First product purchased but seems like they have decent stuff, decent range at a fair price. Had some hassle with customer portal being down but customer service sorted quickly. Would recommend.
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See what reviewers are saying
The communication was excellent and the service outstanding although it was a warranty claim there were no issues and luckly l kept the original invoice. Customer service is amazing and Rick was so ve... See more
Everything was fine. I ordered two jackets and it took around one week to deliver, which is acceptable. Status updates via link in mail... One small downside: initial order mail was filtered by spam... See more
This is my 4th order with XLMoto after trying 3 other online motorcycle parts and accessories dealer. The prices are reasonable and the delivery times are very speedy. The descriptions are clear and I... See more
Company details
Written by the company
XLMOTO ist ein Unternehmen, das Ausrüstung und Teile für den Motorradsport anbietet. Unser Ziel ist es, ein einzigartiges Einkaufserlebnis und eine große Auswahl an Produkten zu unschlagbaren Preisen anzubieten.
Willkommen bei XLMOTO
Written by the company
- Kostenloser Versand ab CHF 200*
- Ab CHF 200 Bestellwert, mit Ausnahme von Sperrgut.
- 60 Tage Rückgaberecht
- Rückgabe sind binnen 60 Tagen des Bestelldatums möglich, solange die Ware unbenutzt und originalverpackt ist.
Contact info
Switzerland
- info@xlmoto.ch
- xlmoto.ch
4.5
Excellent
6K reviews
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No customer service or info
I made an order over a week ago. The next day the order showed as ready to send out.
It still has not sent out. I have sent emails, and called on multiple different days during open hours and have never received a response. I stayed on the line for over 30 mins!!!
There is no one answering or taking any accountability.
Sincerely,
Peter
20 August 2019
Unprompted review
Reply from XLMOTO Schweiz
Dear Peter,
Thank you for your review. We are sorry to hear that you haven't received your order yet. We kindly ask you to contact our customer service (info@xlmoto.ch), so that we can help you with your concern.
We are looking forward to your e-mail!
Kind regards,
XLmoto-Team
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