can get a train to Amsterdam Centraal. The Metro also runs from Sloterdijk.
I would throughly recommend this hotel for friendliness, cleanliness and transport links and we look forward to staying with you again on our next visit to Amsterdam.

3 July 2026
Unprompted review
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Reply from XO HOTELS AMSTERDAM

Sara,

What a lovely way to describe your stay—thank you for sharing it so vividly!

It’s easy to picture: stepping off the tram at Molenwerf, arriving smoothly, and then enjoying a quiet night’s sleep despite the city just outside. We’re really glad the spacious room, comfortable bed, and those practical touches like the fridge and extra plugs made your stay feel effortless. Our team takes pride in creating that balance of convenience, calm, and a warm welcome every day at XO Hotels.

Many guests choose XO Hotels in Amsterdam for exactly this—reliable comfort, friendly service, and excellent connections that make exploring the city simple and stress-free.

For your next visit, booking directly through our website comes with a 10% discount, city tax included, and even a free first hour of late check-out—perfect for a relaxed departure after another good night’s sleep.

We look forward to welcoming you back for another easy and comfortable Amsterdam stay!

Warm regards,
Team XO Hotels
info@xohotels.com
+31 (0)202629263
xohotels.com
#xohotels #amsterdam #book #direct #comfortable #friendly #clean #affordable #genuine #hospitality
Simple stays. Real comfort. XO Hotels.

Rated 5 out of 5 stars

Excellent value for money

Very good location -- far enough from the city center to keep the prices lower, but quite close by metro (12 min to Weesperplein). The only down side is that there are no supermarkets, or even food shops around. Also, there was much rubbish on the pavement right next to the hotel.

The staff was friendly and helpful and the room was comfortable and quiet. All standard facilities, incl. small fridge, plus coffee machine (with capsules).

Altogether, an excellent value for the money I paid.

3 July 2026
Unprompted review
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Reply from XO HOTELS AMSTERDAM

Val,

Thank you for your thoughtful review! We’re very happy to hear you enjoyed the comfortable and quiet room, the friendly and helpful team, and the good value for money during your stay in Amsterdam. It’s great that the metro connection made it easy for you to reach the city centre in just minutes, while still enjoying a more relaxed location.

We also appreciate your honest feedback about the surroundings and cleanliness outside the hotel. While this is not directly under our control, we understand how it can influence the first impression of an area, and we will continue to share this with the relevant parties.

It’s good to know you made use of the in-room facilities like the fridge and coffee machine with capsules—many guests enjoy that extra comfort after a day out exploring Amsterdam.

At XO Hotels, we aim to combine clean, comfortable rooms, friendly service, and convenient locations that offer great value. For a future stay, booking directly with XO Hotels includes 10% discount, city tax included in the price, free first-hour late check-out, and direct communication via phone or email.

We hope to welcome you back again for another pleasant and easy stay in Amsterdam!

Warm regards,
Team XO Hotels
info@xohotels.com
+31 (0)202629263
xohotels.com
#xohotels #amsterdam #book #direct #comfortable #friendly #clean #affordable #genuine #hospitality
Simple stays. Real comfort. XO Hotels.

Rated 4 out of 5 stars

The room nice and clean.

The room nice and clean.
At reception can be more helpful for people who doesn’t use a digital checkin system before.
The pillows needs an upgrade, it’s to flat.

2 July 2026
Unprompted review
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Reply from XO HOTELS AMSTERDAM

Roy,

Thank you for sharing your feedback! We’re happy to hear you found your room nice and clean—after a day exploring Amsterdam, it’s always important to come back to a fresh and comfortable space to relax.

We also appreciate your note about the reception and the digital check-in. For guests who are less familiar with it, our team is always available to guide and assist, so everyone can start their stay smoothly and stress-free. It’s good to know this is something we can continue improving.

We’re sorry the pillows did not fully meet your comfort expectations. A good night’s sleep is essential, and feedback like yours helps us review where adjustments can make a real difference for future guests.

Many guests choose XO Hotels for our clean rooms, comfortable beds, and convenient locations that make exploring Amsterdam easy and enjoyable. For a future stay, booking directly with XO Hotels includes 10% discount, city tax included in the price, free first-hour late check-out, and direct communication via phone or email.

