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Rated 5 out of 5 stars

1-Very basic and simple Web Site that does the buying experience easy and head ache less (Literally 2min. and product purchased). 2-Buying without registration (simply perfect) 3-Other option that i... See more

Rated 5 out of 5 stars

Excellent products and online shop! Never had any problems or delays and excellent prices in relation to the quality of their products! I have been using Xenum products for years now and always re... See more

Rated 4 out of 5 stars

Great product. Really better oil than previous: engine revs smoother without a “metal on metal scrubbing” noise! Delivery took some time but items were in quality package.

Company replied

Rated 4 out of 5 stars

I order something through their webshop, paid in advance (40EUR) since 2 weeks and no news, no answer to my emial. Like a scamshop. Update: Finally they got in contact with me, they figured out... See more

Company replied

Company details

  1. Vehicles & Transportation

Information provided by various external sources

Xenum is a Belgian manufacturer of innovative high-tech lubricants, additives and performance chemicals.


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

107 reviews

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1-star

Asks customers to review

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Rated 4 out of 5 stars

My paid item not delivered

I order something through their webshop, paid in advance (40EUR) since 2 weeks and no news, no answer to my emial. Like a scamshop.

Update:

Finally they got in contact with me, they figured out, the delivery company didn't delivered the parcel correctly, so they quickly resent the item with another delivery company.
I appreciate their quick response and problem-solution.

14 August 2023
Xenum logo

Reply from Xenum

Dear Marcel,

We sincerely apologize for any inconvenience you may have experienced. We want to confirm that the package was dispatched to you, and a delivery attempt was made on Friday, August 25, 2023, at 16:39. Unfortunately, there was no one available at the delivery address, and a notification message was left.

Could you please confirm if you received this notification? If you're unable to access your parcel or have any further concerns, please don't hesitate to contact us at info@xenum.be or by phone at +32 3846 48 03. We've thoroughly checked our email inboxes but have not received any communication from you. Rest assured, we are committed to resolving your issue promptly.

Thank you for your understanding and cooperation.

Best regards,

Rated 5 out of 5 stars

Reliable shop

Reliable shop! Quick shipping and products arrived correctly! No customs for EEA!

28 February 2023
Xenum logo

Reply from Xenum

Thanks for your appreciation.

Rated 5 out of 5 stars

X3 30d with adblue

I'm driving X3 30d with adblue. For the last few monts i am interested in admax as a new produst. So today i desided ti act!

14 December 2020
Xenum logo

Reply from Xenum

Hi Sergey,
Thank you for your review. Were you able to buy the Admax product?
Kind regards.
Xenum Team

Rated 5 out of 5 stars

Excellent products 👍

Excellent products and online shop! Never had any problems or delays and excellent prices in relation to the quality of their products! I have been using Xenum products for years now and always recommend them to all my customers, friends and acquaintances. They also always offer a pampering to the customer by giving additional gadgets such as pens and stickers. Great job guys, keep it up!

Prodotti e shop online eccellente! Mai avuto problemi o ritardi e prezzi ottimi in rapporto alla qualità dei loro prodotti! Sono ormai anni che utilizzo i prodotti Xenum e li consiglio sempre a tutti i miei clienti, amici e conoscenti. Inoltre offrono sempre una coccola al cliente regalando gadget aggiuntivo come penne e adesivi. Ottimo lavoro ragazzi, continuate così!

15 September 2020
Unprompted review
Show reviews in all languages. (107 reviews)

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