We buy consumables and parts (Xerox) from Xentair quite often now and they are very good. They try to go the extra mile, ship the orders in good time and generally do a very good job. Their prices a... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Company details
Written by the company
We are Xerographic specialists and supply parts, toners, drums, spares and fusers for all types of Xerox, Konica, HP, Ricoh and other devices.
Contact info
Unit 4C, Ash Park, Ash Lane, RG26 5FL, Little London, United Kingdom
- 01256 886 420
- sales@xentair.com
- xentair.com
Asks customers to review
This company invites their customers to review, whether positive or negative
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Super helpful
They are a super helpful, knowledgeable company who go above and beyond. Got some great advice that saved me blowing a fortune on the wrong part.
Harry was able to find all the…
Harry was able to find all the components for our printer to carry out the repair, including the fuser oil that we seemed to be unable to source anywhere else, many thanks
You had the product when no one else…
You had the product when no one else did. Order was easy. Delivered on time.
Fast delivery, good communication, price high
The item was delivered fast and its shipment path was well communicated in e-mail. The price was quite high and the taxes on top pushed it to an extreme value. But it was the only offer I could find.
I contacted the company by telephone…
I contacted the company by telephone and spoke directly with a person. I described the fault that I was having with my printer. Paul told me what the fault was and supplied me with the parts in order to fix my printer.
Fantastic customer care
Fantastic customer care. Super communications even on a Sunday. Absolutely faultless. Pity all companies don't follow their example.
Efficient and professional
I had a great experience with Xentair. They provided all the information I needed before I placed my order. They were responsive and professional throughout the process. The products were successfully delivered on time. I highly recommend them — 100%!.
Great product and professional service.
They had the desired part in stock and…
They had the desired part in stock and shipped it right away and even managed to ship it from Britain to Portugal without incurring the Wrath of the Gods of import duties
Really fast delivery
Really fast delivery and part as described would definitely use again, highly recommended.
Outstanding service, genuine professionalism, and great communication—highly recommended!
I had a truly excellent experience with this seller. I ordered a WiFi kit for my printer, which was dispatched the same day—impressive speed! Unfortunately, the first kit wasn’t recognized by my printer. I contacted the seller, who was extremely helpful and responsive throughout the process, doing his best to assist me via email.
When the issue couldn’t be resolved, he promptly sent me a replacement kit at no extra cost, including free shipping. The new kit arrived as soon as it was available and worked perfectly. I was also relieved to learn that I didn’t need to return the original unit, as return shipping from Greece to the UK would have been unreasonably expensive.
Outstanding service, genuine professionalism, and great communication—highly recommended! I wouldn’t hesitate to buy from this seller again.
Very helpful and fast delivery
Nice trouble free transaction
Nice trouble free transaction. Very fast dispatch and delivery.
Thank you.
perfect partner for spare parts and more since 2014!
quick answers to all our requests, shipment same day-what can you expect more - thanks a lot again
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.