We hope to welcome you back again for an even more comfortable stay.

Warm regards,
Team XO Hotels
info@xohotels.com
+31 (0)202629263
xohotels.com
#xohotels #amsterdam #book #direct #comfortable #friendly #clean #affordable #genuine #hospitality
Simple stays. Real comfort. XO Hotels.

Rated 3 out of 5 stars

Girls trip

We liked our room and the location, for our interests, museums & easy access to public transportation. But the noise in the courtyard from the daycare, kinder school? was too much during the day. The children played directly by our first floor window and it was loud! On the second night of our stay there was also adults playing some type of game out there until 11pm and it definitely kept us awake. We had absolutely no interaction with staff, except for them to tell us they had no ice and asking me for our keys at check-out. They have a machine that checks you in and activated your room keys. Our room refrigerator did not work, but we did enjoy the safe in the room.

3 July 2026
Unprompted review
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Reply from XO HOTELS AMSTERDAM

Elizabeth Gornto,

Thank you for sharing your detailed feedback. We’re glad to hear you enjoyed your room, the location, and the easy access to museums and public transport in Amsterdam. It’s great that the safe in the room added convenience during your stay.

At the same time, we’re sorry to read that noise from the courtyard affected your comfort during both daytime and night, and that this disturbed your rest. A calm stay is important, and if this had been reported during your visit, our team would have gladly looked into the situation and tried to find a more comfortable solution for you.

We also regret that your interaction with our staff felt limited and that the refrigerator in your room was not working properly. Our team is always available to assist and would have preferred the chance to resolve these points while you were still with us, so your experience could have been improved immediately.

Many guests choose XO Hotels for the clean rooms, comfortable beds, and convenient locations that make exploring Amsterdam easy and enjoyable. For a future stay, booking directly with XO Hotels includes 10% discount, city tax included in the price, free first-hour late check-out, and direct communication via phone or email.

We hope to welcome you again under more peaceful circumstances and provide a smoother overall experience.

Warm regards,
Team XO Hotels
info@xohotels.com
+31 (0)202629263
xohotels.com
#xohotels #amsterdam #book #direct #comfortable #friendly #clean #affordable #genuine #hospitality
Simple stays. Real comfort. XO Hotels.

Rated 4 out of 5 stars

The hotel itself for Amsterdam is well…

The hotel itself for Amsterdam is well worth the price! The staff was welcoming and the hotel was clean and upto a nice modern standard. Nice and easy check in and check out. The hotel surroundings leave abit to be desired but the bonus is you have all everything you need around you. Dominos within 5 minutes walk. KFC 2 minutes. Late night smashed burger bar just behind the hotel within the shopping complex with supermarkets ect. Roughly a 50 minute walk into Amsterdam central. If you don't mind a walk or public transport.and don't mind not having great views. Then this hotel ticks the boxes! I would stay again.

1 July 2026
Unprompted review
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Reply from XO HOTELS AMSTERDAM

Frank Gallagher,

Thank you for sharing such a thoughtful review! We’re really pleased to hear that you felt your stay was good value for money and that our welcoming team, clean modern rooms, and easy check-in and check-out made your visit to Amsterdam smooth and comfortable.

It’s also great that you enjoyed the convenience of the surrounding area—having everything you need close by can make a city trip so much easier, whether it’s a quick bite or a late snack after a day out in Amsterdam. And with public transport nearby, it’s simple to reach the city centre whenever you feel like exploring.

At XO Hotels, many guests appreciate exactly this combination: comfortable, clean rooms, friendly service, and a practical location that makes getting around easy, even if the views are not the main highlight.

For a future stay, booking directly with XO Hotels gives you extra benefits such as 10% discount, city tax included in the price, free first-hour late check-out, and direct communication via phone or email.

We’re very happy to hear you would stay again, and we hope to welcome you back to Amsterdam soon for another easy and enjoyable visit.

Warm regards,
Team XO Hotels
info@xohotels.com
+31 (0)202629263
xohotels.com
#xohotels #amsterdam #book #direct #comfortable #friendly #clean #affordable #genuine #hospitality
Simple stays. Real comfort. XO Hotels.

Rated 2 out of 5 stars

The room we stayed in was at the very…

The room we stayed in was at the very top of the hotel. The sink did not drain, the cups for water were visibly dirty (brown sludge on the bottom), the carpet was wet and the room smelled very musty.

I left an expensive pair of sandals at the hotel (my bad) and drove back the next day to get them. The front desk staff was so rude when I asked where they would have gone, including telling me that they might be in a cupboard because “there’s a lot of cupboards in the hotel”. When I asked him to check the room where we stayed he refused. I had to walk away without the shoes which was disappointing but the service was so rude.

1 July 2026
Unprompted review
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Reply from XO HOTELS AMSTERDAM

Aimee Bontje,

Thank you for taking the time to share your feedback. We are truly sorry to read that your experience in the room did not meet expectations, especially regarding the drainage, cleanliness concerns and the musty smell you described. This is not the standard we aim to provide at XO Hotels, where many guests normally enjoy clean, comfortable rooms and a relaxed stay in Amsterdam.

We also regret to hear about your interaction at the front desk when you returned for your sandals. We understand how frustrating and disappointing this must have felt. If these issues had been reported during your stay, our team would have immediately inspected the room and taken action to resolve the situation on the spot, as we always strive to assist guests as quickly and respectfully as possible.

Despite this experience, many guests choose XO Hotels for our convenient locations, comfortable beds, and consistent service standards, supported by a professional and friendly team.

For a future stay, booking directly with XO Hotels includes 10% discount, city tax included in the price, free first-hour late check-out, and direct communication via phone or email.

We sincerely hope to have the opportunity to restore your confidence in us during a future visit to Amsterdam.

Warm regards,
Team XO Hotels
info@xohotels.com
+31 (0)202629263
xohotels.com
#xohotels #amsterdam #book #direct #comfortable #friendly #clean #affordable #genuine #hospitality
Simple stays. Real comfort. XO Hotels.

Rated 5 out of 5 stars

From start to when we left it was…

From start to when we left it was fantastic the staff went above and beyond to help us we had a Eurostar cancellation and was due to leave the hotel but the young woman behind the desk helped book another night so many thanks to her we got to stay the food was delicious the rooms were clean if I come back to Amsterdam I would stay here
Thank you

27 June 2026
Unprompted review
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Reply from XO HOTELS AMSTERDAM

deborah sturdy,

Thank you so much for sharing this wonderful experience! We’re truly happy to hear that your stay felt fantastic from start to finish, especially during the stressful situation with your Eurostar cancellation. Moments like that show how important it is to have a caring team on site, and it’s great to know our colleague at the reception could help you extend your stay so you could continue enjoying Amsterdam without worry.

It’s also lovely to hear that you enjoyed the delicious food, the clean rooms, and the overall comfort during your visit. Many guests choose XO Hotels for exactly that feeling: arriving in a smooth, welcoming atmosphere and being able to relax straight away, with friendly staff always ready to help.

At XO Hotels, we’re proud of our consistent service and welcoming team, and it means a lot when guests feel supported in unexpected situations like yours.

For a future stay, booking directly with XO Hotels includes 10% discount, city tax included in the price, free first-hour late check-out, and direct communication via phone or email.

We would be delighted to welcome you back to Amsterdam again—hopefully with smoother travel next time and just more time to enjoy the city.

Warm regards,
Team XO Hotels
info@xohotels.com
+31 (0)202629263
xohotels.com
#xohotels #amsterdam #book #direct #comfortable #friendly #clean #affordable #genuine #hospitality
Simple stays. Real comfort. XO Hotels.

Rated 1 out of 5 stars

My experience was terrible

My experience was terrible; I had an allergic reaction, probably due to dust mites in the room. I couldn't sleep and had to spend the night on the street.
The service was not good, and the staff wasn't friendly.
I don't recommend it.

3 July 2026
Unprompted review
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Reply from XO HOTELS AMSTERDAM

Debora Meyer,

Thank you for sharing your experience. We are very sorry to read that your stay did not meet your expectations and that you experienced discomfort during the night. We understand how upsetting this must have been, especially when you were hoping for a comfortable stay in Amsterdam.

At XO Hotels, we take cleanliness and guest comfort very seriously, and many guests choose us for our clean rooms, comfortable beds, and welcoming service. We are therefore sorry that this was not your experience. If your concerns had been reported during your stay, our team would have acted immediately to inspect the room and find a suitable solution to improve your comfort. We are always ready to help our guests as quickly as possible when something is not right.

For future stays, booking directly with XO Hotels also includes benefits such as 10% discount, city tax included in the price, free first-hour late check-out, and direct communication by phone or email.

We hope that, should you visit Amsterdam again, you will have the opportunity to experience the level of comfort and hospitality that so many of our guests appreciate.

Warm regards,
Team XO Hotels
info@xohotels.com
+31 (0)202629263
xohotels.com
#xohotels #amsterdam #book #direct #comfortable #friendly #clean #affordable #genuine #hospitality
Simple stays. Real comfort. XO Hotels.

Rated 4 out of 5 stars

This hotel is in a great location near…

This hotel is in a great location near the Rijksmuseum and Vondel park with tram stops just a few minutes walk.
The staff were friendly and helpful
We were in a room for 3 which could have done with more storage space for clothes etc
The shower was really good. The beds were comfy and the air com was great
The lift was quite small
We enjoyed our stay at Van Gogh hotel

25 June 2026
Unprompted review
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Reply from XO HOTELS AMSTERDAM

Rosemary Paterson,

Thank you for your lovely review! We're so pleased to hear that you enjoyed your stay and appreciated our location near the museums, parks, and convenient tram connections. After a day exploring Amsterdam, it’s always nice to return to a comfortable room, enjoy a refreshing shower, and relax in a cosy bed with the air conditioning keeping everything comfortable.

It’s also wonderful to know that our friendly and helpful team contributed to your experience. We appreciate your feedback about the storage space in the three-person room and the size of the lift. If this had been mentioned during your stay, our team would have been happy to see if there was a way to make your stay even more comfortable.

Many guests choose XO Hotels for our clean rooms, welcoming service, comfortable beds, and excellent locations. For your next visit, booking directly with XO Hotels comes with extra benefits, including 10% discount, city tax included in the price, free first-hour late check-out, and direct communication by phone or email.

We hope to welcome you back to Amsterdam again soon for another relaxing city break!

Warm regards,
Team XO Hotels
info@xohotels.com
+31 (0)202629263
xohotels.com
#xohotels #amsterdam #book #direct #comfortable #friendly #clean #affordable #genuine #hospitality
Simple stays. Real comfort. XO Hotels.

Rated 4 out of 5 stars

Great location for the direct airport…

Great location for the direct airport bus and trams to get around the city.
Staff ok with a couple of really friendly reception colleagues.
Room was clean with clean towels provided daily.
Bathroom would benefit from shelving and hooks for our 3 person room.
No kettle so we had to use a coffee pod machine to have hot water for cups of tea. This meant that the tea tasted of coffee for a few cups, and that the water was never hot enough.
We were happy to find a safe and fridge in the room.
We were also relieved to find the air con worked due to the exceptional weather end of June 2026.
We booked in March to prepare for our holiday, but had we booked nearer the time we would have saved 600 euros, which was a disappointment as that is a lot of money for us.
We did not opt for the breakfast due to the additional cost, and that it is unlikely to have much dairy and meat free options to eat. They did provide soya milk on request for the tea in our room though.

25 June 2026
Unprompted review
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Reply from XO HOTELS AMSTERDAM

New Customer,

Thank you for taking the time to share such a detailed review. It’s great to hear that you enjoyed our convenient location with direct airport and tram connections, appreciated the clean room, air conditioning during the warm weather, and found the safe and fridge useful. We’re also happy that some of our reception colleagues made you feel especially welcome.

We also appreciate your constructive feedback about the bathroom storage, the coffee machine for making tea, and the breakfast options. If these points had been mentioned during your stay, our team would have been happy to see what could be done to improve your experience straight away. We’re always ready to help whenever possible.

We understand your disappointment about the price difference after booking early. Room rates naturally vary depending on demand and availability, but we appreciate you sharing how this felt from your perspective.

Many guests choose XO Hotels for our clean rooms, comfortable beds and reliable service, making it a great base for exploring Amsterdam. For a future visit, booking directly with XO Hotels includes benefits such as 10% discount, city tax included in the price, free first-hour late check-out, and direct communication by phone or email.

We hope your next visit to Amsterdam will be just as memorable, with a few extra comforts along the way.

Warm regards,
Team XO Hotels
info@xohotels.com
+31 (0)202629263
xohotels.com
#xohotels #amsterdam #book #direct #comfortable #friendly #clean #affordable #genuine #hospitality
Simple stays. Real comfort. XO Hotels.

Rated 5 out of 5 stars

Friendly staff

Friendly staff, clean room and great service! Thank you so much!!

27 June 2026
Unprompted review
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Reply from XO HOTELS AMSTERDAM

Mia,

Thank you for your kind words. It is easy to picture arriving in Amsterdam, being welcomed by a friendly face, and stepping into a fresh, clean room where everything just feels easy from the start.

Many guests return to XO Hotels for that same reliable experience: warm service, comfortable beds, and rooms that are consistently clean and ready to enjoy. Our team takes pride in making every stay smooth and welcoming.

When booking directly with XO Hotels, you can also enjoy extras like a 10% discount, city tax included, and a free first hour of late check-out—small touches that make your stay even more relaxed.

We hope to welcome you back again soon for another effortless stay in Amsterdam.

Warm regards,
Team XO Hotels
info@xohotels.com
+31 (0)202629263
xohotels.com
#xohotels #amsterdam #book #direct #comfortable #friendly #clean #affordable #genuine #hospitality
Simple stays. Real comfort. XO Hotels.

Rated 5 out of 5 stars

Good value for money

The room was clean and hotel quite modern and good price (better directly with hotel than via booking.com). It had a very good value for money ratio.
Also 24 hr reception with automatic checkin/chekout at a machine, especially useful when checking out early for an early morning flight. Would be more convenient to be closer to the Sloterdijk train station, but a 20 min walk at night wasn't that bad in the end, and during day it's well connected with buses and trams. Also to Zandvoort beach with a public bus right from a stop opposite the hotel.
I used the microwave at the hall, but a little fridge in the room would be really really helpful (you can't use the fridge at the reception for food).

25 June 2026
Unprompted review
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Reply from XO HOTELS AMSTERDAM

Stefan Dominik,

Thank you for sharing your experience so clearly. It is nice to picture you arriving late, using the easy self check-in, and heading straight to a clean, modern room before an early flight the next day.

Many guests choose XO Hotels for that same balance of comfort, good value, and flexibility, especially with 24-hour reception and smooth check-in and check-out options. Amsterdam is easy to explore from here, whether heading to the city center, Sloterdijk, or even a spontaneous trip to Zandvoort beach.

Booking directly with XO Hotels not only gives a better rate, but also includes benefits like 10% discount, city tax included, and a free late check-out hour—small extras that make a difference.

Hopefully next time you will enjoy an even smoother stay, maybe with a relaxed morning instead of an early flight.

Warm regards,
Team XO Hotels
info@xohotels.com
+31 (0)202629263
xohotels.com
#xohotels #amsterdam #book #direct #comfortable #friendly #clean #affordable #genuine #hospitality
Simple stays. Real comfort. XO Hotels.

Rated 5 out of 5 stars

Had a wonderful stay here

Had a wonderful stay here! The room was incredibly clean, comfortable, and well-designed.. Excellent location, too. Would absolutely stay here again!

28 June 2026
Unprompted review
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Reply from XO HOTELS AMSTERDAM

MOHAMMAD HASSIBI,

Thank you for sharing such a lovely experience with us. It is always great to hear when a stay feels just right from the moment you walk into a clean, comfortable room after a day exploring Amsterdam.

Many guests choose XO Hotels for exactly this balance: a well-designed space to relax, a good night’s sleep in our comfortable beds, and a location that makes getting around the city easy. Our team works every day to keep that experience consistent and reliable for everyone who stays with us.

For a future visit, booking directly through XO Hotels comes with nice extras like a 10% discount and city tax already included, making your stay even more convenient.

We would be happy to welcome you back for another smooth and comfortable Amsterdam trip—your room will be ready.

Warm regards,
Team XO Hotels
info@xohotels.com
+31 (0)202629263
xohotels.com
#xohotels #amsterdam #book #direct #comfortable #friendly #clean #affordable #genuine #hospitality
Simple stays. Real comfort. XO Hotels.

Rated 2 out of 5 stars

Needs improvements!

The location is wonderful, because there is a metro station next door and a tram stop 2 in front of the hotel, from where you can easily reach all the necessary places.
Speaking of the hotel itself, the room was not cleaned once during the three nights. The pillows were small and worn out, and the room was hot and it was impossible to sleep even though the so-called air conditioning system was turned on and set to 19 degrees. It felt like +26 degrees. There is not much choice for breakfast and if you have to stay for several nights, you get tired quickly.
For such an amount paid, the hotel could have tried harder and provided adequate comfort!

18 June 2026
Unprompted review
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Reply from XO HOTELS AMSTERDAM

Aigars Polis,

Thank you for sharing your detailed experience.

It’s true that stepping outside and having metro and tram connections right there makes exploring Amsterdam very easy—many of our guests value exactly that convenience. At the same time, we’re sorry to read that your comfort in the room did not match those expectations.

A room that isn’t refreshed during your stay, combined with uncomfortable temperature and bedding, can really affect your rest. This is not the standard we aim to provide at XO Hotels. If these points had been reported during your stay, our team would have acted immediately to clean the room, check the air conditioning, and find a suitable solution to improve your comfort.

Many guests consistently appreciate our clean rooms, comfortable beds, and reliable service, and we continuously work to maintain that level of consistency.

When booking directly with XO Hotels, you also benefit from 10% discount, city tax included, and the first hour of late check-out for free—making your stay more convenient.

We hope a future stay in Amsterdam will give you the relaxing, comfortable experience you expected from the very first night.

Warm regards,
Team XO Hotels
info@xohotels.com
+31 (0)202629263
xohotels .com
#xohotels #amsterdam #book #direct #comfortable #friendly #clean #affordable #genuine #hospitality
Simple stays. Real comfort. XO Hotels.

Rated 3 out of 5 stars

Hotel itself inside is lovely

Hotel itself inside is lovely, outside is like a dirty industrial estate. Location is awful for getting anywhere via local transport. The breakfast is way overpriced for what you get. The staff don't seem to like the brits and didn't seem very welcoming. Wouldn't stay there again.

22 June 2026
Unprompted review
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Reply from XO HOTELS AMSTERDAM

Leanne Jones,

Thank you for sharing your experience.

Arriving in Amsterdam, you expect to feel welcome right away and move around the city with ease, so we understand how this affected your stay. We’re sorry to read that the location, breakfast value, and especially the welcome from our team did not meet your expectations. This is not the experience we aim to offer at XO Hotels. If these concerns had been fully addressed during your stay, our team would have been ready to assist immediately and improve your overall comfort.

Many guests do appreciate our clean, comfortable rooms and the convenient public transport connections that make reaching the city center straightforward. At the same time, your feedback helps us stay sharp and continue improving consistency in service.

Booking directly with XO Hotels also comes with added benefits such as 10% discount, city tax included, and the first hour of late check-out for free—making your stay more flexible.

We hope a future visit to Amsterdam will feel much more welcoming and effortless from start to finish.

Warm regards,
Team XO Hotels
info@xohotels.com
+31 (0)202629263
xohotels .com
#xohotels #amsterdam #book #direct #comfortable #friendly #clean #affordable #genuine #hospitality
Simple stays. Real comfort. XO Hotels.

Rated 1 out of 5 stars

some bs policy

location was not even that good, could have totally paid a bit more to go somewhere closer to the city, some bs policy about nonrefundable rooms when it was on the fault of booking.com double booking rooms and hotel refusing to give my money back for such a stupid reason basically stole my money and refuse to give it back, room was unclean especially floors and other furniture, room looked really bare and old (getting the vibe pristine shouldnt be the way you describe your hotel), other facilities are mid and nothing to do in the area gotta go out 40 mins, did not listen to my complain about a loud neighbor blasting music at 1 am, do not recommend dealing with this bs policy staff and place

27 June 2026
Unprompted review
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Reply from XO HOTELS AMSTERDAM

Incandescent Turtle,

Thank you for sharing your experience.

We’re sorry to read that several parts of your stay did not meet expectations, especially the room cleanliness, the noise at night, and the feeling that your concern was not handled the way it should have been. That is not the experience we want guests to have at XO Hotels. If these issues had been fully raised during the stay, our team would have been able to step in immediately and work on a practical solution on site.

Many guests do appreciate our clean rooms, comfortable beds, and the convenience of good transport links into Amsterdam, but we understand that this stay did not reflect that. Your feedback is important, because consistency and reliability are exactly what we work to improve every day.

For future bookings, reserving directly with XO Hotels also gives you 10% discount, city tax included, and the first hour of late check-out free, which can make planning a bit easier.

We hope a future stay in Amsterdam will feel much smoother and more comfortable from the start.

Warm regards,
Team XO Hotels
info@xohotels.com
+31 (0)202629263
xohotels .com
#xohotels #amsterdam #book #direct #comfortable #friendly #clean #affordable #genuine #hospitality
Simple stays. Real comfort. XO Hotels.

Rated 5 out of 5 stars

Heatwave ready!

Visited Amsterdam in June 2026 during exceptional heatwave. Hit 37 degrees C at times. Hotel is conveniently located for all transportation links in and around centre of Amsterdam, and travelling back to hotel for freshening up was a cinch. There was a fridge in the room and the shower room was clean and functional. Air con was excellent and always got a good nights sleep on extremely comfortable bed.

24 June 2026
Unprompted review
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Reply from XO HOTELS AMSTERDAM

Graeme,

Thank you for sharing your experience during such an intense June in Amsterdam.

After a day in 37°C heat, being able to return easily, cool down in your room, grab something fresh from the fridge, and enjoy a comfortable night’s sleep makes all the difference. That balance of easy connections and a relaxing, cool space is exactly what many guests appreciate at XO Hotels.

We’re glad to read that the air conditioning, bed comfort, and cleanliness all met your expectations. Our team works every day to provide a reliable and consistent stay, even during extreme conditions.

For your next visit, booking directly with XO Hotels gives you added benefits like 10% discount, city tax included, and the first hour of late check-out for free—making your stay even smoother.

We hope to welcome you back to Amsterdam—hopefully with slightly cooler weather, but the same great night’s sleep.

Warm regards,
Team XO Hotels
info@xohotels.com
+31 (0)202629263
xohotels .com
#xohotels #amsterdam #book #direct #comfortable #friendly #clean #affordable #genuine #hospitality
Simple stays. Real comfort. XO Hotels.

Rated 3 out of 5 stars

The room was lovely and big don’t get…

The room was lovely and big don’t get me wrong but the bath room was disappointing so dirty smelly was awful not clean at all which was disappointing considering the room was nice and big. There was mould everywhere too.

16 June 2026
Unprompted review
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Reply from XO HOTELS AMSTERDAM

maxine titchmarsh,

We’re glad you enjoyed the space of the room—it’s always nice to arrive in Amsterdam and have that feeling of comfort and room to relax. At the same time, we’re truly sorry to read that the bathroom did not meet expectations. A clean, fresh bathroom is essential, and what you describe is not the standard we aim for at XO Hotels.

If this had been reported during your stay, our team would have acted immediately to resolve it or offer a better solution, so you could fully enjoy your time with us. Cleanliness is something many of our guests consistently value, along with our comfortable beds and reliable service.

For a future stay, booking directly with XO Hotels includes benefits such as 10% discount, city tax included, and the first hour of late check-out for free—making your visit even more comfortable.

We hope your next stay in Amsterdam will feel just right from the moment you step into the room—fresh, clean, and ready to enjoy.

Warm regards,
Team XO Hotels
info@xohotels.com
+31 (0)202629263
xohotels .com
#xohotels #amsterdam #book #direct #comfortable #friendly #clean #affordable #genuine #hospitality
Simple stays. Real comfort. XO Hotels.

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